Omission in Help and Support Document on Windows Vista William McIlroy 10/19/2008 12:04:01 AM In the part about configuring a network printer it says, in pertinent part, as follows: "To connect to a network printer After you have installed a network printer, you need to add a connection to the printer for each computer on the network." Actually this is not a complete description of the task at hand. You must configure the printer for EACH USER (those desirous of a connection to the printer) on EACH COMPUTER on the network. Printers are configured in the user profile and, as such, are not shared among the various users that can logon to a particular computer. This is so corporate users can be configured to use the printers that are in their area on their floor. This, of course, trickles down to the Small-Office-Home-Office user. So. What's my question? Why isn't this important point in the Help and Support Document? -- William McIlroy

Re: Omission in Help and Support Document on Windows Vista Bruce Chambers <bchambers[ at ]cable0ne.n3t> 10/19/2008 3:45:03 AM William McIlroy wrote: [Quoted Text] > In the part about configuring a network printer it says, in pertinent part, > as follows: > > "To connect to a network printer > After you have installed a network printer, you need to add a connection to > the printer for each computer on the network." > > Actually this is not a complete description of the task at hand. You must > configure the printer for EACH USER (those desirous of a connection to the > printer) on EACH COMPUTER on the network. Printers are configured in the > user profile and, as such, are not shared among the various users that can > logon to a particular computer. This is so corporate users can be configured > to use the printers that are in their area on their floor. This, of course, > trickles down to the Small-Office-Home-Office user. > > So. What's my question? Why isn't this important point in the Help and > Support Document? I can only surmise that, as it's been this way since WinNT 4.0, perhaps the writers didn't think it needed to be re-iterated again for Vista. Of course, this doesn't help those who are completely new to Windows networking conventions, and so should not have been omitted, as there will always be new people learning the trade, some of whom won't necessarily receive the proper training before turned loose. -- Bruce Chambers Help us help you: http://www.catb.org/~esr/faqs/smart-questions.html http://support.microsoft.com/default.aspx/kb/555375 They that can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety. ~Benjamin Franklin Many people would rather die than think; in fact, most do. ~Bertrand Russell The philosopher has never killed any priests, whereas the priest has killed a great many philosophers. ~ Denis Diderot

Re: Omission in Help and Support Document on Windows Vista William McIlroy 10/19/2008 4:24:01 AM There are people coming along all the time. People new to the field and in their early twenties were not participants when Windows NT 4.0 was introduced. And, anyway, documentation isn't supposed to disintegrate as time passes by. It is supposed be comprehensive. It is supposed to help and support. -- William McIlroy "Bruce Chambers" wrote: [Quoted Text] > William McIlroy wrote: > > In the part about configuring a network printer it says, in pertinent part, > > as follows: > > > > "To connect to a network printer > > After you have installed a network printer, you need to add a connection to > > the printer for each computer on the network." > > > > Actually this is not a complete description of the task at hand. You must > > configure the printer for EACH USER (those desirous of a connection to the > > printer) on EACH COMPUTER on the network. Printers are configured in the > > user profile and, as such, are not shared among the various users that can > > logon to a particular computer. This is so corporate users can be configured > > to use the printers that are in their area on their floor. This, of course, > > trickles down to the Small-Office-Home-Office user. > > > > So. What's my question? Why isn't this important point in the Help and > > Support Document? > > > I can only surmise that, as it's been this way since WinNT 4.0, perhaps > the writers didn't think it needed to be re-iterated again for Vista. > Of course, this doesn't help those who are completely new to Windows > networking conventions, and so should not have been omitted, as there > will always be new people learning the trade, some of whom won't > necessarily receive the proper training before turned loose. > > > -- > > Bruce Chambers > > Help us help you: > http://www.catb.org/~esr/faqs/smart-questions.html > > http://support.microsoft.com/default.aspx/kb/555375 > > They that can give up essential liberty to obtain a little temporary > safety deserve neither liberty nor safety. ~Benjamin Franklin > > Many people would rather die than think; in fact, most do. ~Bertrand Russell > > The philosopher has never killed any priests, whereas the priest has > killed a great many philosophers. > ~ Denis Diderot >

