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I'm really curious why an application (blackberry sync) checks my OS
(x64) and won't load. It doesn't have a driver issue (I already have
BB 64 bit drivers), so wouldn't any program just load up and run under
WOW?
I'll call RIM, which will probably get me to a customer support person
who will just say the software isn't supported, but I'd like to
understand the issue in a generic 32 versus 64 bit sense.
The only other program I know that needs a specific 64 version is 7-
zip. Most programs, even when they have 64 bit versions, work fine in
32 bits if no drivers are involved.
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Any drivers needed for the BB must be 64-bit; there is no
exception.
miso[ at ]sushi.com wrote:
[Quoted Text] > I'm really curious why an application (blackberry sync) checks my OS
> (x64) and won't load. It doesn't have a driver issue (I already have
> BB 64 bit drivers), so wouldn't any program just load up and run under
> WOW?
>
> I'll call RIM, which will probably get me to a customer support person
> who will just say the software isn't supported, but I'd like to
> understand the issue in a generic 32 versus 64 bit sense.
>
> The only other program I know that needs a specific 64 version is 7-
> zip. Most programs, even when they have 64 bit versions, work fine in
> 32 bits if no drivers are involved.
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Blackberry Desktop 4.2.2.14 works in Vista x64. 64 bit support is one of the
reasons I use a Blackberry.
--
Kerry Brown
MS-MVP - Windows Desktop Experience: Systems Administration
http://www.vistahelp.ca/phpBB2/
http://vistahelpca.blogspot.com/
<miso[ at ]sushi.com> wrote in message
news:6628dca2-c280-4968-8d1f-62d20bc6f392[ at ]l33g2000pri.googlegroups.com...
[Quoted Text] > I'm really curious why an application (blackberry sync) checks my OS
> (x64) and won't load. It doesn't have a driver issue (I already have
> BB 64 bit drivers), so wouldn't any program just load up and run under
> WOW?
>
> I'll call RIM, which will probably get me to a customer support person
> who will just say the software isn't supported, but I'd like to
> understand the issue in a generic 32 versus 64 bit sense.
>
> The only other program I know that needs a specific 64 version is 7-
> zip. Most programs, even when they have 64 bit versions, work fine in
> 32 bits if no drivers are involved.
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On Nov 15, 5:11 am, Bobby Johnson <rjohn...[ at ]aol.NOSPAM.com> wrote:
[Quoted Text] > Any drivers needed for the BB must be 64-bit; there is no
> exception.
>
> m...[ at ]sushi.com wrote:
> > I'm really curious why an application (blackberry sync) checks my OS
> > (x64) and won't load. It doesn't have a driver issue (I already have
> > BB 64 bit drivers), so wouldn't any program just load up and run under
> > WOW?
>
> > I'll call RIM, which will probably get me to a customer support person
> > who will just say the software isn't supported, but I'd like to
> > understand the issue in a generic 32 versus 64 bit sense.
>
> > The only other program I know that needs a specific 64 version is 7-
> > zip. Most programs, even when they have 64 bit versions, work fine in
> > 32 bits if no drivers are involved.
They supply the 64 bit drivers. It is Blackberry Sync that won't load.
As far as I can tell, Sync does not have drivers associated with it.
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On Nov 15, 6:47 am, "Kerry Brown" <ke...[ at ]kdbNOSPAMsys-tems.c*a*m>
wrote:
[Quoted Text] > Blackberry Desktop 4.2.2.14 works in Vista x64. 64 bit support is one of the > reasons I use a Blackberry. > > -- > Kerry Brown > MS-MVP - Windows Desktop Experience: Systems Administration http://www.vistahelp.ca/phpBB2/http://vistahelpca.blogspot.com/> > <m...[ at ]sushi.com> wrote in message > > news:6628dca2-c280-4968-8d1f-62d20bc6f392[ at ]l33g2000pri.googlegroups.com... > > > I'm really curious why an application (blackberry sync) checks my OS > > (x64) and won't load. It doesn't have a driver issue (I already have > > BB 64 bit drivers), so wouldn't any program just load up and run under > > WOW? > > > I'll call RIM, which will probably get me to a customer support person > > who will just say the software isn't supported, but I'd like to > > understand the issue in a generic 32 versus 64 bit sense. > > > The only other program I know that needs a specific 64 version is 7- > > zip. Most programs, even when they have 64 bit versions, work fine in > > 32 bits if no drivers are involved.
