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Group:  English: Windows Vista » microsoft.public.windows.vista.installation_setup
Thread: Vista stuck on black screen with mouse after boot progress bar

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Vista stuck on black screen with mouse after boot progress bar
Patricio <Patricio[ at ]newsgroups.nospam> 11/25/2008 4:01:25 PM
Hello,

I upgraded my Vista system drive using Seagate's DiscWizard tool to clone
my old system drive. Everything when ok. Vista was able to boot and re-boot
with no issues. After seeing that everything was fine I used the old system
drive to replace a failing drive on another system (which was the reason
I bought a new drive in the first place).

Because it was a new drive (Seagate 1.5 TB) I decided to run a chkdsk (/f
/r) to make sure everything was ok. The chkdsk took forever so that I left
it running overnight. When I saw the system the next day it was stuck in
a black screen with the mouse functional. I rebooted the machine with the
reset button (ctrl-alt-del will not do it) and the system failed to reboot
(no boot manager error). With my Vista DVD I did the startup repair and
then it staterd to re-boot normally. After the bios screens I got the small
green progress bar as usual and the the screen turned black and changed resolution
(as usual). After a while the mouse pointer will appear and then all HDD
activity would stop (just a flash every 10 or 20 seconds with no clear pattern).
I lefted several hours and the black screen with the fuctional mouse pointer
stayed the same. Ctrl-alt-del or alt-tab would not do anything.

I tried to re-boot it several times and I got the same results. Booting
in safe mode will do the same but staying in low resolution. The startup
repair said that everything was ok. I ran chkdsk /f /r and it reported 13
bad sector on free clusters. Yes, I will have to exchange the drive. But
before that I would like to reboot my Vista install and make it functional
so that I can put it on a new drive. A clean install is my last option because
I don't have the time to setup my system from scratch (yes, I know I should
have backed-up the whole system if it was so important. But to my defense
I am waiting for the new versions of WHS system so that I can backup my systems.)
My user data is safe and backed-up.

I tried all the startup modes with no diferent results: safe modes, low resolution,
debug, disabling signature checking, last know configuration, etc. The boot
log showed that the last driver to load was the nvoclock.sys (NVidia utility)
so that I think it could be video-driver related. I renamed the driver and
rebooted with the same results. System restore reports no restore points.
I know I had restore points before.

Serching the net gives many other people with the same issue. Some of them
said it is a video driver issue, others said that it is a virtual drive driver,
etc. (http://forums.techarena.in/vista-help/747332.htm, http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2805226&SiteID=17).

I wanted to do an install-upgrade of Vista but I can't do that booting from
the DVD (I have the Vista DVD with SP1) because the option is grayed out
with a message saying that I need to run the Setup from witihn Vista to do
the upgrade.

I also tried the System File Checker (SFC) but it does not run from the Recovery
Command Prompt. Error is "Windows Resource Protection could not start the
repair service".

Concrete questions:

1. Is there a way to run the SFC from the Recovery Command Prompt? Could
this fix my issue. Or,

2. can I do/force/hack a install-upgrade booting from the Vista DVD. Or,

3. can I uninstall/disable the NVidia video driver from the Recovery Command
Prompt so that the system uses the default video driver? Or,

4. I read a comment about doing a parallel Vista installation. Could that
help me to recover the current install? Or,

5. any ideas you can think of?

Thank you in advance for your help.

Regards,
Patricio.



Re: Vista stuck on black screen with mouse after boot progress bar
pooch <guest[ at ]unknown-email.com> 11/25/2008 6:03:24 PM
Hi Patricio, If you have another graphic card or onboard try them, if not you could try removing and replacing your card. If this doesnt work...................? reinstall? Pooch -- pooch
Re: Vista stuck on black screen with mouse after boot progress bar
"Peter Foldes" <okf22[ at ]hotmail.com> 11/25/2008 8:54:57 PM
Looks and sounds like HD failure

