RAN MS CONFIG NOW COMPUTER IS A BLACK SCREEN ONLY HARMONY 12/11/2008 6:31:07 PM I HAVE A EMACHINES WT WINDOWS XP. I WAS HAVING ISSUES WT ONE OF MY SEETINGS WHICH WAS MINOR BUT ANNOYING. TECHNICAL SUPPORT (VIA CHAT) AT EMACHINES TOLD ME TO RUN MS CONFIG AND UNDER STARTUP UNCHECK ALL THE BOXES (WHICH I DID). 24-48HRS PASS AND NOW WHEN LOGGING INTO MY COMPUTER I GET NOTHING BUT A GRAY OR BLACK SCREEN. I HAVE NEVER HAD ANY PROBLEM WT MY COMPUTER WHATSOEVER. NO VIRUSES ETC ETC. I THOUGHT THAT MY MONITER MIGHT BE BROKEN BUT ITS PROB NOT SINCE I CAN SEE THE EMACHINE LOGO WHEN IT STARTS UP AND CAN ALSO SEE THE NEXT PAGE WT ALL WHITE LETTERS AND NUMBERS BUT I JUST KEEP GOING TO BLACK SCREEN. IF ANYONE CAN HELP ME I WOULD REALLY APPRECIATE IT! I REALLY DONT HAVE THE MONEY TO BRING IT IN R TO BUY A NEW COMPUTER THANKS HARMONY

Re: RAN MS CONFIG NOW COMPUTER IS A BLACK SCREEN ONLY VanguardLH <V[ at ]nguard.LH> 12/11/2008 7:41:24 PM HARMONY wrote: [Quoted Text] > I HAVE A EMACHINES WT WINDOWS XP. I WAS HAVING ISSUES WT ONE OF MY SEETINGS > WHICH WAS MINOR BUT ANNOYING. TECHNICAL SUPPORT (VIA CHAT) AT EMACHINES TOLD > ME TO RUN MS CONFIG AND UNDER STARTUP UNCHECK ALL THE BOXES (WHICH I DID). > 24-48HRS PASS AND NOW WHEN LOGGING INTO MY COMPUTER I GET NOTHING BUT A GRAY > OR BLACK SCREEN. > I HAVE NEVER HAD ANY PROBLEM WT MY COMPUTER WHATSOEVER. NO VIRUSES ETC ETC. > I THOUGHT THAT MY MONITER MIGHT BE BROKEN BUT ITS PROB NOT SINCE I CAN SEE > THE EMACHINE LOGO WHEN IT STARTS UP AND CAN ALSO SEE THE NEXT PAGE WT ALL > WHITE LETTERS AND NUMBERS BUT I JUST KEEP GOING TO BLACK SCREEN. > IF ANYONE CAN HELP ME I WOULD REALLY APPRECIATE IT! > I REALLY DONT HAVE THE MONEY TO BRING IT IN R TO BUY A NEW COMPUTER > THANKS > HARMONY Ow, my eyes hurt from looking at all-caps. Ow, my ears hurt from your screaming. All-caps = screaming. Repost in mixed case when you decide not to scream at those from whom you want help.

