Major Issue Regarding Windows Live Messenger build 14.0.8050.1202! iceman10 12/21/2008 3:04:01 AM I've recently downloaded the latest version of Windows Live, and whenever I try to sign into Messenger, this error window appears, declaring: Windows Live Communications Platform has stopped working. I'm wondering, why is this the case? After all, this isn't classified as a BETA version of the software, so how is this happening? Just in case, I run Windows Vista.

Re: Major Issue Regarding Windows Live Messenger build 14.0.8050.1202! "Jonathan Kay [MVP]" <msnewsreplies[ at ]jonathankay.com> 12/21/2008 4:51:31 AM Hi iceman, Out of curiosity, did you use the previous beta as well? Regardless, as a starting point at least, head over to your Windows Live Contacts cache folder and delete it as there's a small possibility that's what's causing the crash. The folder can be found by clicking Start, and typing in: %appdata%\..\local\Microsoft and hitting Enter. Then find the Windows Live Contacts folder and send it to the recycle bin. Alternatively you can just navigate over to \Users\username\AppData\Local\Microsoft and find the folder there. Where username is your Windows username naturally. You'll need to show hidden files to navigate to it however, to do so press the Alt key on the keyboard in any Windows Explorer window to bring up the toolbar, click Tools, then Folder Options, then the View tab, and then choose 'Show hidden files and folders'. -- Jonathan Kay Microsoft MVP - Windows Live Messenger MSN Messenger/Windows Messenger MessengerGeek Blog: http://www.messengergeek.com Messenger Resources: http://messenger.jonathankay.com (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation -- "iceman10" <iceman10[ at ]discussions.microsoft.com> wrote in message news:73BF5324-47AD-4A9C-8C85-9A21C520876E[ at ]microsoft.com... [Quoted Text] > I've recently downloaded the latest version of Windows Live, and whenever I > try to sign into Messenger, this error window appears, declaring: > > Windows Live Communications Platform has stopped working. > > I'm wondering, why is this the case? After all, this isn't classified as a > BETA version of the software, so how is this happening? > > Just in case, I run Windows Vista.

Re: Major Issue Regarding Windows Live Messenger build 14.0.8050.1 iceman10 12/22/2008 2:45:00 PM Hi again, I've tried what you suggested, and no, the problem remains as it was. There must be something that I can do, as I'm sure that I've read other threads regarding this issue, and I'm certain that I'm not alone on this one. Please help. "Jonathan Kay [MVP]" wrote: [Quoted Text] > Hi iceman, > > Out of curiosity, did you use the previous beta as well? Regardless, as a starting point at > least, head over to your Windows Live Contacts cache folder and delete it as there's a small > possibility that's what's causing the crash. > > The folder can be found by clicking Start, and typing in: > %appdata%\..\local\Microsoft > and hitting Enter. Then find the Windows Live Contacts folder and send it to the recycle > bin. > > Alternatively you can just navigate over to \Users\username\AppData\Local\Microsoft and find > the folder there. Where username is your Windows username naturally. You'll need to show > hidden files to navigate to it however, to do so press the Alt key on the keyboard in any > Windows Explorer window to bring up the toolbar, click Tools, then Folder Options, then the > View tab, and then choose 'Show hidden files and folders'. > > -- > Jonathan Kay > Microsoft MVP - Windows Live Messenger > MSN Messenger/Windows Messenger > MessengerGeek Blog: http://www.messengergeek.com > Messenger Resources: http://messenger.jonathankay.com > (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation > -- > > > "iceman10" <iceman10[ at ]discussions.microsoft.com> wrote in message > news:73BF5324-47AD-4A9C-8C85-9A21C520876E[ at ]microsoft.com... > > I've recently downloaded the latest version of Windows Live, and whenever I > > try to sign into Messenger, this error window appears, declaring: > > > > Windows Live Communications Platform has stopped working. > > > > I'm wondering, why is this the case? After all, this isn't classified as a > > BETA version of the software, so how is this happening? > > > > Just in case, I run Windows Vista. > > >

RE: Major Issue Regarding Windows Live Messenger build 14.0.8050.1202! Jake 12/30/2008 10:12:04 AM Hi iceman10, I have exactly the same problem. I am running Windows XP SP3. Everytime I try to login I get the same error. The version of WLM I am using is not a beta version. It is the final version. I have not found a solution to this problem yet! AppName: wlcomm.exe AppVer: 14.0.8050.1202 ModName: ntdll.dll ModVer: 5.1.2600.5512 Offset: 0001b1fa Jake "iceman10" wrote: [Quoted Text] > I've recently downloaded the latest version of Windows Live, and whenever I > try to sign into Messenger, this error window appears, declaring: > > Windows Live Communications Platform has stopped working. > > I'm wondering, why is this the case? After all, this isn't classified as a > BETA version of the software, so how is this happening? > > Just in case, I run Windows Vista.

Re: Major Issue Regarding Windows Live Messenger build 14.0.8050.1 "Jonathan Kay [MVP]" <msnewsreplies[ at ]jonathankay.com> 12/30/2008 8:55:41 PM Hi, Out of curiosity, do you happen to use Windowblinds or a custom theme? Apparently this can cause this problem too. -- Jonathan Kay Microsoft MVP - Windows Live Messenger MSN Messenger/Windows Messenger MessengerGeek Blog: http://www.messengergeek.com Messenger Resources: http://messenger.jonathankay.com (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation -- "iceman10" <iceman10[ at ]discussions.microsoft.com> wrote in message news:CA18F1DD-D2DE-4331-955C-EE4343C3F5EE[ at ]microsoft.com... [Quoted Text] > Hi again, > > I've tried what you suggested, and no, the problem remains as it was. There > must be something that I can do, as I'm sure that I've read other threads > regarding this issue, and I'm certain that I'm not alone on this one. Please > help. > > "Jonathan Kay [MVP]" wrote: > >> Hi iceman, >> >> Out of curiosity, did you use the previous beta as well? Regardless, as a starting point >> at >> least, head over to your Windows Live Contacts cache folder and delete it as there's a >> small >> possibility that's what's causing the crash. >> >> The folder can be found by clicking Start, and typing in: >> %appdata%\..\local\Microsoft >> and hitting Enter. Then find the Windows Live Contacts folder and send it to the recycle >> bin. >> >> Alternatively you can just navigate over to \Users\username\AppData\Local\Microsoft and >> find >> the folder there. Where username is your Windows username naturally. You'll need to >> show >> hidden files to navigate to it however, to do so press the Alt key on the keyboard in any >> Windows Explorer window to bring up the toolbar, click Tools, then Folder Options, then >> the >> View tab, and then choose 'Show hidden files and folders'. >> >> -- >> Jonathan Kay >> Microsoft MVP - Windows Live Messenger >> MSN Messenger/Windows Messenger >> MessengerGeek Blog: http://www.messengergeek.com >> Messenger Resources: http://messenger.jonathankay.com >> (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation >> -- >> >> >> "iceman10" <iceman10[ at ]discussions.microsoft.com> wrote in message >> news:73BF5324-47AD-4A9C-8C85-9A21C520876E[ at ]microsoft.com... >> > I've recently downloaded the latest version of Windows Live, and whenever I >> > try to sign into Messenger, this error window appears, declaring: >> > >> > Windows Live Communications Platform has stopped working. >> > >> > I'm wondering, why is this the case? After all, this isn't classified as a >> > BETA version of the software, so how is this happening? >> > >> > Just in case, I run Windows Vista. >> >> >>