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Group:  English: Windows Vista » microsoft.public.windows.vista.installation_setup
Thread: Old failed installation process locks machine from install/uninstall

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Old failed installation process locks machine from install/uninstall
JP <jpkeisala[ at ]gmail.com> 11/22/2008 1:22:16 PM
I am unable to install any software or uninsall because Windows (Vista
Business 64bit) says to me following when trying to remove or add
software.

[Window Title]
Windows Installer

[Main Instruction]
Another program is being installed. Please wait until that
installation is complete, and then try installing this software again.

[OK]

Also, windows update doesn't work anymore and every time I shutdown
machine it tries to install pending updates from Windows Update but
they do not install.

I have tried to look Windows Processes but there is no installation
process there, I cannot find any running installations. Is there some
register settings that prevents further installation?

Any advice highly appreciated.
Re: Old failed installation process locks machine from install/uninstall
"Rick Rogers" <rick[ at ]mvps.org> 11/22/2008 1:48:27 PM
Hi,

Start with the installation cleanup utility:
http://support.microsoft.com/kb/290301

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"JP" <jpkeisala[ at ]gmail.com> wrote in message
news:40d38f7f-2fa9-45db-a624-0041022a2fab[ at ]x38g2000yqj.googlegroups.com...
[Quoted Text]
>I am unable to install any software or uninsall because Windows (Vista
> Business 64bit) says to me following when trying to remove or add
> software.
>
> [Window Title]
> Windows Installer
>
> [Main Instruction]
> Another program is being installed. Please wait until that
> installation is complete, and then try installing this software again.
>
> [OK]
>
> Also, windows update doesn't work anymore and every time I shutdown
> machine it tries to install pending updates from Windows Update but
> they do not install.
>
> I have tried to look Windows Processes but there is no installation
> process there, I cannot find any running installations. Is there some
> register settings that prevents further installation?
>
> Any advice highly appreciated.

Re: Old failed installation process locks machine from install/uninstall
Malke <malke[ at ]invalid.invalid> 11/22/2008 1:51:45 PM
JP wrote:

[Quoted Text]
> I am unable to install any software or uninsall because Windows (Vista
> Business 64bit) says to me following when trying to remove or add
> software.

> [Main Instruction]
> Another program is being installed. Please wait until that
> installation is complete, and then try installing this software again.

> Also, windows update doesn't work anymore and every time I shutdown
> machine it tries to install pending updates from Windows Update but
> they do not install.

Try the Windows Installer Cleanup Utility:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

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