Cannot install Security Update KB953155 arhipoff[ at ]gmail.com 10/31/2008 1:58:44 PM I'm getting pop-up message "Windows Modules Installer stopped working and was closed" on installing KB953155. If I dismiss this message the Windows Update applet continues KB953155 installation forever. I have to kill wuauctl.exe to get rid of the applet. Another bonus - if I enable auto updates then I cannot shut down my PC, it tries to configue updates forever. Information from Event Log: right after message: Successfully created restore point (Process = C:\Windows\servicing \TrustedInstaller.exe; Description = Windows Modules Installer). I have an error: Faulting application TrustedInstaller.exe, version 6.0.6001.18000, time stamp 0x47918bff, faulting module wcp.dll, version 6.0.6001.18000, time stamp 0x4791a76e, exception code 0x80000003, fault offset 0x0013aa95, process id 0x162c, application start time 0x01c93b5d631d2401. Please Help Arhipoff

Re: Cannot install Security Update KB953155 Bruskii <Bruskii.3i91wf[ at ]DoNotSpam.com> 11/2/2008 12:13:38 AM Hi Arhipoff, I had sort of the same problem, kb953155, vista and not able to switch off pc due to update kept running. Also "system restore to previous date not posible" due to constant running windows update. Finaly solved the issue by switching off windows update control panel-windows update-change settings choose never check for update. Roll back system to previous date. Because of the roll back my windows update was set back to auto again :-) And performed the update now without any problems. Hope it helps you. -- Bruskii ------------------------------------------------------------------------ Bruskii's Profile: http://forums.techarena.in/members/bruskii.htm View this thread: http://forums.techarena.in/vista-setup-install/1064082.htm http://forums.techarena.in

Re: Cannot install Security Update KB953155 "John Barnes" <JBarnes[ at ]email.com> 11/2/2008 1:32:41 PM Microsoft provides free assistance for Windows Update problems, and has their best technicians on that team. You can run sfc. Click start orb then search cmd then right click and run as admin then type sfc/scannow This will let you know if you have a defective module. <arhipoff[ at ]gmail.com> wrote in message news:6530f60a-1352-41b8-8ace-d0e7189b4035[ at ]i24g2000prf.googlegroups.com... [Quoted Text] > I'm getting pop-up message "Windows Modules Installer stopped working > and was closed" on installing KB953155. If I dismiss this message the > Windows Update applet continues KB953155 installation forever. I have > to kill wuauctl.exe to get rid of the applet. Another bonus - if I > enable auto updates then I cannot shut down my PC, it tries to > configue updates forever. > > Information from Event Log: > right after message: > Successfully created restore point (Process = C:\Windows\servicing > \TrustedInstaller.exe; Description = Windows Modules Installer). > I have an error: > Faulting application TrustedInstaller.exe, version 6.0.6001.18000, > time stamp 0x47918bff, faulting module wcp.dll, version > 6.0.6001.18000, time stamp 0x4791a76e, exception code 0x80000003, > fault offset 0x0013aa95, process id 0x162c, application start time > 0x01c93b5d631d2401. > > Please Help > Arhipoff

Re: Cannot install Security Update KB953155 Bruskii <Bruskii.3i9afc[ at ]DoNotSpam.com> 11/2/2008 3:37:10 PM Hi John, I did run the sfc /scannow command in admin state. But this is what i get back: ___________________ Beginning verification phase of system scan. Verification 16% complete. Windows Resource Protection could not perform the requested operation. ____________________ And return to the dos prompt. Now what? -- Bruskii ------------------------------------------------------------------------ Bruskii's Profile: http://forums.techarena.in/members/bruskii.htm View this thread: http://forums.techarena.in/vista-setup-install/1064082.htm http://forums.techarena.in

Re: Cannot install Security Update KB953155 "John Barnes" <JBarnes[ at ]email.com> 11/2/2008 4:44:24 PM copied from another post and should be sfc /scannow "John Barnes" <JBarnes[ at ]email.com> wrote in message news:et1p%239OPJHA.3560[ at ]TK2MSFTNGP02.phx.gbl... [Quoted Text] > Microsoft provides free assistance for Windows Update problems, and has > their best technicians on that team. You can run sfc > Click start orb then search cmd then right click and run as admin then > type sfc/scannow > This will let you know if you have a defective module. > > <arhipoff[ at ]gmail.com> wrote in message > news:6530f60a-1352-41b8-8ace-d0e7189b4035[ at ]i24g2000prf.googlegroups.com... >> I'm getting pop-up message "Windows Modules Installer stopped working >> and was closed" on installing KB953155. If I dismiss this message the >> Windows Update applet continues KB953155 installation forever. I have >> to kill wuauctl.exe to get rid of the applet. Another bonus - if I >> enable auto updates then I cannot shut down my PC, it tries to >> configue updates forever. >> >> Information from Event Log: >> right after message: >> Successfully created restore point (Process = C:\Windows\servicing >> \TrustedInstaller.exe; Description = Windows Modules Installer). >> I have an error: >> Faulting application TrustedInstaller.exe, version 6.0.6001.18000, >> time stamp 0x47918bff, faulting module wcp.dll, version >> 6.0.6001.18000, time stamp 0x4791a76e, exception code 0x80000003, >> fault offset 0x0013aa95, process id 0x162c, application start time >> 0x01c93b5d631d2401. >> >> Please Help >> Arhipoff >