I've got 4.6 running under X64, but without the Blackberry Sync
option. The programs says "An unsupported operating system has been
detected. Refer to the BlackBerryMediaSynch Installation Guide for
installation prerequisites. Setup will now exit."
http://na.blackberry.com/eng/devices/features/media/mediasync.jsp#tab_tab_requirements
My question is more fundamental. What is it with a 32 bit program that
makes it refuse to even attempt to run under WOW.
"
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Parts of the application can be written using code that behaves (or treats
the hardware?) in a manner that drivers normally do, without it actually
being a driver operation. This will terminate the process, or make it not
execute. This is particularly frequent with games and is often resolved with
a 'patch' release, if at all?
Tony. . .
<miso[ at ]sushi.com> wrote in message
news:1a8721d4-d1b1-4eff-81fc-7390694d52be[ at ]x16g2000prn.googlegroups.com...
On Nov 15, 6:47 am, "Kerry Brown" <ke...[ at ]kdbNOSPAMsys-tems.c*a*m>
wrote:
[Quoted Text] > Blackberry Desktop 4.2.2.14 works in Vista x64. 64 bit support is one of > the > reasons I use a Blackberry. > > -- > Kerry Brown > MS-MVP - Windows Desktop Experience: Systems > Administration http://www.vistahelp.ca/phpBB2/http://vistahelpca.blogspot.com/> > <m...[ at ]sushi.com> wrote in message > > news:6628dca2-c280-4968-8d1f-62d20bc6f392[ at ]l33g2000pri.googlegroups.com... > > > I'm really curious why an application (blackberry sync) checks my OS > > (x64) and won't load. It doesn't have a driver issue (I already have > > BB 64 bit drivers), so wouldn't any program just load up and run under > > WOW? > > > I'll call RIM, which will probably get me to a customer support person > > who will just say the software isn't supported, but I'd like to > > understand the issue in a generic 32 versus 64 bit sense. > > > The only other program I know that needs a specific 64 version is 7- > > zip. Most programs, even when they have 64 bit versions, work fine in > > 32 bits if no drivers are involved.
I've got 4.6 running under X64, but without the Blackberry Sync
option. The programs says "An unsupported operating system has been
detected. Refer to the BlackBerryMediaSynch Installation Guide for
installation prerequisites. Setup will now exit."
http://na.blackberry.com/eng/devices/features/media/mediasync.jsp#tab_tab_requirements
My question is more fundamental. What is it with a 32 bit program that
makes it refuse to even attempt to run under WOW.
"
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How are you connecting the BB to your x64 system? Is it USB
or Bluetooth?
miso[ at ]sushi.com wrote:
[Quoted Text] > > I've got 4.6 running under X64, but without the Blackberry Sync > option. The programs says "An unsupported operating system has been > detected. Refer to the BlackBerryMediaSynch Installation Guide for > installation prerequisites. Setup will now exit." > > http://na.blackberry.com/eng/devices/features/media/mediasync.jsp#tab_tab_requirements> > My question is more fundamental. What is it with a 32 bit program that > makes it refuse to even attempt to run under WOW. > > " |
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On Nov 15, 9:34 am, "Tony Sperling" <tony-sperling-at-dbmail-dk>
wrote:
