> gls858 wrote:
>> James wrote:
>>> On Dec 17, 9:38 am, Kaja <K...[ at ]discussions.microsoft.com> wrote:
>>>> First I have a question for you. Why do you think you have a
>>>> virus? Perhaps
>>>> you do not? What behavior is your computer showing that makes you
>>>> believe
>>>> you have a virus and when did this behavior start? Did you install or
>>>> unistall any programs? Did you delete any files? You could have
>>>> spyware and
>>>> or malware or you may need to do some maintenance on your
>>>> computer. If you
>>>> want I can walk you through the maintenance steps for Windows XP but
>>>> it may
>>>> not solve your problem if you truly have a virus; however if you
>>>> dont have a
>>>> virus and your computer has slowed down considerably this may help.
>>>> As far as
>>>> virus removal I really think your best option is to pay a technican
>>>> so they
>>>> can do a virus removal thoroughly whether it be to take it to a shop
>>>> or have
>>>> a tech come to your home. I only know a little about virus
>>>> removal. It can
>>>> be difficult for certain reasons and complicated. You need to know
>>>> what kind
>>>> of virus you have and how deep the infection is. Viruses hide in
>>>> deep files
>>>> the registry and hidden files and subfolders you cant see or access
>>>> on your
>>>> computer, hence complete removal takes a good deal of technical
>>>> experstise. If a reinstallation of Windows is needed then that is
>>>> way beyond my expertise
>>>> and you would be wise to fork out money to have it done. I hope
>>>> this has
>>>> been helpful. Get back to me and answer my questions we will go
>>>> from there.
>>>> Merry Christmas Bright Winter Solstice and best regards,
>>>> Kaja
>>>>
>>>>
>>>>
>>>> "James" wrote:
>>>>> On Dec 16, 7:59 pm, Kaja <K...[ at ]discussions.microsoft.com> wrote:
>>>>>> Well my friend I wish I had better news for you in regards to your
>>>>>> question
>>>>>> but I do not. However I will provide you two options that fit
>>>>>> your criteria:
>>>>>> 1. You can go towww.symantec.comandfor a fee based service they will
>>>>>> scan your entire computer for viruses and remove them or 2. call
>>>>>> Microsft at
>>>>>> 800-microsoft and ask for technical support and tell them you have
>>>>>> a virus
>>>>>> and they will direct you to the security team of tech support.
>>>>>> They will
>>>>>> charge you about $60 dollars. Both these options require no
>>>>>> downloading and
>>>>>> no taking it in to a shop but cost money. You may want to get a
>>>>>> quote from a
>>>>>> technician to see if you can get virus removal cheaper. Depending
>>>>>> on what
>>>>>> virus you have you may need to reinstall Windows which is a major
>>>>>> pain in the
>>>>>> ass, but might be neccessary. In that case a technician is
>>>>>> probably your
>>>>>> best option. I hope this has been helpful. If you want to know
>>>>>> how to
>>>>>> dispose of the virus yourself respond and I will see what I can do
>>>>>> for you
>>>>>> but it would require downloading of programs. Merry Christmas and
>>>>>> best
>>>>>> regards
>>>>>> Kaja
>>>>>> "James" wrote:
>>>>>>> How can I get rid of a virus on a computer without taking it to the
>>>>>>> repair shop or downloading anything.
>>>>>>> James- Hide quoted text -
>>>>>> - Show quoted text -
>>>>> I'll ask this question then. How do computer repair shops remove a
>>>>> virus?
>>>>> James- Hide quoted text -
>>>> - Show quoted text -
>>>
>>> Now the virus isn,t on the computer I'm typing on which is a laptop,
>>> but it's on a desktop computer a windows xp-service pack 3. You ask
>>> "How do you know you have a virus"? It popped up many boxes at once to
>>> download antivirus2009. I can't get on the internet with it now or
>>> even run my Malwarebytes-Anti-Malware and sometimes have a hard time
>>> clicking even the start menu-but I dont have to worry about the
>>> inability to click now because the monitor won't work
>>>
>>> James
>>> PS: If you leave a computer unplugged for 5 days, will that get rid of
>>> a virus? We had a computer with a threat on it and after it was
>>> unplugged for several days then plugged back in-the threat was gone.
>>
>> Check this link.
>>
>>
http://www.2-spyware.com/remove-antivirus-2009.html>>
>> It give the services that need to be stopped, the reg keys to be removed
>> and such. Then you should be able to get run Malwarebytes and make
>> sure it's gone.
>>
>> gls858
>
> Now that was stupid LOL You just said you couldn't get on the net.
> Try this
>
> Antivirus 2009 manual removal:
> Kill processes:
> av2009.exe av2009[1].exe AV2009Install.exe Antivirus2009.exe
>
> Delete registry values:
> HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\
> CurrentVersion\Run\15358943642955870504508370025739
> HKEY_LOCAL_MACHINE\SOFTWARE\Antivirus
> HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\”Antivirus”
> = “%ProgramFiles%\Antivirus 2009\Antvrs.exe”
> HKEY_CURRENT_USER\Software\Antivirus
>
> Unregister DLLs:
> shlwapi.dll wininet.dll
>
>
>
> Delete files:
> av2009.exe av2009install.exe av2009install_0011.exe av2009[1].exe
> Antivirus2009.exe ieupdates.exe scui.cpl %program_files%\\antivirus
> 2009\\av2009.exe %startmenu%\\antivirus 2009\\antivirus 2009.lnk
> %startmenu%\\antivirus 2009\\uninstall antivirus 2009.lnk winsrc.dll
> %desktopdirectory%\\antivirus 2009.lnk winsrc.dll ieupdates.exe
> av2009install_0011.exe av2009install.exe %program_files%\\antivirus
> 2009\\av2009.exe
>
> Delete directories:
> C:\Program Files\Antivirus 2009