"Trying to connect" issues off and on dangray <dangray.3l8unc[ at ]DoNotSpam.com> 12/30/2008 5:38:24 PM Hi, We were running a SBS 2003 (Standard) with Outlook 2003 and everything was fine. I'm not sure why we're having "trying to connect" issues now, but it seemed to appear after we upgraded to Office 2007 on the workstations. The office staff notices they connect fine in the morning, but after more users log in, the problem develops. If I restart the Information Store, it seems to let the folks complaining log in. I've tried moving everything over to a new server to make sure it wasn't hardware related, and the problem came over with it. OWA works for the most part, but I have noticed that I'll get "Service Unavailable" now and then. Pressing F5 a few times usually gets it back. Some info: 60 users, half are outside of the office Everyone using cached mode We use http/rpc We also have a lot of public folders for calendars and contacts. Where should I start looking? Thank you. -- dangray ------------------------------------------------------------------------ dangray's Profile: http://forums.techarena.in/members/dangray.htm View this thread: http://forums.techarena.in/small-business-server/1095506.htm http://forums.techarena.in

Re: "Trying to connect" issues off and on "Cliff Galiher" <cgaliher[ at ]gmail.com> 12/30/2008 6:29:04 PM This sounds, gut instinct, like a network plant issue to me. Maybe NIC drivers on the server (if you migrated to the same brand/model server then the drivers would still be the same, hence the same problem.) Or a hub where a switch should be (60 users is definitely switch worthy.) Or a failing switch or overtaxed router (since you have many users come in from the outside.) Those are just off the top of my head... -Cliff "dangray" <dangray.3l8unc[ at ]DoNotSpam.com> wrote in message news:dangray.3l8unc[ at ]DoNotSpam.com... [Quoted Text] > > Hi, > We were running a SBS 2003 (Standard) with Outlook 2003 and everything > was fine. I'm not sure why we're having "trying to connect" issues now, > but it seemed to appear after we upgraded to Office 2007 on the > workstations. > > The office staff notices they connect fine in the morning, but after > more users log in, the problem develops. If I restart the Information > Store, it seems to let the folks complaining log in. > > I've tried moving everything over to a new server to make sure it > wasn't hardware related, and the problem came over with it. > > OWA works for the most part, but I have noticed that I'll get "Service > Unavailable" now and then. Pressing F5 a few times usually gets it > back. > > Some info: > 60 users, half are outside of the office > Everyone using cached mode > We use http/rpc > We also have a lot of public folders for calendars and contacts. > > Where should I start looking? > > Thank you. > > > -- > dangray > ------------------------------------------------------------------------ > dangray's Profile: http://forums.techarena.in/members/dangray.htm > View this thread: > http://forums.techarena.in/small-business-server/1095506.htm > > http://forums.techarena.in >

Re: "Trying to connect" issues off and on "Larry Struckmeyer [SBS-MVP]" <lstruckmeyer[ at ]mis-wizards.com> 12/30/2008 6:43:39 PM Yes, can be very frustrating to pin down. Have you run the SBS BPA? www.sbsbpa.com One nic or two? One nic, then switch, patch cord, nic drivers Two nics, if users from two different directions are having problems, then is the server over taxed? Are all users now on Office 2007, or just some, and are the ones on older versions seeing the same issue? You did not say if file access was also impacted. If so, note that failing devices or rouge programs on workstations can generate of rubbish traffic causing the entire network to bog down. Look at the switch to see if any of the ports are flashing constantly. -- Larry Please post the resolution to your issue so that others may benefit. "Cliff Galiher" <cgaliher[ at ]gmail.com> wrote in message news:ejsWJyqaJHA.2620[ at ]TK2MSFTNGP02.phx.gbl... [Quoted Text] > This sounds, gut instinct, like a network plant issue to me. Maybe NIC > drivers on the server (if you migrated to the same brand/model server then > the drivers would still be the same, hence the same problem.) Or a hub > where a switch should be (60 users is definitely switch worthy.) Or a > failing switch or overtaxed router (since you have many users come in from > the outside.) > > Those are just off the top of my head... > > -Cliff > > > "dangray" <dangray.3l8unc[ at ]DoNotSpam.com> wrote in message > news:dangray.3l8unc[ at ]DoNotSpam.com... >> >> Hi, >> We were running a SBS 2003 (Standard) with Outlook 2003 and everything >> was fine. I'm not sure why we're having "trying to connect" issues now, >> but it seemed to appear after we upgraded to Office 2007 on the >> workstations. >> >> The office staff notices they connect fine in the morning, but after >> more users log in, the problem develops. If I restart the Information >> Store, it seems to let the folks complaining log in. >> >> I've tried moving everything over to a new server to make sure it >> wasn't hardware related, and the problem came over with it. >> >> OWA works for the most part, but I have noticed that I'll get "Service >> Unavailable" now and then. Pressing F5 a few times usually gets it >> back. >> >> Some info: >> 60 users, half are outside of the office >> Everyone using cached mode >> We use http/rpc >> We also have a lot of public folders for calendars and contacts. >> >> Where should I start looking? >> >> Thank you. >> >> >> -- >> dangray >> ------------------------------------------------------------------------ >> dangray's Profile: http://forums.techarena.in/members/dangray.htm >> View this thread: >> http://forums.techarena.in/small-business-server/1095506.htm >> >> http://forums.techarena.in >>