[Quoted Text] > Parts of the application can be written using code that behaves (or treats > the hardware?) in a manner that drivers normally do, without it actually > being a driver operation. This will terminate the process, or make it not > execute. This is particularly frequent with games and is often resolved with > a 'patch' release, if at all? > > Tony. . . > > <m...[ at ]sushi.com> wrote in message > > news:1a8721d4-d1b1-4eff-81fc-7390694d52be[ at ]x16g2000prn.googlegroups.com... > On Nov 15, 6:47 am, "Kerry Brown" <ke...[ at ]kdbNOSPAMsys-tems.c*a*m> > wrote: > > > > > Blackberry Desktop 4.2.2.14 works in Vista x64. 64 bit support is one of > > the > > reasons I use a Blackberry. > > > -- > > Kerry Brown > > MS-MVP - Windows Desktop Experience: Systems > > Administration http://www.vistahelp.ca/phpBB2/http://vistahelpca.blogspot.com/> > > <m...[ at ]sushi.com> wrote in message > > >news:6628dca2-c280-4968-8d1f-62d20bc6f392[ at ]l33g2000pri.googlegroups.com.... > > > > I'm really curious why an application (blackberry sync) checks my OS > > > (x64) and won't load. It doesn't have a driver issue (I already have > > > BB 64 bit drivers), so wouldn't any program just load up and run under > > > WOW? > > > > I'll call RIM, which will probably get me to a customer support person > > > who will just say the software isn't supported, but I'd like to > > > understand the issue in a generic 32 versus 64 bit sense. > > > > The only other program I know that needs a specific 64 version is 7- > > > zip. Most programs, even when they have 64 bit versions, work fine in > > > 32 bits if no drivers are involved. > > I've got 4.6 running under X64, but without the Blackberry Sync > option. The programs says "An unsupported operating system has been > detected. Refer to the BlackBerryMediaSynch Installation Guide for > installation prerequisites. Setup will now exit." > > http://na.blackberry.com/eng/devices/features/media/mediasync.jsp#tab...> > My question is more fundamental. What is it with a 32 bit program that > makes it refuse to even attempt to run under WOW. > > "
Since I'm not a programmer, that's probably as good of an explanation
as I could handle. So I gather it is not a matter of something in the
win32api not being mirrored in (if it even exists) win64api.
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On Nov 15, 10:43 am, Bobby Johnson <rjohn...[ at ]aol.NOSPAM.com> wrote:
[Quoted Text] > How are you connecting the BB to your x64 system? Is it USB > or Bluetooth? > > m...[ at ]sushi.com wrote: > > > I've got 4.6 running under X64, but without the Blackberry Sync > > option. The programs says "An unsupported operating system has been > > detected. Refer to the BlackBerryMediaSynch Installation Guide for > > installation prerequisites. Setup will now exit." > > > http://na.blackberry.com/eng/devices/features/media/mediasync.jsp#tab...> > > My question is more fundamental. What is it with a 32 bit program that > > makes it refuse to even attempt to run under WOW. > > > "
I use USB. As I stated earlier, they have 64 usb drivers.
I haven't tried lately, but bluetooth was crashing, though it used to
work. I've talked to RIM about bluetooth, and they say IF your
bluetooth uses the microsoft drivers, it should work. Apparently some
bluetooth dongles come with drivers from the manufacturer that may not
be compatible with RIM software. I have a Dlink DBT-120 that does use
the MS drivers. I really haven't looked into this much since USB
works.
I tried to install BB Unite!. Well, I did install it, but it doesn't
activate the phone. From posts by BB tech support, they indicate the
BB media sync program needs to be running on your PC to get BB Unite!
to work. Unite is tricky in that it uses activex that only installed
in the 32bit IE.
It may be the tech support guy was wrong about BB sync being needed to
run Unite. It doesn't seem needed to me since media sync is just a
tool to make Itunes interface cleaner.
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Based on everything that has been covered, and re-covered,
in this thread, I suspect that you system has something
corrupt on it somewhere giving you this problem.
I had an XP Pro 32-bit system recently that quit recognizing
anything that was plugged into a USB port. I never did
figure out why. I could force recognition each time. I
finally gave up did a clean re-install.