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Patricio" <Patricio[ at ]newsgroups.nospam> wrote in message news:e572e5df140618cb1d044b124c75[ at ]msnews.microsoft.com...
[Quoted Text]
> Hello,
>
> I upgraded my Vista system drive using Seagate's DiscWizard tool to clone
> my old system drive. Everything when ok. Vista was able to boot and re-boot
> with no issues. After seeing that everything was fine I used the old system
> drive to replace a failing drive on another system (which was the reason
> I bought a new drive in the first place).
>
> Because it was a new drive (Seagate 1.5 TB) I decided to run a chkdsk (/f
> /r) to make sure everything was ok. The chkdsk took forever so that I left
> it running overnight. When I saw the system the next day it was stuck in
> a black screen with the mouse functional. I rebooted the machine with the
> reset button (ctrl-alt-del will not do it) and the system failed to reboot
> (no boot manager error). With my Vista DVD I did the startup repair and
> then it staterd to re-boot normally. After the bios screens I got the small
> green progress bar as usual and the the screen turned black and changed resolution
> (as usual). After a while the mouse pointer will appear and then all HDD
> activity would stop (just a flash every 10 or 20 seconds with no clear pattern).
> I lefted several hours and the black screen with the fuctional mouse pointer
> stayed the same. Ctrl-alt-del or alt-tab would not do anything.
>
> I tried to re-boot it several times and I got the same results. Booting
> in safe mode will do the same but staying in low resolution. The startup
> repair said that everything was ok. I ran chkdsk /f /r and it reported 13
> bad sector on free clusters. Yes, I will have to exchange the drive. But
> before that I would like to reboot my Vista install and make it functional
> so that I can put it on a new drive. A clean install is my last option because
> I don't have the time to setup my system from scratch (yes, I know I should
> have backed-up the whole system if it was so important. But to my defense
> I am waiting for the new versions of WHS system so that I can backup my systems.)
> My user data is safe and backed-up.
>
> I tried all the startup modes with no diferent results: safe modes, low resolution,
> debug, disabling signature checking, last know configuration, etc. The boot
> log showed that the last driver to load was the nvoclock.sys (NVidia utility)
> so that I think it could be video-driver related. I renamed the driver and
> rebooted with the same results. System restore reports no restore points.
> I know I had restore points before.
>
> Serching the net gives many other people with the same issue. Some of them
> said it is a video driver issue, others said that it is a virtual drive driver,
> etc. (http://forums.techarena.in/vista-help/747332.htm, http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2805226&SiteID=17).
>
> I wanted to do an install-upgrade of Vista but I can't do that booting from
> the DVD (I have the Vista DVD with SP1) because the option is grayed out
> with a message saying that I need to run the Setup from witihn Vista to do
> the upgrade.
>
> I also tried the System File Checker (SFC) but it does not run from the Recovery
> Command Prompt. Error is "Windows Resource Protection could not start the
> repair service".
>
> Concrete questions:
>
> 1. Is there a way to run the SFC from the Recovery Command Prompt? Could
> this fix my issue. Or,
>
> 2. can I do/force/hack a install-upgrade booting from the Vista DVD. Or,
>
> 3. can I uninstall/disable the NVidia video driver from the Recovery Command
> Prompt so that the system uses the default video driver? Or,
>
> 4. I read a comment about doing a parallel Vista installation. Could that
> help me to recover the current install? Or,
>
> 5. any ideas you can think of?
>
> Thank you in advance for your help.
>
> Regards,
> Patricio.
>
>
>
>
Re: Vista stuck on black screen with mouse after boot progress bar
Patricio 11/26/2008 2:12:01 AM
Yes, that's looks like the culprit. I just hope I can save me the hours
needed to setup my system again.

Regards,
Patricio.

"Peter Foldes" wrote:

[Quoted Text]
> Looks and sounds like HD failure
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "Patricio" <Patricio[ at ]newsgroups.nospam> wrote in message news:e572e5df140618cb1d044b124c75[ at ]msnews.microsoft.com...
> > Hello,
> >
> > I upgraded my Vista system drive using Seagate's DiscWizard tool to clone
> > my old system drive. Everything when ok. Vista was able to boot and re-boot
> > with no issues. After seeing that everything was fine I used the old system
> > drive to replace a failing drive on another system (which was the reason
> > I bought a new drive in the first place).
> >
> > Because it was a new drive (Seagate 1.5 TB) I decided to run a chkdsk (/f
> > /r) to make sure everything was ok. The chkdsk took forever so that I left
> > it running overnight. When I saw the system the next day it was stuck in
> > a black screen with the mouse functional. I rebooted the machine with the
> > reset button (ctrl-alt-del will not do it) and the system failed to reboot
> > (no boot manager error). With my Vista DVD I did the startup repair and
> > then it staterd to re-boot normally. After the bios screens I got the small
> > green progress bar as usual and the the screen turned black and changed resolution
> > (as usual). After a while the mouse pointer will appear and then all HDD
> > activity would stop (just a flash every 10 or 20 seconds with no clear pattern).
> > I lefted several hours and the black screen with the fuctional mouse pointer
> > stayed the same. Ctrl-alt-del or alt-tab would not do anything.
> >
> > I tried to re-boot it several times and I got the same results. Booting
> > in safe mode will do the same but staying in low resolution. The startup
> > repair said that everything was ok. I ran chkdsk /f /r and it reported 13
> > bad sector on free clusters. Yes, I will have to exchange the drive. But
> > before that I would like to reboot my Vista install and make it functional
> > so that I can put it on a new drive. A clean install is my last option because
> > I don't have the time to setup my system from scratch (yes, I know I should
> > have backed-up the whole system if it was so important. But to my defense
> > I am waiting for the new versions of WHS system so that I can backup my systems.)
> > My user data is safe and backed-up.
> >
> > I tried all the startup modes with no diferent results: safe modes, low resolution,
> > debug, disabling signature checking, last know configuration, etc. The boot
> > log showed that the last driver to load was the nvoclock.sys (NVidia utility)
> > so that I think it could be video-driver related. I renamed the driver and
> > rebooted with the same results. System restore reports no restore points.
> > I know I had restore points before.
> >
> > Serching the net gives many other people with the same issue. Some of them
> > said it is a video driver issue, others said that it is a virtual drive driver,
> > etc. (http://forums.techarena.in/vista-help/747332.htm, http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2805226&SiteID=17).
> >
> > I wanted to do an install-upgrade of Vista but I can't do that booting from
> > the DVD (I have the Vista DVD with SP1) because the option is grayed out
> > with a message saying that I need to run the Setup from witihn Vista to do
> > the upgrade.
> >
> > I also tried the System File Checker (SFC) but it does not run from the Recovery
> > Command Prompt. Error is "Windows Resource Protection could not start the
> > repair service".
> >
> > Concrete questions:
> >
> > 1. Is there a way to run the SFC from the Recovery Command Prompt? Could
> > this fix my issue. Or,
> >
> > 2. can I do/force/hack a install-upgrade booting from the Vista DVD. Or,
> >
> > 3. can I uninstall/disable the NVidia video driver from the Recovery Command
> > Prompt so that the system uses the default video driver? Or,
> >
> > 4. I read a comment about doing a parallel Vista installation. Could that
> > help me to recover the current install? Or,
> >
> > 5. any ideas you can think of?
> >
> > Thank you in advance for your help.
> >
> > Regards,
> > Patricio.
> >
> >
> >
> >
>

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