Re: Omission in Help and Support Document on Windows Vista "Richard Urban" <richardurbanREMOVETHIS[ at ]hotmail.com> 10/19/2008 10:56:30 PM Isn't this what Bruce stated? -- Richard Urban Microsoft MVP Windows Desktop Experience "William McIlroy" <WilliamMcIlroy[ at ]discussions.microsoft.com> wrote in message news:1731FAEC-B582-4CCD-B959-3EB4C7861C39[ at ]microsoft.com... [Quoted Text] > There are people coming along all the time. People new to the field and > in > their early twenties were not participants when Windows NT 4.0 was > introduced. And, anyway, documentation isn't supposed to disintegrate as > time passes by. It is supposed be comprehensive. It is supposed to help > and > support. > -- > William McIlroy > > > > "Bruce Chambers" wrote: > >> William McIlroy wrote: >> > In the part about configuring a network printer it says, in pertinent >> > part, >> > as follows: >> > >> > "To connect to a network printer >> > After you have installed a network printer, you need to add a >> > connection to >> > the printer for each computer on the network." >> > >> > Actually this is not a complete description of the task at hand. You >> > must >> > configure the printer for EACH USER (those desirous of a connection to >> > the >> > printer) on EACH COMPUTER on the network. Printers are configured in >> > the >> > user profile and, as such, are not shared among the various users that >> > can >> > logon to a particular computer. This is so corporate users can be >> > configured >> > to use the printers that are in their area on their floor. This, of >> > course, >> > trickles down to the Small-Office-Home-Office user. >> > >> > So. What's my question? Why isn't this important point in the Help >> > and >> > Support Document? >> >> >> I can only surmise that, as it's been this way since WinNT 4.0, perhaps >> the writers didn't think it needed to be re-iterated again for Vista. >> Of course, this doesn't help those who are completely new to Windows >> networking conventions, and so should not have been omitted, as there >> will always be new people learning the trade, some of whom won't >> necessarily receive the proper training before turned loose. >> >> >> -- >> >> Bruce Chambers >> >> Help us help you: >> http://www.catb.org/~esr/faqs/smart-questions.html >> >> http://support.microsoft.com/default.aspx/kb/555375 >> >> They that can give up essential liberty to obtain a little temporary >> safety deserve neither liberty nor safety. ~Benjamin Franklin >> >> Many people would rather die than think; in fact, most do. ~Bertrand >> Russell >> >> The philosopher has never killed any priests, whereas the priest has >> killed a great many philosophers. >> ~ Denis Diderot >>

Re: Omission in Help and Support Document on Windows Vista William McIlroy 10/20/2008 1:12:42 AM Why, yes. Yes, it is. -- William McIlroy "Richard Urban" wrote: [Quoted Text] > Isn't this what Bruce stated? > > -- > > Richard Urban > Microsoft MVP > Windows Desktop Experience > > > "William McIlroy" <WilliamMcIlroy[ at ]discussions.microsoft.com> wrote in > message news:1731FAEC-B582-4CCD-B959-3EB4C7861C39[ at ]microsoft.com... > > There are people coming along all the time. People new to the field and > > in > > their early twenties were not participants when Windows NT 4.0 was > > introduced. And, anyway, documentation isn't supposed to disintegrate as > > time passes by. It is supposed be comprehensive. It is supposed to help > > and > > support. > > -- > > William McIlroy > > > > > > > > "Bruce Chambers" wrote: > > > >> William McIlroy wrote: > >> > In the part about configuring a network printer it says, in pertinent > >> > part, > >> > as follows: > >> > > >> > "To connect to a network printer > >> > After you have installed a network printer, you need to add a > >> > connection to > >> > the printer for each computer on the network." > >> > > >> > Actually this is not a complete description of the task at hand. You > >> > must > >> > configure the printer for EACH USER (those desirous of a connection to > >> > the > >> > printer) on EACH COMPUTER on the network. Printers are configured in > >> > the > >> > user profile and, as such, are not shared among the various users that > >> > can > >> > logon to a particular computer. This is so corporate users can be > >> > configured > >> > to use the printers that are in their area on their floor. This, of > >> > course, > >> > trickles down to the Small-Office-Home-Office user. > >> > > >> > So. What's my question? Why isn't this important point in the Help > >> > and > >> > Support Document? > >> > >> > >> I can only surmise that, as it's been this way since WinNT 4.0, perhaps > >> the writers didn't think it needed to be re-iterated again for Vista. > >> Of course, this doesn't help those who are completely new to Windows > >> networking conventions, and so should not have been omitted, as there > >> will always be new people learning the trade, some of whom won't > >> necessarily receive the proper training before turned loose. > >> > >> > >> -- > >> > >> Bruce Chambers > >> > >> Help us help you: > >> http://www.catb.org/~esr/faqs/smart-questions.html > >> > >> http://support.microsoft.com/default.aspx/kb/555375 > >> > >> They that can give up essential liberty to obtain a little temporary > >> safety deserve neither liberty nor safety. ~Benjamin Franklin > >> > >> Many people would rather die than think; in fact, most do. ~Bertrand > >> Russell > >> > >> The philosopher has never killed any priests, whereas the priest has > >> killed a great many philosophers. > >> ~ Denis Diderot > >> > >