miso[ at ]sushi.com wrote:
[Quoted Text] > On Nov 15, 10:43 am, Bobby Johnson <rjohn...[ at ]aol.NOSPAM.com> wrote: >> How are you connecting the BB to your x64 system? Is it USB >> or Bluetooth? >> >> m...[ at ]sushi.com wrote: >> >>> I've got 4.6 running under X64, but without the Blackberry Sync >>> option. The programs says "An unsupported operating system has been >>> detected. Refer to the BlackBerryMediaSynch Installation Guide for >>> installation prerequisites. Setup will now exit." >>> http://na.blackberry.com/eng/devices/features/media/mediasync.jsp#tab...>>> My question is more fundamental. What is it with a 32 bit program that >>> makes it refuse to even attempt to run under WOW. >>> " > > I use USB. As I stated earlier, they have 64 usb drivers. > > I haven't tried lately, but bluetooth was crashing, though it used to > work. I've talked to RIM about bluetooth, and they say IF your > bluetooth uses the microsoft drivers, it should work. Apparently some > bluetooth dongles come with drivers from the manufacturer that may not > be compatible with RIM software. I have a Dlink DBT-120 that does use > the MS drivers. I really haven't looked into this much since USB > works. > > I tried to install BB Unite!. Well, I did install it, but it doesn't > activate the phone. From posts by BB tech support, they indicate the > BB media sync program needs to be running on your PC to get BB Unite! > to work. Unite is tricky in that it uses activex that only installed > in the 32bit IE. > > It may be the tech support guy was wrong about BB sync being needed to > run Unite. It doesn't seem needed to me since media sync is just a > tool to make Itunes interface cleaner. |
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No, I don't believe it is. Apparently, Microsoft 'could' have built the WOW
system differently, but in order to tweak the flexibility and compatibility,
perhaps, that you'd expect from such an exercise it was decided that it
would compromise other vital aspects of the design that would overly raise
the cost to a project that might never be finished! I am not on the inside
of this but that is pretty much the gist of what I can remember hearing
about answers to various complaints over the system. A more flexible system
can be seen under Unix/Linux, I understand, but the philosophies cannot be
grafted over from one to the other since the security sub-systems are
fundamentaly different, and that probably is the acid test here.
Tony. . .
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I did the same with a Vista64 install for the same reason.
"Bobby Johnson" <rjohnson[ at ]aol.NOSPAM.com> wrote in message
news:OFy%23mx1RJHA.4148[ at ]TK2MSFTNGP03.phx.gbl...
[Quoted Text] > Based on everything that has been covered, and re-covered, in this thread, > I suspect that you system has something corrupt on it somewhere giving you > this problem. > > I had an XP Pro 32-bit system recently that quit recognizing anything that > was plugged into a USB port. I never did figure out why. I could force > recognition each time. I finally gave up did a clean re-install. > > > miso[ at ]sushi.com wrote: >> On Nov 15, 10:43 am, Bobby Johnson <rjohn...[ at ]aol.NOSPAM.com> wrote: >>> How are you connecting the BB to your x64 system? Is it USB >>> or Bluetooth? >>> >>> m...[ at ]sushi.com wrote: >>> >>>> I've got 4.6 running under X64, but without the Blackberry Sync >>>> option. The programs says "An unsupported operating system has been >>>> detected. Refer to the BlackBerryMediaSynch Installation Guide for >>>> installation prerequisites. Setup will now exit." >>>> http://na.blackberry.com/eng/devices/features/media/mediasync.jsp#tab...>>>> My question is more fundamental. What is it with a 32 bit program that >>>> makes it refuse to even attempt to run under WOW. >>>> " >> >> I use USB. As I stated earlier, they have 64 usb drivers. >> >> I haven't tried lately, but bluetooth was crashing, though it used to >> work. I've talked to RIM about bluetooth, and they say IF your >> bluetooth uses the microsoft drivers, it should work. Apparently some >> bluetooth dongles come with drivers from the manufacturer that may not >> be compatible with RIM software. I have a Dlink DBT-120 that does use >> the MS drivers. I really haven't looked into this much since USB >> works. >> >> I tried to install BB Unite!. Well, I did install it, but it doesn't >> activate the phone. From posts by BB tech support, they indicate the >> BB media sync program needs to be running on your PC to get BB Unite! >> to work. Unite is tricky in that it uses activex that only installed >> in the 32bit IE. >> >> It may be the tech support guy was wrong about BB sync being needed to >> run Unite. It doesn't seem needed to me since media sync is just a >> tool to make Itunes interface cleaner.
