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Group:  English: Windows XP » microsoft.public.windowsxp.basics
Thread: help file and msconfig missing

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help file and msconfig missing
"Brian n Garland" <brianngarland[ at ]hotmail.com> 12/11/2008 6:11:11 PM
After updating last month I am missing Help & Suppport in my Start window
and msconfig.exe when I try to find it in Run. I updated SP3 and security
updates on 11/22 and just recently found this problem when I tried to create
a restore point. I found Restore in Accessories > System Tools but am unable
to find msconfig.exe that will run.

Any thoughts or ideas.

Thanks,

Brian


Re: help file and msconfig missing
"Rich Barry" <rbarry[ at ]socal.rr.com> 12/11/2008 9:33:39 PM
Try rt clicking the Start Button and select
Properties>Customize>Advanced. Check the Help and Support box. Click Apply
Ok.
For msconfig go to C:\Windows\PCHealth\HelpCtr\Binaries. Rt click
on msconfig.exe and select Send to desktop as shortcut.


"Brian n Garland" <brianngarland[ at ]hotmail.com> wrote in message
news:uwDgXv7WJHA.1184[ at ]TK2MSFTNGP05.phx.gbl...
[Quoted Text]
> After updating last month I am missing Help & Suppport in my Start window
> and msconfig.exe when I try to find it in Run. I updated SP3 and security
> updates on 11/22 and just recently found this problem when I tried to
> create a restore point. I found Restore in Accessories > System Tools but
> am unable to find msconfig.exe that will run.
>
> Any thoughts or ideas.
>
> Thanks,
>
> Brian
>


Re: help file and msconfig missing
"Brian n Garland" <brianngarland[ at ]hotmail.com> 12/12/2008 6:10:46 PM
Rich,

Thanks, 1 worked and 1did not. msconfir is on the desktop and Help and
Support is still missing.

I have viewed other solutions and so far none have worked. I will keep
researching as this appears to be a not so common problem.

Brian


"Rich Barry" <rbarry[ at ]socal.rr.com> wrote in message
news:O1pkig9WJHA.5400[ at ]TK2MSFTNGP04.phx.gbl...
[Quoted Text]
> Try rt clicking the Start Button and select
> Properties>Customize>Advanced. Check the Help and Support box. Click
> Apply Ok.
> For msconfig go to C:\Windows\PCHealth\HelpCtr\Binaries. Rt
> click on msconfig.exe and select Send to desktop as shortcut.
>
>
> "Brian n Garland" <brianngarland[ at ]hotmail.com> wrote in message
> news:uwDgXv7WJHA.1184[ at ]TK2MSFTNGP05.phx.gbl...
>> After updating last month I am missing Help & Suppport in my Start window
>> and msconfig.exe when I try to find it in Run. I updated SP3 and security
>> updates on 11/22 and just recently found this problem when I tried to
>> create a restore point. I found Restore in Accessories > System Tools but
>> am unable to find msconfig.exe that will run.
>>
>> Any thoughts or ideas.
>>
>> Thanks,
>>
>> Brian
>>
>
>


Re: help file and msconfig missing
"Rich Barry" <rbarry[ at ]socal.rr.com> 12/12/2008 10:00:53 PM
Brian, did you check for Virus and Malware? If no, use Spybot Search
and Destroy and Adaware. Both are Free.
"Brian n Garland" <brianngarland[ at ]hotmail.com> wrote in message
news:uwDgXv7WJHA.1184[ at ]TK2MSFTNGP05.phx.gbl...
[Quoted Text]
> After updating last month I am missing Help & Suppport in my Start window
> and msconfig.exe when I try to find it in Run. I updated SP3 and security
> updates on 11/22 and just recently found this problem when I tried to
> create a restore point. I found Restore in Accessories > System Tools but
> am unable to find msconfig.exe that will run.
>
> Any thoughts or ideas.
>
> Thanks,
>
> Brian
>


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