Re: RAN MS CONFIG NOW COMPUTER IS A BLACK SCREEN ONLY "Shenan Stanley" <newshelper[ at ]gmail.com> 12/11/2008 8:45:45 PM HARMONY wrote: [Quoted Text] > I HAVE A EMACHINES WT WINDOWS XP. I WAS HAVING ISSUES WT ONE OF MY > SEETINGS WHICH WAS MINOR BUT ANNOYING. TECHNICAL SUPPORT (VIA CHAT) > AT EMACHINES TOLD ME TO RUN MS CONFIG AND UNDER STARTUP UNCHECK ALL > THE BOXES (WHICH I DID). 24-48HRS PASS AND NOW WHEN LOGGING INTO MY > COMPUTER I GET NOTHING BUT A GRAY OR BLACK SCREEN. > I HAVE NEVER HAD ANY PROBLEM WT MY COMPUTER WHATSOEVER. NO VIRUSES > ETC ETC. I THOUGHT THAT MY MONITER MIGHT BE BROKEN BUT ITS PROB NOT > SINCE I CAN SEE THE EMACHINE LOGO WHEN IT STARTS UP AND CAN ALSO > SEE THE NEXT PAGE WT ALL WHITE LETTERS AND NUMBERS BUT I JUST KEEP > GOING TO BLACK SCREEN. > IF ANYONE CAN HELP ME I WOULD REALLY APPRECIATE IT! > I REALLY DONT HAVE THE MONEY TO BRING IT IN R TO BUY A NEW COMPUTER SAFE MODE... *cough cough hack* Sorry. I meant "Boot into Safe Mode". ( Also turn off Caps Lock. ;-) ) -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html

Re: RAN MS CONFIG NOW COMPUTER IS A BLACK SCREEN ONLY "Xandros" <arron.neus*remove*[ at ]gmail.com> 12/12/2008 4:04:23 AM Start the computer and as soon as it starts begin tapping the F8 key. Hopefully you will get to the Boot menu which has several options. One of those will be Last Known Good Configuration. You will have to use your arrow keys to highlight it and then press the Enter key to accept. Hopefully this will get you back to a working system. If not do the same process but select Safe Mode and see if you can boot to the Safe Mode Desktop. It may show a washed out color and have other visual limitations but you should be able to get back to msconfig at which time you can go to Start->Help and Support->Pick a task and select System Restore. Use the wizard to revert back to a time prior to the problem occurring. That might get you running again. Following that post the exact problems you consulted emachine to have resolved and perhaps we can help you with those. -- Xandros "HARMONY" <HARMONY[ at ]discussions.microsoft.com> wrote in message news:91CFED3C-E4C9-442A-B65C-F6117AE3CC9D[ at ]microsoft.com... [Quoted Text] >I HAVE A EMACHINES WT WINDOWS XP. I WAS HAVING ISSUES WT ONE OF MY SEETINGS > WHICH WAS MINOR BUT ANNOYING. TECHNICAL SUPPORT (VIA CHAT) AT EMACHINES > TOLD > ME TO RUN MS CONFIG AND UNDER STARTUP UNCHECK ALL THE BOXES (WHICH I DID). > 24-48HRS PASS AND NOW WHEN LOGGING INTO MY COMPUTER I GET NOTHING BUT A > GRAY > OR BLACK SCREEN. > I HAVE NEVER HAD ANY PROBLEM WT MY COMPUTER WHATSOEVER. NO VIRUSES ETC > ETC. > I THOUGHT THAT MY MONITER MIGHT BE BROKEN BUT ITS PROB NOT SINCE I CAN SEE > THE EMACHINE LOGO WHEN IT STARTS UP AND CAN ALSO SEE THE NEXT PAGE WT ALL > WHITE LETTERS AND NUMBERS BUT I JUST KEEP GOING TO BLACK SCREEN. > IF ANYONE CAN HELP ME I WOULD REALLY APPRECIATE IT! > I REALLY DONT HAVE THE MONEY TO BRING IT IN R TO BUY A NEW COMPUTER > THANKS > HARMONY

