Read emails automatically deleted after exiting program Mark H. 12/29/2008 9:32:05 PM Hi, My grandmother has a peculiar problem w/ her Express 6 (2004) edition. Whenever she opens an email (and leaves it in "read" status), if she exits the program and comes back in, the email is gone. And it's not going to Deleted Items. I looked all over the place for such a setting, but could find none. I set up a workaround (copied all Inbox items to a backup folder for safekeeping), and that preserves "read" items. But how come Inbox read items get deleted? I ran Ad-Aware also, and deleted all found spyware/adware infections. Mark H.

Re: Read emails automatically deleted after exiting program "Bruce Hagen" <Nospam[ at ]mymail.invalid> 12/29/2008 9:40:51 PM While the Inbox is open: View | Current View. Check: Show All Messages, not Hide Read Messages. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Mark H." <MarkH[ at ]discussions.microsoft.com> wrote in message news:57EA9D0B-0F53-4CAF-BD4F-2B2BBEF46B79[ at ]microsoft.com... [Quoted Text] > Hi, > > My grandmother has a peculiar problem w/ her Express 6 (2004) edition. > Whenever she opens an email (and leaves it in "read" status), if she exits > the program and comes back in, the email is gone. And it's not going to > Deleted Items. I looked all over the place for such a setting, but could > find > none. I set up a workaround (copied all Inbox items to a backup folder for > safekeeping), and that preserves "read" items. > > But how come Inbox read items get deleted? I ran Ad-Aware also, and > deleted > all found spyware/adware infections. > > Mark H.

Re: Read emails automatically deleted after exiting program Mark H. 12/29/2008 10:00:16 PM OF COURSE!!! Never thought of the "view" end of things... seems views constantly get us into trouble! Will pass on, thanks! "Bruce Hagen" wrote: [Quoted Text] > While the Inbox is open: View | Current View. Check: Show All Messages, not > Hide Read Messages. > -- > > Bruce Hagen > MS-MVP Outlook Express > Imperial Beach, CA > > > "Mark H." <MarkH[ at ]discussions.microsoft.com> wrote in message > news:57EA9D0B-0F53-4CAF-BD4F-2B2BBEF46B79[ at ]microsoft.com... > > Hi, > > > > My grandmother has a peculiar problem w/ her Express 6 (2004) edition. > > Whenever she opens an email (and leaves it in "read" status), if she exits > > the program and comes back in, the email is gone. And it's not going to > > Deleted Items. I looked all over the place for such a setting, but could > > find > > none. I set up a workaround (copied all Inbox items to a backup folder for > > safekeeping), and that preserves "read" items. > > > > But how come Inbox read items get deleted? I ran Ad-Aware also, and > > deleted > > all found spyware/adware infections. > > > > Mark H. > >

Re: Read emails automatically deleted after exiting program "Bruce Hagen" <Nospam[ at ]mymail.invalid> 12/29/2008 10:05:26 PM You're welcome. If the Views Bar is enabled, it is very easy to accidentally drag the pointer over the down-arrow and change the setting without realizing it. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Mark H." <MarkH[ at ]discussions.microsoft.com> wrote in message news:C0413406-ABD8-4A4A-9C8F-9DED20D21D17[ at ]microsoft.com... [Quoted Text] > OF COURSE!!! Never thought of the "view" end of things... seems views > constantly get us into trouble! Will pass on, thanks! > > "Bruce Hagen" wrote: > >> While the Inbox is open: View | Current View. Check: Show All Messages, >> not >> Hide Read Messages. >> -- >> >> Bruce Hagen >> MS-MVP Outlook Express >> Imperial Beach, CA >> >> >> "Mark H." <MarkH[ at ]discussions.microsoft.com> wrote in message >> news:57EA9D0B-0F53-4CAF-BD4F-2B2BBEF46B79[ at ]microsoft.com... >> > Hi, >> > >> > My grandmother has a peculiar problem w/ her Express 6 (2004) edition. >> > Whenever she opens an email (and leaves it in "read" status), if she >> > exits >> > the program and comes back in, the email is gone. And it's not going to >> > Deleted Items. I looked all over the place for such a setting, but >> > could >> > find >> > none. I set up a workaround (copied all Inbox items to a backup folder >> > for >> > safekeeping), and that preserves "read" items. >> > >> > But how come Inbox read items get deleted? I ran Ad-Aware also, and >> > deleted >> > all found spyware/adware infections. >> > >> > Mark H. >> >>