Re: Cannot install Security Update KB953155 "John Barnes" <JBarnes[ at ]email.com> 11/2/2008 5:06:14 PM I guess I misunderstood your post. You said the last install of the Security Update was performed with no problems. You can try the steps in http://support.microsoft.com/kb/929833/en-us "Bruskii" <Bruskii.3i9afc[ at ]DoNotSpam.com> wrote in message news:Bruskii.3i9afc[ at ]DoNotSpam.com... [Quoted Text] > > Hi John, > > I did run the sfc /scannow command in admin state. > But this is what i get back: > ___________________ > Beginning verification phase of system scan. > Verification 16% complete. > > Windows Resource Protection could not perform the requested operation. > ____________________ > And return to the dos prompt. > Now what? > > > -- > Bruskii > ------------------------------------------------------------------------ > Bruskii's Profile: http://forums.techarena.in/members/bruskii.htm > View this thread: > http://forums.techarena.in/vista-setup-install/1064082.htm > > http://forums.techarena.in >

Re: Cannot install Security Update KB953155 Bruskii <Bruskii.3i9ljb[ at ]DoNotSpam.com> 11/2/2008 8:17:09 PM Hi John, I have tried it. But the txt file is completly empty and give no clue what is wrong. I do noiticed the folowing as soon as i run the sfc /scannow command and hit 16%, i get the the error message "Windows Module Installer stopped working and was closed" this is the same error i get if i try to do windows update manualy. I know we are on the right track solving it. Hope you can help me further you are doing a get job. cheers, Bruskii -- Bruskii ------------------------------------------------------------------------ Bruskii's Profile: http://forums.techarena.in/members/bruskii.htm View this thread: http://forums.techarena.in/vista-setup-install/1064082.htm http://forums.techarena.in

Re: Cannot install Security Update KB953155 arhipoff <arhipoff[ at ]gmail.com> 11/4/2008 4:50:46 AM Hi, guys. I have exaclty same scenario as Bruskii is describing, run sfc as Administrator and after 15% got the error message "Windows Module Installer stopped working and was closed". Currently trying to get free Vista SP1 support from Microsoft, will see if this issue qualifies... Thanks, --Arhipoff

Re: Cannot install Security Update KB953155 Chirag 11/20/2008 10:31:02 PM any new news? cause i am in the same boat as you and cannot install any Vista security updates. i can install Windows defender updates and such but NO Vista security updates "arhipoff" wrote: [Quoted Text] > Hi, > > I am already in the process of MS support incident. > So far they made a number of suggestions (no one helped yet), e.g. > Use of the standalone installer: > http://www.microsoft.com/downloads/details.aspx?FamilyID=9b5995df-a3b8-4e81-b118-9bb057e19884&DisplayLang=en > Installation of “Windows installer 4.5”: > http://download.microsoft.com/download/2/6/1/261fca42-22c0-4f91-9451-0e0f2e08356d/Windows6.0-KB942288-v2-x86.msu > Renaming of "%windir%\SoftwareDistribution" folder > Windows repair... > > Now this incident is being escalated to the next level of support. Let > you know how it goes. >

Re: Cannot install Security Update KB953155 arhipoff <arhipoff[ at ]gmail.com> 12/6/2008 1:47:41 AM Latest news is that Microsoft is sending me Windows Vista DVD so I can repair my computer. Turned out that on OEM DVD that I got with new PC this feature is disabled. Will keep you posted.

Re: Cannot install Security Update KB953155 Lee <lbray5032[ at ]bellsouth.net> 12/6/2008 2:45:02 AM Did it stop all updates or just that one? I can't install SP1 at this end even with MSoft's help and they are sending me Windows Vista DVD with SP1 all ready on the disk. Hmm maybe that is my problem also. I have a Gateway OEM disk. Thanks for posting. I did not see your original post. Lee (in Florida) arhipoff wrote: [Quoted Text] > Latest news is that Microsoft is sending me Windows Vista DVD so I can > repair my computer. Turned out that on OEM DVD that I got with new PC > this feature is disabled. > Will keep you posted.

ATTN ARHIPOFF Lee <lbray5032[ at ]bellsouth.net> 12/13/2008 2:32:24 PM Just curiious did you ever get your Windows Vista Disk? and if so did it solve the problem on not being able to upgrade with SP1? I am still waiting for my disk since the 19th of November! It must really be sent by snail mail. Have not even got a reply from MSoft after asking for them to check on it. Figured I would ask since you said you would keep us posted. I hope you were successful. Lee Lee wrote: [Quoted Text] > Did it stop all updates or just that one? I can't install SP1 > at this end even with MSoft's help and they are sending me > Windows Vista DVD with SP1 all ready on the disk. Hmm maybe > that is my problem also. I have a Gateway OEM disk. Thanks > for posting. I did not see your original post. > > Lee (in Florida) > > arhipoff wrote: >> Latest news is that Microsoft is sending me Windows Vista DVD so I can >> repair my computer. Turned out that on OEM DVD that I got with new PC >> this feature is disabled. >> Will keep you posted.

Re: ATTN ARHIPOFF arhipoff <arhipoff[ at ]gmail.com> 12/15/2008 4:30:26 AM I got the Windows Vista DVD. It took them about a week to deliver it, then I went through several hours upgrade/repair process, and currently doing windows update - it seems that everything is fine at least for now. Good luck guys!