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Group:  English: Live Products and Services » microsoft.public.windows.live.onecare.update
Thread: Problems with recent update

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Problems with recent update
"PapaKel" <russkeller[ at ]yahoo.com> 10/20/2008 4:39:41 AM
Hello, it's been said in other windows News Groups that the recent
update to Live Onecare is responsible for a multitude of problems
with folks sending email with Windows Live mail.

Can anyone verify this and perhaps give explanation and fix for this
problem?

Russ

--





Re: Problems with recent update
"PapaKel" <russkeller[ at ]yahoo.com> 10/20/2008 3:59:48 PM
There is a great deal of discussion, I say a great deal, it seems to have
lessoned a bit, on the subject in Microsoft.public.windows.vista.mail as to
the cause lately (the last 3 weeks) about sudden change in Vista's, Windows
mail, where after an update to Onecare Windows Mail would not send email. I
am experiencing this dilemma now. In fact, this is the second time it has
occurred for me. It's been suggested it is the fault of Onecare. See error
message:

"Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'w', Account: 'At&t mail server', Server:
'SMTP.att.yahoo.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Error
Number: 0x800CCC0F"

I don't have the ability to copy one News group to another. That may not
even be legal, I don't know. Please find all the particulars under

Microsoft.public.windows.vista.mail

Look for threads started by me or others with regard to, being able to
receive by not send email. There are several different threads on the
subject going back 2-3 weeks.

Thank you for your interest,

Russ

"PapaKel" <russkeller[ at ]yahoo.com> wrote in message
news:OyZ1o3mMJHA.6044[ at ]TK2MSFTNGP02.phx.gbl...
[Quoted Text]
> Hello, it's been said in other windows News Groups that the recent
> update to Live Onecare is responsible for a multitude of problems
> with folks sending email with Windows Live mail.
> Can anyone verify this and perhaps give explanation and fix for this
> problem?
>
> Russ
>
> --
>
>
>
>
>

Re: Problems with recent update
"PapaKel" <russkeller[ at ]yahoo.com> 10/21/2008 1:50:57 AM
http://get.live.com was one of the first things we tried. I've spent the
bigger part of today finding a great deal of information on this subject
and from the many threads that I have read from varying different
places, it seems to be pointing in the direction of At&t/Yahoo as
being at fault here. So far, their not owning up to it that I can find.
I am fortunate to have access to two ISP's At&t/Yahoo, where the
trouble seems to be and Earthlink.net. I have no problems with the
same mail browser with Earthlink and worlds of trouble with At&t.

I pretty much run the gauntlet on what I have the ability to do. I may
have to leave this issue up to others and just bide my time until At&t
decide to own up to the problem being theirs.

Thanks Steve, I very much appreciate your taking the time to get
involved. It's a haunting problem to say the least. Shame on the
big boys for not finding and resolving this issue.

I did resolve one thing through this issue, I think I may enjoy using
OneCare this next year. I've got my fingers crossed anyway.

Russ


"PapaKel" <russkeller[ at ]yahoo.com> wrote in message
news:OyZ1o3mMJHA.6044[ at ]TK2MSFTNGP02.phx.gbl...
[Quoted Text]
> Hello, it's been said in other windows News Groups that the recent
> update to Live Onecare is responsible for a multitude of problems
> with folks sending email with Windows Live mail.
> Can anyone verify this and perhaps give explanation and fix for this
> problem?
>
> Russ
>
> --
>
>
>
>
>

Re: Problems with recent update
"PapaKel" <russkeller[ at ]yahoo.com> 10/21/2008 9:31:13 PM
Hey Steve, problem solved! It occurred to me that many of the folks
complaining about this problem, at one time or the other, had used
Norton and/or McAfee and were complaining also about how much
crap the uninstaller left on their machines. I decided to take a look
in the registry. Sure enough, there was a great deal of Norton/Symantec
leftovers. I spent the better part of an hour cleaning up. Some of it
I did not recognize, but in a risky move I cleaned out anything I
thought related to my trial of Norton Anti-Virus. Well, I bet you
guessed it.

Problem solved. I don't know, what specifically of the
crap I removed, fixed the problem, but it was Norton related.

Interesting problem, interesting resolution, new friend.

Thanks Steve



"PapaKel" <russkeller[ at ]yahoo.com> wrote in message
news:OyZ1o3mMJHA.6044[ at ]TK2MSFTNGP02.phx.gbl...
[Quoted Text]
> Hello, it's been said in other windows News Groups that the recent
> update to Live Onecare is responsible for a multitude of problems
> with folks sending email with Windows Live mail.
> Can anyone verify this and perhaps give explanation and fix for this
> problem?
>
> Russ
>
> --
>
>
>
>
>

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