> Hi John, thank you for your suggestions. I'll take them in turn. On the 'no
> preview' and 'file format not supported' it says the files are compressed due
> to something in AUL or Compusave. As I have neither of these on my system, I
> got no joy there as no suggestions were presented for consideration,if there
> was another cause.
>
> The system restore would have been the perfect answer but when I checked my
> restore settings, the 'turn off system restore' box was ticked. My Pictures
> says that the photos were modified ( I don't remember what I could have done)
> on 28th. Sep. and I checked my restore on 3rd Oct.
>
> I could use Send it, what email will I use for the recipient?
>
> I looked at Editing the reistry and, to be honest, I may as well have been
> gazing into a field of clover, it made that much sense to me. As you may
> have guessed already, I'm a bit naive when it comes to computers apart from
> the basics.
>
> I tried to run 'restore thumbnail views' from kellys-korner but it didn't do
> anything.
> It had a 'tick the box' type of page for the images but hadn't got JPEG so I
> ticked the nearest (MPEG) but nothing happend.
>
> This is where I'm at now, I really appreciate your interest in this and your
> various suggestions. Much obliged.
>
>
>
>
> --
> oreilly
>
>
> "John Inzer" wrote:
>
> > oreilly wrote:
> > > About being old, that makes two of us. I did what you suggested and
> > > the message comes back saying 'Paint cannot read this file. This is
> > > not a valid bitmap file or it's format is not currently supported'
> > > Any clues in there?
> > ========================================
> > A few ideas...good luck...
> >
> > It's beginning to sound like your
> > pictures may be corrupted.
> >
> > Does the following article offer anything useful:
> >
> > (326675) "No Preview Available" and "File
> > Format Is Not Supported" Error Messages
> > Occur When You Try to View Graphic Files
> >
http://support.microsoft.com/?kbid=326675> >
> > Would it be possible to do a system
> > restore to a time before this issue
> > began?
> >
> > (306084) HOW TO: Restore the Operating
> > System to a Previous State in Windows XP
> >
http://support.microsoft.com/?kbid=306084> >
> > Could you upload one of the pictures
> > to the following site so I could have a
> > go at viewing it?
> >
> > "YouSendIt"
> >
http://www.yousendit.com/> >
> > All you have to do is enter an e-mail
> > address in the "To:" (Recipient) field
> > and click the "Browse" button to select
> > the file you wish to upload. Then click
> > the "Send It" button.
> >
> > The next screen that appears will give
> > you the download link. Just copy/paste
> > it into the message to your recipients
> > who can download and view the file on
> > their computer.
> >
> > There is a registry patch at the link below
> > that *might* solve your problem.
> >
> > Read the following articles about editing
> > your registry before proceeding:
> >
> > Information About Editing the Registry
> >
http://support.microsoft.com/?kbid=256986#Topic2> >
> > (322756) How to back up, edit, and restore
> > the registry in Windows XP and Windows
> > Server 2003
> >
http://support.microsoft.com/kb/322756> >
> > Scroll down to #17 right column:
> > "Restore Thumbnail Views In XP":
> >
http://www.kellys-korner-xp.com/xp_tweaks.htm> >
> > If you decide to try it, let us know the result.
> >
> > --
> >
> > John Inzer MS-MVP
> > Digital Media Experience
> >
> > Notice
> > This is not tech support
> > I am a volunteer
> >
> > Solutions that work for
> > me may not work for you
> >
> > Proceed at your own risk
> >
> >
> >