Re: RAN MS CONFIG NOW COMPUTER IS A BLACK SCREEN ONLY HARMONY 12/12/2008 5:00:05 PM Thank You so so much! I did attempt to start in safe mode last night (several times) but was unable to find where i would do that. I will try to do this tonight with my fingers crossed! Also, I want to thank all of you that replied to my S.O.S.! I did not mean to type in all caps i think i was just in panic mode = ) All of you may not realize that the lil bit of information that you shared (that was probably effortless for each of you) can actually mean the world to someone like me, who is a single parent/homeowner who is trying to make xmas special for her child and dosnt have a couple hundred dollars to fix the computer or buy a new one.... Thank You all for all that you do!!!!!! Harmony "Xandros" wrote: [Quoted Text] > Start the computer and as soon as it starts begin tapping the F8 key. > Hopefully you will get to the Boot menu which has several options. One of > those will be Last Known Good Configuration. You will have to use your arrow > keys to highlight it and then press the Enter key to accept. Hopefully this > will get you back to a working system. If not do the same process but select > Safe Mode and see if you can boot to the Safe Mode Desktop. It may show a > washed out color and have other visual limitations but you should be able to > get back to msconfig at which time you can go to Start->Help and > Support->Pick a task and select System Restore. Use the wizard to revert > back to a time prior to the problem occurring. That might get you running > again. Following that post the exact problems you consulted emachine to have > resolved and perhaps we can help you with those. > > -- > > Xandros > > > "HARMONY" <HARMONY[ at ]discussions.microsoft.com> wrote in message > news:91CFED3C-E4C9-442A-B65C-F6117AE3CC9D[ at ]microsoft.com... > >I HAVE A EMACHINES WT WINDOWS XP. I WAS HAVING ISSUES WT ONE OF MY SEETINGS > > WHICH WAS MINOR BUT ANNOYING. TECHNICAL SUPPORT (VIA CHAT) AT EMACHINES > > TOLD > > ME TO RUN MS CONFIG AND UNDER STARTUP UNCHECK ALL THE BOXES (WHICH I DID). > > 24-48HRS PASS AND NOW WHEN LOGGING INTO MY COMPUTER I GET NOTHING BUT A > > GRAY > > OR BLACK SCREEN. > > I HAVE NEVER HAD ANY PROBLEM WT MY COMPUTER WHATSOEVER. NO VIRUSES ETC > > ETC. > > I THOUGHT THAT MY MONITER MIGHT BE BROKEN BUT ITS PROB NOT SINCE I CAN SEE > > THE EMACHINE LOGO WHEN IT STARTS UP AND CAN ALSO SEE THE NEXT PAGE WT ALL > > WHITE LETTERS AND NUMBERS BUT I JUST KEEP GOING TO BLACK SCREEN. > > IF ANYONE CAN HELP ME I WOULD REALLY APPRECIATE IT! > > I REALLY DONT HAVE THE MONEY TO BRING IT IN R TO BUY A NEW COMPUTER > > THANKS > > HARMONY > > >

Re: RAN MS CONFIG NOW COMPUTER IS A BLACK SCREEN ONLY jamal <mohamedsafiq[ at ]gmail.com> 12/13/2008 10:56:45 AM On 11 Dec, 23:31, HARMONY <HARM...[ at ]discussions.microsoft.com> wrote: [Quoted Text] > I HAVE A EMACHINES WT WINDOWS XP. I WAS HAVING ISSUES WT ONE OF MY SEETINGS > WHICH WAS MINOR BUT ANNOYING. TECHNICAL SUPPORT (VIA CHAT) AT EMACHINES TOLD > ME TO RUN MS CONFIG AND UNDER STARTUP UNCHECK ALL THE BOXES (WHICH I DID). > 24-48HRS PASS AND NOW WHEN LOGGING INTO MY COMPUTER I GET NOTHING BUT A GRAY > OR BLACK SCREEN. > I HAVE NEVER HAD ANY PROBLEM WT MY COMPUTER WHATSOEVER. NO VIRUSES ETC ETC. > I THOUGHT THAT MY MONITER MIGHT BE BROKEN BUT ITS PROB NOT SINCE I CAN SEE > THE EMACHINE LOGO WHEN IT STARTS UP AND CAN ALSO SEE THE NEXT PAGE WT ALL > WHITE LETTERS AND NUMBERS BUT I JUST KEEP GOING TO BLACK SCREEN. > IF ANYONE CAN HELP ME I WOULD REALLY APPRECIATE IT! > I REALLY DONT HAVE THE MONEY TO BRING IT IN R TO BUY A NEW COMPUTER > THANKS > HARMONY hai iam safiq from http://xperrorsolutions.blogspot.com I think you are frustrated by your computer don't worry Just get a xp cd from your freind or from whatsoever boot from xp cd steps 1.put xp cd and press restart means power button 2.boot from cd menu appears press any key if u dont find just restart and press del or f2 or f1 key to enter bios settings and change the priority to cdrom first and then harddisk and restart and do step1 3.after first menu enter xp setup and press R repair xp 4.wait some minutes you will get the xp back bye bye post ur question at http://debugging.zoomshare.com/6.shtml