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On Nov 15, 11:57 am, Bobby Johnson <rjohn...[ at ]aol.NOSPAM.com> wrote:
[Quoted Text] > Based on everything that has been covered, and re-covered, > in this thread, I suspect that you system has something > corrupt on it somewhere giving you this problem. > > I had an XP Pro 32-bit system recently that quit recognizing > anything that was plugged into a USB port. I never did > figure out why. I could force recognition each time. I > finally gave up did a clean re-install. > > > > m...[ at ]sushi.com wrote: > > On Nov 15, 10:43 am, Bobby Johnson <rjohn...[ at ]aol.NOSPAM.com> wrote: > >> How are you connecting the BB to your x64 system? Is it USB > >> or Bluetooth? > > >> m...[ at ]sushi.com wrote: > > >>> I've got 4.6 running under X64, but without the Blackberry Sync > >>> option. The programs says "An unsupported operating system has been > >>> detected. Refer to the BlackBerryMediaSynch Installation Guide for > >>> installation prerequisites. Setup will now exit." > >>> http://na.blackberry.com/eng/devices/features/media/mediasync.jsp#tab....> >>> My question is more fundamental. What is it with a 32 bit program that > >>> makes it refuse to even attempt to run under WOW. > >>> " > > > I use USB. As I stated earlier, they have 64 usb drivers. > > > I haven't tried lately, but bluetooth was crashing, though it used to > > work. I've talked to RIM about bluetooth, and they say IF your > > bluetooth uses the microsoft drivers, it should work. Apparently some > > bluetooth dongles come with drivers from the manufacturer that may not > > be compatible with RIM software. I have a Dlink DBT-120 that does use > > the MS drivers. I really haven't looked into this much since USB > > works. > > > I tried to install BB Unite!. Well, I did install it, but it doesn't > > activate the phone. From posts by BB tech support, they indicate the > > BB media sync program needs to be running on your PC to get BB Unite! > > to work. Unite is tricky in that it uses activex that only installed > > in the 32bit IE. > > > It may be the tech support guy was wrong about BB sync being needed to > > run Unite. It doesn't seem needed to me since media sync is just a > > tool to make Itunes interface cleaner.- Hide quoted text - > > - Show quoted text -
I spent about two hours with RIM tech support, including a webbex
session to see that my system was squeaky clean. I did a fresh install
from fresh downloads. No dice.
Now we need to be clear here. I am using X64, not Vista 64 bit. I see
posts about Vista X64, which either is something new, or just wrong
terminology.
This newsgroup started out as strictly X64, which is the older OS.
When 64 bit Vista came online, there was some talk about starting a
new usenet group, but it was decided that you could post abot 64 bit
Vista here as well as X64.
The problem I face is 64 bit Vista is a new install if you built your
system using X64. Vista wil be replaced by "windows 7" late 2009 or
2010. I really don't want to rebuild this PC with 64 bit Vista just to
replace it again in a year. Probably by 2010, I'd just build a new
system since this mobo only hold 4Gbyte of RAM.
What that boils down to is I'm really going to try to keep X64 going
for probably 2 years, so I want my software to work! Now if you are a
commercial enterprise, you probably don't want to put much effort in
X64 support.
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On Nov 15, 2:43 pm, "Tony Sperling" <tony-sperling-at-dbmail-dk>
wrote:
[Quoted Text] > No, I don't believe it is. Apparently, Microsoft 'could' have built the WOW
> system differently, but in order to tweak the flexibility and compatibility,
> perhaps, that you'd expect from such an exercise it was decided that it
> would compromise other vital aspects of the design that would overly raise
> the cost to a project that might never be finished! I am not on the inside
> of this but that is pretty much the gist of what I can remember hearing
> about answers to various complaints over the system. A more flexible system
> can be seen under Unix/Linux, I understand, but the philosophies cannot be
> grafted over from one to the other since the security sub-systems are
> fundamentaly different, and that probably is the acid test here.
>
> Tony. . .
So they probably did something to cover 99% of the apps. It makes
sense IF you believe the market will be rewriting their software for
native 64 bit applications. Unfortunately, the market moved much
slower to 64 bits than I thought it would.
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<miso[ at ]sushi.com> wrote in message
news:6628dca2-c280-4968-8d1f-62d20bc6f392[ at ]l33g2000pri.googlegroups.com...
[Quoted Text] > I'm really curious why an application (blackberry sync) checks my OS
> (x64) and won't load. It doesn't have a driver issue (I already have
> BB 64 bit drivers), so wouldn't any program just load up and run under
> WOW?
>
> I'll call RIM, which will probably get me to a customer support person
> who will just say the software isn't supported, but I'd like to
> understand the issue in a generic 32 versus 64 bit sense.
