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Group:  English: Windows XP » microsoft.public.windowsxp.help_and_support
Thread: No internet after removing Antivirus 2009

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No internet after removing Antivirus 2009
Wim 12/30/2008 8:55:01 AM
I work with Windows Xp Media Center Edition.
Yesterday I removed Antivirus 2009 with Malwarebytes.
Since then I cannot connect with the internet.
The system is very slow (I think it is constant trying to connect to the
internet).

another problem is that I can use 1 of 4 XP-accounts.

Sorry for my poor english.
Who can help me?

RE: No internet after removing Antivirus 2009
nass 12/30/2008 9:37:01 AM


"Wim" wrote:

[Quoted Text]
> I work with Windows Xp Media Center Edition.
> Yesterday I removed Antivirus 2009 with Malwarebytes.
> Since then I cannot connect with the internet.
> The system is very slow (I think it is constant trying to connect to the
> internet).
>
> another problem is that I can use 1 of 4 XP-accounts.
>
> Sorry for my poor english.
> Who can help me?


To be able to connect rry this:
Open a run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your machine and see if you can connect.

Run a thorough scan by doing the following steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
Download and Update SuperAntispyware and run a complete scan - Free
http://www.superantispyware.com/superantispywarefreevspro.html
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Comodo BOClean : Anti-Malware Version 4.27
http://www.comodo.com/boclean/boclean.html

If you wish to send me your Hijackthis log I will be happy to help you
further or send to one of many forums on the internet!
Download Hijackthis and send me the log.
(http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php)
my address is : to_you_ross(at remove this and repalce with the
obvious)yahoo.co.uk ( _ is underscore)

Run disk clean up on your Drive.
You can download this tool o run clean up:
http://www.ccleaner.com/download/builds/downloading-slim
Run Disk Clean Up on your Drive.
HTH,
nass
---
http://www.nasstec.co.uk

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