Re: RAN MS CONFIG NOW COMPUTER IS A BLACK SCREEN ONLY HARMONY 12/13/2008 11:24:03 PM Ok so... i forgot my screen print at work for what i was supposed to do to my comp when i got home, but luckily i work saturdays so ill try again tonight = ) F8 was not an option for me, it did nothing. I do however have 2 options F2 and F10 one was BIOS settings and the other is boot option. When going into both i saw nothing that said Safe Boot or Last known good config??? Under Boot Options it just asked how i want to boot (hard disk cd etc) I did try hard disk and saved but after nothing changed??? Now im wondering if im just completly lost as to what sounds like very clear and simple instructions or is my comp just completely dead. ***sniffles*** Ill keep trying though = ) "Xandros" wrote: [Quoted Text] > Start the computer and as soon as it starts begin tapping the F8 key. > Hopefully you will get to the Boot menu which has several options. One of > those will be Last Known Good Configuration. You will have to use your arrow > keys to highlight it and then press the Enter key to accept. Hopefully this > will get you back to a working system. If not do the same process but select > Safe Mode and see if you can boot to the Safe Mode Desktop. It may show a > washed out color and have other visual limitations but you should be able to > get back to msconfig at which time you can go to Start->Help and > Support->Pick a task and select System Restore. Use the wizard to revert > back to a time prior to the problem occurring. That might get you running > again. Following that post the exact problems you consulted emachine to have > resolved and perhaps we can help you with those. > > -- > > Xandros > > > "HARMONY" <HARMONY[ at ]discussions.microsoft.com> wrote in message > news:91CFED3C-E4C9-442A-B65C-F6117AE3CC9D[ at ]microsoft.com... > >I HAVE A EMACHINES WT WINDOWS XP. I WAS HAVING ISSUES WT ONE OF MY SEETINGS > > WHICH WAS MINOR BUT ANNOYING. TECHNICAL SUPPORT (VIA CHAT) AT EMACHINES > > TOLD > > ME TO RUN MS CONFIG AND UNDER STARTUP UNCHECK ALL THE BOXES (WHICH I DID). > > 24-48HRS PASS AND NOW WHEN LOGGING INTO MY COMPUTER I GET NOTHING BUT A > > GRAY > > OR BLACK SCREEN. > > I HAVE NEVER HAD ANY PROBLEM WT MY COMPUTER WHATSOEVER. NO VIRUSES ETC > > ETC. > > I THOUGHT THAT MY MONITER MIGHT BE BROKEN BUT ITS PROB NOT SINCE I CAN SEE > > THE EMACHINE LOGO WHEN IT STARTS UP AND CAN ALSO SEE THE NEXT PAGE WT ALL > > WHITE LETTERS AND NUMBERS BUT I JUST KEEP GOING TO BLACK SCREEN. > > IF ANYONE CAN HELP ME I WOULD REALLY APPRECIATE IT! > > I REALLY DONT HAVE THE MONEY TO BRING IT IN R TO BUY A NEW COMPUTER > > THANKS > > HARMONY > > >