>
> The only other program I know that needs a specific 64 version is 7-
> zip. Most programs, even when they have 64 bit versions, work fine in
> 32 bits if no drivers are involved.
Not all 32bit apps will work on a 64 bit OS.
If it does not work, it does not work...that simple.
Your choice is simple:
Either get the vendor to supply software that's 64bit compliant
or... just use the 32bit version of Windows
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In message
<6628dca2-c280-4968-8d1f-62d20bc6f392[ at ]l33g2000pri.googlegroups.com>
miso[ at ]sushi.com was claimed to have wrote:
[Quoted Text] >I'm really curious why an application (blackberry sync) checks my OS
>(x64) and won't load. It doesn't have a driver issue (I already have
>BB 64 bit drivers), so wouldn't any program just load up and run under
>WOW?
>
>I'll call RIM, which will probably get me to a customer support person
>who will just say the software isn't supported, but I'd like to
>understand the issue in a generic 32 versus 64 bit sense.
>
>The only other program I know that needs a specific 64 version is 7-
>zip. Most programs, even when they have 64 bit versions, work fine in
>32 bits if no drivers are involved.
My guess is that it's ultimately driver related, even though RIM might
offer x64 BB drivers that doesn't guarantee that the drivers are as
fully functional as the x86 version.
The other issue, and this especially applies to USB devices, is that
there may be multiple drivers needed and they might be provided by
different components, with the Blackberry Sync component installing the
sync driver component or module, a module which might only be available
in x86.
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On Nov 15, 10:43 am, Bobby Johnson <rjohn...[ at ]aol.NOSPAM.com> wrote:
[Quoted Text] > How are you connecting the BB to your x64 system? Is it USB > or Bluetooth? > > m...[ at ]sushi.com wrote: > > > I've got 4.6 running under X64, but without the Blackberry Sync > > option. The programs says "An unsupported operating system has been > > detected. Refer to the BlackBerryMediaSynch Installation Guide for > > installation prerequisites. Setup will now exit." > > > http://na.blackberry.com/eng/devices/features/media/mediasync.jsp#tab...> > > My question is more fundamental. What is it with a 32 bit program that > > makes it refuse to even attempt to run under WOW. > > > "
USB. Bluetooth is acting funny. Sending a file to my desktop crashes
the phone. In any event, I checked the event viewer on the desktop and
the issue with blackberry sync in with a .net 2 program. I have the
cleaner,so I suppose I can just install all the dot nets again, and
get a fresh copy of dotnet 2 just to be sure.
Event Type: Information
Event Source: .NET Runtime 2.0 Error Reporting
Event Category: None
Event ID: 5001
Date: 11/16/2008
Time: 5:05:08 PM
User: N/A
Computer: X64
Description:
Bucket 342850337, bucket table 5, EventType clr20r3, P1
blackberrysync.exe, P2 1.103.3.14, P3 48d2c153, P4 blackberrysync, P5
1.103.3.14, P6 48d2c153, P7 44, P8 62, P9
system.nullreferenceexception, P10 NIL.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 00 75 00 63 00 6b 00 B.u.c.k.
0008: 65 00 74 00 3a 00 20 00 e.t.:. .
0010: 33 00 34 00 32 00 38 00 3.4.2.8.
0018: 35 00 30 00 33 00 33 00 5.0.3.3.
0020: 37 00 0d 00 0a 00 42 00 7.....B.
0028: 75 00 63 00 6b 00 65 00 u.c.k.e.
0030: 74 00 54 00 61 00 62 00 t.T.a.b.
0038: 6c 00 65 00 20 00 35 00 l.e. .5.
0040: 0d 00 0a 00 ....
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Just an FYI, RIM has released 4.7 of the desktop manager. My first
download was "not a valid app", so maybe the file is messed up. The
download now isn't believe served, but I will check it later and
report if it fixed the x64 issue.
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On Nov 17, 10:46 pm, m...[ at ]sushi.com wrote:
[Quoted Text] > Just an FYI, RIM has released 4.7 of the desktop manager. My first
> download was "not a valid app", so maybe the file is messed up. The
> download now isn't believe served, but I will check it later and
> report if it fixed the x64 issue.
I installed 4.7. No change regarding blackberry sync.
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