DEP execution error, and Windows Explorer closes down "Harvs" <Harvs[ at ]community.nospam> 12/29/2008 5:15:50 PM Hi I hope this is the correct newsgroup. I have a customer who has downloaded their pictures from the festive season into their My Pictures folder. There are some .AVI files mixed in amongst his photos, as he has used the camera's movie function. When he tries to access the folder that contains these files, he gets a DEP execution error, and Windows Explorer closes down. Why is this, and how can it be remidied? Thanks for your help. Harvs

Re: DEP execution error, and Windows Explorer closes down "Jim" <j.n[ at ]invalid.invalid> 12/29/2008 8:27:29 PM "Harvs" <Harvs[ at ]community.nospam> wrote in message news:u9rOakdaJHA.1704[ at ]TK2MSFTNGP05.phx.gbl... [Quoted Text] > Hi > > I hope this is the correct newsgroup. I have a customer who has downloaded > their pictures from the festive season into their My Pictures folder. > There > are some .AVI files mixed in amongst his photos, as he has used the > camera's > movie function. When he tries to access the folder that contains these > files, he gets a DEP execution error, and Windows Explorer closes down. > > Why is this, and how can it be remidied? > > Thanks for your help. > > Harvs > > A read of the data from one or more of the files resulted in more bytes being read than the read request stated. The end result is that the cpu started executing data instead of code. The causes of the problem could be that the program which reads the data does not check to see that no extra data was read or that the file which the computer was reading had been altered to add extraneous data, or both. The danger to data execution is that malware writers are aware of programs which do not check the results of each read request. Hence, such writers create programs which alter ordinary files to insert malware into the target computers. Hence, DEP is a very good idea and should not be disabled. Jim

Re: DEP execution error, and Windows Explorer closes down v-tiquan[ at ]online.microsoft.com ("Tim Quan [MSFT]") 12/30/2008 9:34:37 AM Hi Harvs, Thank you for the post. I suggest moving the AVI files from the My Pictures folder to test the result. If you cannot open the My Pictures folder, you can use DOS commands to move them. You can also try to access this folder in Safe Mode. I look forward to hearing from you. Sincerely, Tim Quan Microsoft Online Community Support ================================================== Get notification to my posts through email? Please refer to http://msdn.microsoft.com/subscriptions/managednewsgroups/default.aspx#notif ications. With newsgroups, MSDN subscribers enjoy unlimited, free support as opposed to the limited number of phone-based technical support incidents. Complex issues or server-down situations are not recommended for the newsgroups. Issues of this nature are best handled working with a Microsoft Support Engineer using one of your phone-based incidents. ================================================== This posting is provided "AS IS" with no warranties, and confers no rights.