Re: RAN MS CONFIG NOW COMPUTER IS A BLACK SCREEN ONLY HARMONY 12/13/2008 11:30:09 PM Thank You Jamal! I will try this if i can get ahold of a XP disk from someone... The gentlemen i spoke to at the geek sqaud at Best Buy told me not to bother buying a recovery disk because it wont work if i cant see my desktop??? Maybe he just wants me to bring it in or to buy another computer hmmm "jamal" wrote: [Quoted Text] > On 11 Dec, 23:31, HARMONY <HARM...[ at ]discussions.microsoft.com> wrote: > > I HAVE A EMACHINES WT WINDOWS XP. I WAS HAVING ISSUES WT ONE OF MY SEETINGS > > WHICH WAS MINOR BUT ANNOYING. TECHNICAL SUPPORT (VIA CHAT) AT EMACHINES TOLD > > ME TO RUN MS CONFIG AND UNDER STARTUP UNCHECK ALL THE BOXES (WHICH I DID). > > 24-48HRS PASS AND NOW WHEN LOGGING INTO MY COMPUTER I GET NOTHING BUT A GRAY > > OR BLACK SCREEN. > > I HAVE NEVER HAD ANY PROBLEM WT MY COMPUTER WHATSOEVER. NO VIRUSES ETC ETC. > > I THOUGHT THAT MY MONITER MIGHT BE BROKEN BUT ITS PROB NOT SINCE I CAN SEE > > THE EMACHINE LOGO WHEN IT STARTS UP AND CAN ALSO SEE THE NEXT PAGE WT ALL > > WHITE LETTERS AND NUMBERS BUT I JUST KEEP GOING TO BLACK SCREEN. > > IF ANYONE CAN HELP ME I WOULD REALLY APPRECIATE IT! > > I REALLY DONT HAVE THE MONEY TO BRING IT IN R TO BUY A NEW COMPUTER > > THANKS > > HARMONY > > hai iam safiq from http://xperrorsolutions.blogspot.com > I think you are frustrated by your computer don't worry > Just get a xp cd from your freind or from whatsoever > boot from xp cd > steps > 1.put xp cd and press restart means power button > 2.boot from cd menu appears press any key > if u dont find just restart and press del or f2 or f1 key to enter > bios settings and > change the priority to cdrom first and then harddisk and restart and > do step1 > 3.after first menu enter xp setup > and press R repair xp > 4.wait some minutes you will get the xp back > bye bye > post ur question at > http://debugging.zoomshare.com/6.shtml >

Re: RAN MS CONFIG NOW COMPUTER IS A BLACK SCREEN ONLY "Daave" <dcwashNOSPAM[ at ]myrealboxXYZ.invalid> 12/14/2008 6:14:34 AM "HARMONY" <HARMONY[ at ]discussions.microsoft.com> wrote in message news:348C3B84-885E-4A7B-939F-7CCAB6028CFC[ at ]microsoft.com... [Quoted Text] > Ok so... i forgot my screen print at work for what i was supposed to > do to my > comp when i got home, but luckily i work saturdays so ill try again > tonight = > ) > F8 was not an option for me, it did nothing. I do however have 2 > options F2 > and F10 one was BIOS settings and the other is boot option. F8 can be funny sometimes. I'd try it again. The time to press F8 is *immediately* after the opportunity to press F2 or F10. And it won't hurt to repeatedly press F8 (several times per second, for as long as it takes -- perhaps five to ten seconds) *immediately* after you boot up until you hopefully get a menu that looks like this: http://www.microsoft.com/library/media/1033/windowsxp/images/using/setup/support/68224pick-last-known-good.gif If you see this menu, you're in good shape. Although you could select Safe Mode and get into msconfig once more and undo the changes you made, you might also have success with choosing Last Known Good Configuration (that's what I would try first). So don't give up on F8 just yet! Let us know if you can get to that menu. For future reference, you skipped a very important step when you were following the eMachines' tech person's (poorly conveyed) instructions. If you ever want to perform a clean boot for troubleshooting, print out the instructions on this page: http://support.microsoft.com/kb/310353 Note that in Step 2, there is an important step between points 5 and 7: "6. Click to select the *Hide All Microsoft Services* check box." That one makes all the difference. :-) Bottom line is that you do *not* want to disable any Microsoft services. All the non-Microsoft services, yes, but not *every* single service there is!

