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Group:  English: Windows XP » microsoft.public.windowsxp.general
Thread: Mouse

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Mouse
Cheryl 12/29/2008 10:11:00 PM
I have just installed a wireless mouse and keyboard on the computer but when
the computer boots up it doesn't recognize there is a mouse attached until I
log in. You have hit F1 to bypass the first before log in screen. Any
suggestions to stop this from happening would be greatful.
Re: Mouse
VanguardLH <V[ at ]nguard.LH> 12/29/2008 10:40:16 PM
Cheryl wrote:

[Quoted Text]
> I have just installed a wireless mouse and keyboard on the computer but when
> the computer boots up it doesn't recognize there is a mouse attached until I
> log in. You have hit F1 to bypass the first before log in screen. Any
> suggestions to stop this from happening would be greatful.

What type of mouse and keyboard were you using before? USB or PS/2?
Re: Mouse
Cheryl 12/29/2008 10:45:01 PM
Well after putting this post on the website I was able to reach the retailer
who sold me the computer and we turned off all errors on boot-up. But the
mouse that was attached to the computer was a PS/2 using the mouse port. If
there is any better way instead of turning off error messages upon reboot
that would be good too.
Thanks

"VanguardLH" wrote:

[Quoted Text]
> Cheryl wrote:
>
> > I have just installed a wireless mouse and keyboard on the computer but when
> > the computer boots up it doesn't recognize there is a mouse attached until I
> > log in. You have hit F1 to bypass the first before log in screen. Any
> > suggestions to stop this from happening would be greatful.
>
> What type of mouse and keyboard were you using before? USB or PS/2?
>
Re: Mouse
"Mike Hall - MVP" <mikehall[ at ]remove_mvps.com> 12/29/2008 11:34:22 PM
"Cheryl" <Cheryl[ at ]discussions.microsoft.com> wrote in message
news:8F8B701D-562D-465F-A6A1-30A095A06B56[ at ]microsoft.com...
[Quoted Text]
>I have just installed a wireless mouse and keyboard on the computer but
>when
> the computer boots up it doesn't recognize there is a mouse attached until
> I
> log in. You have hit F1 to bypass the first before log in screen. Any
> suggestions to stop this from happening would be greatful.


Very carefully read the setup instructions and follow them to the absolute
letter..


--
Mike Hall - MVP
How to construct a good post..
http://dts-l.com/goodpost.htm
How to use the Microsoft Product Support Newsgroups..
http://support.microsoft.com/default.aspx?pr=newswhelp&style=toc
Mike's Window - My Blog..
http://msmvps.com/blogs/mikehall/default.aspx




Re: Mouse
VanguardLH <V[ at ]nguard.LH> 12/30/2008 12:15:41 AM
Cheryl wrote:

[Quoted Text]
>
> "VanguardLH" wrote:
>
>> Cheryl wrote:
>>
>>> I have just installed a wireless mouse and keyboard on the computer but when
>>> the computer boots up it doesn't recognize there is a mouse attached until I
>>> log in. You have hit F1 to bypass the first before log in screen. Any
>>> suggestions to stop this from happening would be greatful.
>>
>> What type of mouse and keyboard were you using before? USB or PS/2?
>>

> Well after putting this post on the website I was able to reach the retailer
> who sold me the computer and we turned off all errors on boot-up. But the
> mouse that was attached to the computer was a PS/2 using the mouse port. If
> there is any better way instead of turning off error messages upon reboot
> that would be good too.
> Thanks

So, what, now you're saying it was just an error message and never did
prevent you from using Windows properly?

You were using a PS/2 mouse and PS/2 keyboard before and had no
problems. That's because PS/2 devices are supported by your BIOS. When
you load Windows, USB devices aren't supported until their drivers are
loaded. Your BIOS doesn't support legacy USB devices (i.e., mouse and
keyboard) or isn't configured to support them. If the problem is your
BIOS doesn't support legacy USB devices then you really should use the
PS/2 ports for the mouse and keyboard. Why? Because if you ever have
to go into the BIOS config screens or boot to a command-mode for Windows
(recovery console), you won't have the mouse or keyboard available
because their USB drivers haven't yet been loaded.

