Lost all sound JR5280 12/29/2008 10:44:09 PM My son tried to reduce the CPU usage by removing programs which had no usage. Everything works EXCEPT- 1. I had to reinstall Messenger Windows Live, 2. I lost the Unused Desktop Icon and most critical 3. there is no sound on the computer. The speakers are powered. In the Control Panel, in Sounds and Audio Devices under the Volume tab it says "No Audio Device" and the volume and speaker settings are greyed out. In the Audio tab the Sound Playback and the Recording both say "Modem #0 Line Record. I have no speaker (Volume Control) in the tray. I can't find my sound card (Turtle Beach Santa Cruz) in the Device Manager. There are 3 yellow question marks in the Device Manager-under ?Other Devices is listed ?Multimedia Audio Controller and ?Unsupported Device. I was going to do a System Restore but I only have restore points for Dec 27, 28 and 29. I need to get back to Dec 23 or maybe Dec 24 for a clean restoral. I would really appreciate any help you can give.

Re: Lost all sound "Rich Barry" <rbarry[ at ]socal.rr.com> 12/30/2008 12:20:48 AM Try reinstalling your Turtle Beach Software and Drivers. "JR5280" <JR5280[ at ]discussions.microsoft.com> wrote in message news:73AB9A4A-5AEC-495B-AD67-DBB0861580E9[ at ]microsoft.com... [Quoted Text] > My son tried to reduce the CPU usage by removing programs which had no > usage. > Everything works EXCEPT- 1. I had to reinstall Messenger Windows Live, 2. > I > lost the Unused Desktop Icon and most critical 3. there is no sound on the > computer. > > The speakers are powered. In the Control Panel, in Sounds and Audio > Devices > under the Volume tab it says "No Audio Device" and the volume and speaker > settings are greyed out. In the Audio tab the Sound Playback and the > Recording both say "Modem #0 Line Record. I have no speaker (Volume > Control) > in the tray. > > I can't find my sound card (Turtle Beach Santa Cruz) in the Device > Manager. > There are 3 yellow question marks in the Device Manager-under ?Other > Devices > is listed ?Multimedia Audio Controller and ?Unsupported Device. > > I was going to do a System Restore but I only have restore points for Dec > 27, 28 and 29. I need to get back to Dec 23 or maybe Dec 24 for a clean > restoral. > > I would really appreciate any help you can give.

Re: Lost all sound JR5280 12/30/2008 5:59:02 PM Hi Rich, I reinstalled the driver which fortunately was still on Dell's website for my 2001 computer and the sound was restored. Thanks very much for your solution. "Rich Barry" wrote: [Quoted Text] > Try reinstalling your Turtle Beach Software and Drivers. > > > "JR5280" <JR5280[ at ]discussions.microsoft.com> wrote in message > news:73AB9A4A-5AEC-495B-AD67-DBB0861580E9[ at ]microsoft.com... > > My son tried to reduce the CPU usage by removing programs which had no > > usage. > > Everything works EXCEPT- 1. I had to reinstall Messenger Windows Live, 2. > > I > > lost the Unused Desktop Icon and most critical 3. there is no sound on the > > computer. > > > > The speakers are powered. In the Control Panel, in Sounds and Audio > > Devices > > under the Volume tab it says "No Audio Device" and the volume and speaker > > settings are greyed out. In the Audio tab the Sound Playback and the > > Recording both say "Modem #0 Line Record. I have no speaker (Volume > > Control) > > in the tray. > > > > I can't find my sound card (Turtle Beach Santa Cruz) in the Device > > Manager. > > There are 3 yellow question marks in the Device Manager-under ?Other > > Devices > > is listed ?Multimedia Audio Controller and ?Unsupported Device. > > > > I was going to do a System Restore but I only have restore points for Dec > > 27, 28 and 29. I need to get back to Dec 23 or maybe Dec 24 for a clean > > restoral. > > > > I would really appreciate any help you can give. > > >