Re: RAN MS CONFIG NOW COMPUTER IS A BLACK SCREEN ONLY "Mike Hall - MVP" <mikehall[ at ]remove_mvps.com> 12/14/2008 2:34:19 PM "HARMONY" <HARMONY[ at ]discussions.microsoft.com> wrote in message news:348C3B84-885E-4A7B-939F-7CCAB6028CFC[ at ]microsoft.com... [Quoted Text] > Ok so... i forgot my screen print at work for what i was supposed to do to > my > comp when i got home, but luckily i work saturdays so ill try again > tonight = > ) > F8 was not an option for me, it did nothing. I do however have 2 options > F2 > and F10 one was BIOS settings and the other is boot option. When going > into > both i saw nothing that said Safe Boot or Last known good config??? Under > Boot Options it just asked how i want to boot (hard disk cd etc) I did try > hard disk and saved but after nothing changed??? Now im wondering if im > just > completly lost as to what sounds like very clear and simple instructions > or > is my comp just completely dead. > ***sniffles*** Ill keep trying though = ) > > "Xandros" wrote: > >> Start the computer and as soon as it starts begin tapping the F8 key. >> Hopefully you will get to the Boot menu which has several options. One of >> those will be Last Known Good Configuration. You will have to use your >> arrow >> keys to highlight it and then press the Enter key to accept. Hopefully >> this >> will get you back to a working system. If not do the same process but >> select >> Safe Mode and see if you can boot to the Safe Mode Desktop. It may show a >> washed out color and have other visual limitations but you should be able >> to >> get back to msconfig at which time you can go to Start->Help and >> Support->Pick a task and select System Restore. Use the wizard to revert >> back to a time prior to the problem occurring. That might get you running >> again. Following that post the exact problems you consulted emachine to >> have >> resolved and perhaps we can help you with those. >> >> -- >> >> Xandros >> >> >> "HARMONY" <HARMONY[ at ]discussions.microsoft.com> wrote in message >> news:91CFED3C-E4C9-442A-B65C-F6117AE3CC9D[ at ]microsoft.com... >> >I HAVE A EMACHINES WT WINDOWS XP. I WAS HAVING ISSUES WT ONE OF MY >> >SEETINGS >> > WHICH WAS MINOR BUT ANNOYING. TECHNICAL SUPPORT (VIA CHAT) AT EMACHINES >> > TOLD >> > ME TO RUN MS CONFIG AND UNDER STARTUP UNCHECK ALL THE BOXES (WHICH I >> > DID). >> > 24-48HRS PASS AND NOW WHEN LOGGING INTO MY COMPUTER I GET NOTHING BUT A >> > GRAY >> > OR BLACK SCREEN. >> > I HAVE NEVER HAD ANY PROBLEM WT MY COMPUTER WHATSOEVER. NO VIRUSES ETC >> > ETC. >> > I THOUGHT THAT MY MONITER MIGHT BE BROKEN BUT ITS PROB NOT SINCE I CAN >> > SEE >> > THE EMACHINE LOGO WHEN IT STARTS UP AND CAN ALSO SEE THE NEXT PAGE WT >> > ALL >> > WHITE LETTERS AND NUMBERS BUT I JUST KEEP GOING TO BLACK SCREEN. >> > IF ANYONE CAN HELP ME I WOULD REALLY APPRECIATE IT! >> > I REALLY DONT HAVE THE MONEY TO BRING IT IN R TO BUY A NEW COMPUTER >> > THANKS >> > HARMONY >> >> >> F2 and F10 are BIOS functions. F8 is a Windows function, which is why is does not show up on the initialization screen. To enable F8 into safe mode, one has to find the time to start tapping F8 and the frequency that it has to be tapped by trial and error. F8 is a casualty of computers flashing through initialization so fast that one can't tell when to start tapping F8.. You will get the hang of it eventually.. :-) -- Mike Hall - MVP How to construct a good post.. http://dts-l.com/goodpost.htm How to use the Microsoft Product Support Newsgroups.. http://support.microsoft.com/default.aspx?pr=newswhelp&style=toc Mike's Window - My Blog.. http://msmvps.com/blogs/mikehall/default.aspx