Doesn't that wireless mouse and keyboard combo come with a PS/2 adapter
that you can use to convert the USB plug end into a PS/2 plug end?

Otherwise, go into your BIOS config screens to see if there is an option
to enable legacy USB device support.
Re: Mouse
"CBoom" <someone[ at ]microsoft.com> 12/30/2008 4:07:03 AM
hook up your old keyboard and go into the bios

see if there is an option to enable USB keyboard and enable it

this is on most computers I am sure yours must have this too!

on getting in your bios, most of the times you press the DELETE key or F12
key when the computer is starting BEFORE windows starts to load!

"Cheryl" <Cheryl[ at ]discussions.microsoft.com> wrote in message
news:8F8B701D-562D-465F-A6A1-30A095A06B56[ at ]microsoft.com...
[Quoted Text]
> I have just installed a wireless mouse and keyboard on the computer but
> when
> the computer boots up it doesn't recognize there is a mouse attached until
> I
> log in. You have hit F1 to bypass the first before log in screen. Any
> suggestions to stop this from happening would be greatful.

Re: Mouse
"Lenie" <lenie.s[ at ]ntlworld.com> 12/30/2008 7:46:29 PM

"VanguardLH" <V[ at ]nguard.LH> wrote in message
news:gjbp07$bmm$1[ at ]news.motzarella.org...
[Quoted Text]
> Cheryl wrote:
>
>>
>> "VanguardLH" wrote:
>>
>>> Cheryl wrote:
>>>
>>>> I have just installed a wireless mouse and keyboard on the computer but
>>>> when
>>>> the computer boots up it doesn't recognize there is a mouse attached
>>>> until I
>>>> log in. You have hit F1 to bypass the first before log in screen. Any
>>>> suggestions to stop this from happening would be greatful.
>>>
>>> What type of mouse and keyboard were you using before? USB or PS/2?
>>>
>
>> Well after putting this post on the website I was able to reach the
>> retailer
>> who sold me the computer and we turned off all errors on boot-up. But
>> the
>> mouse that was attached to the computer was a PS/2 using the mouse port.
>> If
>> there is any better way instead of turning off error messages upon reboot
>> that would be good too.
>> Thanks
>
> So, what, now you're saying it was just an error message and never did
> prevent you from using Windows properly?
>
> You were using a PS/2 mouse and PS/2 keyboard before and had no
> problems. That's because PS/2 devices are supported by your BIOS. When
> you load Windows, USB devices aren't supported until their drivers are
> loaded. Your BIOS doesn't support legacy USB devices (i.e., mouse and
> keyboard) or isn't configured to support them. If the problem is your
> BIOS doesn't support legacy USB devices then you really should use the
> PS/2 ports for the mouse and keyboard. Why? Because if you ever have
> to go into the BIOS config screens or boot to a command-mode for Windows
> (recovery console), you won't have the mouse or keyboard available
> because their USB drivers haven't yet been loaded.
>
> Doesn't that wireless mouse and keyboard combo come with a PS/2 adapter
> that you can use to convert the USB plug end into a PS/2 plug end?
>
> Otherwise, go into your BIOS config screens to see if there is an option
> to enable legacy USB device support.
Ok, here's one for you, I am using a USB keyboard and mouse, I have 6 USB
ports on the back of my tower, all of them work when used separately, but if
I try to plug more then on thing in nothing works, at the moment I have my
mouse plugged into one of the USB ports on my old keyboard, I got a new key
board and tried to plug it into one of the USB ports on the tower and it
worked, plugged the mouse in another port and nothing worked, took the
keyboard out and then the mouse worked, so I gave up and put my old keyboard
back with the mouse plugged into the back of it, I am using XP service pack
2 by the way, this has really got me baffled, any idea's as what the problem
can be?

Thanks
Lenie


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