Cannot burn CDs or DVDs FTRufus 11/8/2008 7:56:04 AM I am using a Dell XPS 710 running Vista Home. I can drop and drag fine to flash memory and to an external USB back up drive. However, I cannot drop & drag to either the CD RW drive or the DVD RW drive. I also have tried to use Roxio 9 to burn DVDs and CDs and it says insert a blank disc. It does not matter if I use CD or DVD-R or RW. However, I did manage to get Media player to write an audio CD I also spent an hour and 1/2 with a Dell Tech uninstalling the drives and nothing helped. Dell now suggests I restore the system to the original factory condition and lose all my files and programs. I do no think this function ever worked,so I am reluctant to go back to the original condition. Any ideas on how I can get the cd and DVD burn function to work?

Re: Cannot burn CDs or DVDs "Curious" <mailmenot[ at ]nomail.com> 11/8/2008 3:06:55 PM Have you tried not inserting a blank disk till after Roxio asks for it instead of inserting one ahead of time? "FTRufus" <FTRufus[ at ]discussions.microsoft.com> wrote in message news:3ECCB84B-63F3-455B-A2A7-0EDE1F3B9D88[ at ]microsoft.com... [Quoted Text] >I am using a Dell XPS 710 running Vista Home. I can drop and drag fine to > flash memory and to an external USB back up drive. However, I cannot drop > & > drag to either the CD RW drive or the DVD RW drive. I also have tried to > use > Roxio 9 to burn DVDs and CDs and it says insert a blank disc. It does not > matter if I use CD or DVD-R or RW. However, I did manage to get Media > player > to write an audio CD > > I also spent an hour and 1/2 with a Dell Tech uninstalling the drives and > nothing helped. Dell now suggests I restore the system to the original > factory condition and lose all my files and programs. I do no think this > function ever worked,so I am reluctant to go back to the original > condition. > > Any ideas on how I can get the cd and DVD burn function to work? > >