Re: RAN MS CONFIG NOW COMPUTER IS A BLACK SCREEN ONLY "Xandros" <arron.neus*remove*[ at ]gmail.com> 12/16/2008 4:19:58 AM Press F10 to get boot options. Then select the option to boot the hard drive and press the Enter key and then IMMEDIATELY after pressing the Enter key start tapping F8. That should do it. -- Xandros "HARMONY" <HARMONY[ at ]discussions.microsoft.com> wrote in message news:348C3B84-885E-4A7B-939F-7CCAB6028CFC[ at ]microsoft.com... [Quoted Text] > Ok so... i forgot my screen print at work for what i was supposed to do to > my > comp when i got home, but luckily i work saturdays so ill try again > tonight = > ) > F8 was not an option for me, it did nothing. I do however have 2 options > F2 > and F10 one was BIOS settings and the other is boot option. When going > into > both i saw nothing that said Safe Boot or Last known good config??? Under > Boot Options it just asked how i want to boot (hard disk cd etc) I did try > hard disk and saved but after nothing changed??? Now im wondering if im > just > completly lost as to what sounds like very clear and simple instructions > or > is my comp just completely dead. > ***sniffles*** Ill keep trying though = ) > > "Xandros" wrote: > >> Start the computer and as soon as it starts begin tapping the F8 key. >> Hopefully you will get to the Boot menu which has several options. One of >> those will be Last Known Good Configuration. You will have to use your >> arrow >> keys to highlight it and then press the Enter key to accept. Hopefully >> this >> will get you back to a working system. If not do the same process but >> select >> Safe Mode and see if you can boot to the Safe Mode Desktop. It may show a >> washed out color and have other visual limitations but you should be able >> to >> get back to msconfig at which time you can go to Start->Help and >> Support->Pick a task and select System Restore. Use the wizard to revert >> back to a time prior to the problem occurring. That might get you running >> again. Following that post the exact problems you consulted emachine to >> have >> resolved and perhaps we can help you with those. >> >> -- >> >> Xandros >> >> >> "HARMONY" <HARMONY[ at ]discussions.microsoft.com> wrote in message >> news:91CFED3C-E4C9-442A-B65C-F6117AE3CC9D[ at ]microsoft.com... >> >I HAVE A EMACHINES WT WINDOWS XP. I WAS HAVING ISSUES WT ONE OF MY >> >SEETINGS >> > WHICH WAS MINOR BUT ANNOYING. TECHNICAL SUPPORT (VIA CHAT) AT EMACHINES >> > TOLD >> > ME TO RUN MS CONFIG AND UNDER STARTUP UNCHECK ALL THE BOXES (WHICH I >> > DID). >> > 24-48HRS PASS AND NOW WHEN LOGGING INTO MY COMPUTER I GET NOTHING BUT A >> > GRAY >> > OR BLACK SCREEN. >> > I HAVE NEVER HAD ANY PROBLEM WT MY COMPUTER WHATSOEVER. NO VIRUSES ETC >> > ETC. >> > I THOUGHT THAT MY MONITER MIGHT BE BROKEN BUT ITS PROB NOT SINCE I CAN >> > SEE >> > THE EMACHINE LOGO WHEN IT STARTS UP AND CAN ALSO SEE THE NEXT PAGE WT >> > ALL >> > WHITE LETTERS AND NUMBERS BUT I JUST KEEP GOING TO BLACK SCREEN. >> > IF ANYONE CAN HELP ME I WOULD REALLY APPRECIATE IT! >> > I REALLY DONT HAVE THE MONEY TO BRING IT IN R TO BUY A NEW COMPUTER >> > THANKS >> > HARMONY >> >> >>