> "Bill Condie" <billcondie[ at ]hotmail.com> wrote:
>
>>I got into a clean Vista re-install frenzy recently with a recalcitrant
>>Dell, (hopefully now fixed with new mobo, RAM, and HD).
>>
>>Eventually I got the message that I had too many OneCare activations going
>>and could not install it.
>>
>>I've been going around and around with Support on this and cannot seem to
>>eliminate any of these activations.
>>
>>So I got my renewal refunded, and eventually signed up again.
>>
>>TOO MANY ACTIVATIONS still. So I got another refund. No hassle there.
>>
>>But how can I get rid of these activations? Is there nowhere I can see the
>>computers it's meant to be installed on? I was able to do something
>>similar
>>with iTunes.
>
> Unfortunately, you've discovered that there is no management interface for
> you
> to remove a computer from your subscription. Activation is actually tied
> to the
> LiveID and, in theory, a reinstall with the same machine name should not
> be a
> problem. Unfortunately, it appears that there is a hard limit to the
> number of
> activations that can be performed. It may be as few as 25, though I don't
> know
> the number, so don't quote me on it. In the forums, we've been referring
> people
> to support when this happens. If support is cancelling a subscription and
> starting a new one to solve it, that's too bad. I hoped that they have a
> mechanism to reset or override the limit counter - apparently not at this
> time,
> along with the lack of a management site to see subscribed PCs.
> -steve
> --
> Stephen Boots sboots[ at ]mvps.org
> Microsoft MVP - Windows Live
> Windows Live OneCare Forum Moderator
>
http://forums.microsoft.com/windowsonecare/default.aspx?siteid=2