Clean Vista Install reboots and starts over suggamomma1121 10/31/2008 1:42:02 PM GRRRRR --- HELP I'm searching all over the net and have tried everything to no avail 1 year old dell inspirion 1750 - came with vista - got a virus Have reformatted, repartitioned, installed drivers at correct spot and install clean Vista - Dell had me swap some things around in BIOS etc to no avail ... I go fine thru the clean install until I get to the "completing installation" and then it reboots and starts all over at the screen to install vista - I have seen many many posts and many many "supposed" fixes but nothing is working for me Anyone have a sure fix?? I'm intending on trying these things later at home 1 - will try the install with disable EIST in bios if that doesn't work 2 - will insert the driver disc back in after vista copies files and before it reboots at the complete installation stage - someone noted that it needs drivers here but doesn't prompt you for them if that doesn't work 3 - I will try - good luck for me here - to plug the monitor directly into the mother board after removing the video card ---- MY first laptop experience so I have no clue where to find these things in there YIPES Anyway, Any thoughts anyone PLEASE!!!

Re: Clean Vista Install reboots and starts over Malke <malke[ at ]invalid.invalid> 10/31/2008 1:56:50 PM suggamomma1121 wrote: [Quoted Text] > GRRRRR --- HELP > I'm searching all over the net and have tried everything to no avail > 1 year old dell inspirion 1750 - came with vista - got a virus > Have reformatted, repartitioned, installed drivers at correct spot and > install clean Vista - Dell had me swap some things around in BIOS etc to > no avail ... I go fine thru the clean install until I get to the > "completing installation" and then it reboots and starts all over at the > screen to install vista - I have seen many many posts and many many > "supposed" fixes but nothing is working for me > Anyone have a sure fix?? > I'm intending on trying these things later at home > 1 - will try the install with disable EIST in bios > if that doesn't work > 2 - will insert the driver disc back in after vista copies files and > before it reboots at the complete installation stage - someone noted that > it needs drivers here but doesn't prompt you for them > if that doesn't work > 3 - I will try - good luck for me here - to plug the monitor directly into > the mother board after removing the video card ---- MY first laptop > experience so I have no clue where to find these things in there YIPES > Anyway, Any thoughts anyone PLEASE!!! If the machine isn't working with a clean install using Dell's installation media (or recovery partition) and/or a clean install won't complete, you have hardware issues. Contact Dell tech support for repair/replacement, hopefully you were smart and bought an extended warranty. In any case, your only recourse is through Dell. Don't let the tech give you any run around. Be firm. Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ

Re: Clean Vista Install reboots and starts over suggamomma1121 10/31/2008 2:14:01 PM Thanks Malke - I figured maybe someones figured it out by now - 5 hours last night with those nit wits - each one telling me something different til 4:30 in the AM.... magine how cranky I am right now! Yup, getting the run around for sure I'm under 1 year warranty til Jan 28, 09 so I've got to get this straightened out, at least before I extend the warranty which is what they are all trying to get me to do now! I've had problems with this 1200.00 machine since day one - I cuss the ground and I've always been a dell girl - very freaking frustrating - but I'm determined! "Malke" wrote: [Quoted Text] > suggamomma1121 wrote: > > > GRRRRR --- HELP > > I'm searching all over the net and have tried everything to no avail > > 1 year old dell inspirion 1750 - came with vista - got a virus > > Have reformatted, repartitioned, installed drivers at correct spot and > > install clean Vista - Dell had me swap some things around in BIOS etc to > > no avail ... I go fine thru the clean install until I get to the > > "completing installation" and then it reboots and starts all over at the > > screen to install vista - I have seen many many posts and many many > > "supposed" fixes but nothing is working for me > > Anyone have a sure fix?? > > I'm intending on trying these things later at home > > 1 - will try the install with disable EIST in bios > > if that doesn't work > > 2 - will insert the driver disc back in after vista copies files and > > before it reboots at the complete installation stage - someone noted that > > it needs drivers here but doesn't prompt you for them > > if that doesn't work > > 3 - I will try - good luck for me here - to plug the monitor directly into > > the mother board after removing the video card ---- MY first laptop > > experience so I have no clue where to find these things in there YIPES > > Anyway, Any thoughts anyone PLEASE!!! > > If the machine isn't working with a clean install using Dell's installation > media (or recovery partition) and/or a clean install won't complete, you > have hardware issues. Contact Dell tech support for repair/replacement, > hopefully you were smart and bought an extended warranty. In any case, your > only recourse is through Dell. Don't let the tech give you any run around. > Be firm. > > Malke > -- > MS-MVP > Elephant Boy Computers - Don't Panic! > FAQ - http://www.elephantboycomputers.com/#FAQ > >

Re: Clean Vista Install reboots and starts over Malke <malke[ at ]invalid.invalid> 10/31/2008 3:33:09 PM suggamomma1121 wrote: [Quoted Text] > Thanks Malke - I figured maybe someones figured it out by now - 5 hours > last night with those nit wits - each one telling me something different > til 4:30 > in the AM.... magine how cranky I am right now! Yup, getting the run > around for sure I'm under 1 year warranty til Jan 28, 09 so I've got to > get this straightened out, at least before I extend the warranty which is > what they > are all trying to get me to do now! I've had problems with this 1200.00 > machine since day one - I cuss the ground and I've always been a dell girl > - very freaking frustrating - but I'm determined! Since it's still under warranty, insist that they take it back and either replace it completely or replace the motherboard. I like Dells, but I always buy from the small business division so I get good tech support. I have clients who bought from the home division who pay me to deal with Dell tech support. The problem is the techs will try and make you jump through hoops. Some of the hoops are necessary, but not at your point. Just call them up and tell them the da*n thing won't work and they need to make it right with you. Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ

Re: Clean Vista Install reboots and starts over suggamomma1121 10/31/2008 6:57:02 PM GOT IT!!!!! THIS WORKED FOR ME Ok... so my IT guy here at work is an absolute GOD - this was my install Few things to keep in mind - if the bios is set to boot 1. DVD/CD then 2. HDD when the vista install reboots in the middle of the install it will kick right back to the DVD and begin the install from the start - this was the first problem I had (totally makes sense NOW!) AND you definitely (in my case) need the drivers when you do the partition part of the reinstall - found on the dell utilities and drivers DVD Amazing how I spent 5 hours with Dell in the middle of the night and stayed up til 4:30 am with no solution and I was able to figure it out (with the IT guys help) and install on my lunch hour!!!! SO this is the solution to my case 1. Start computer and F2 to bios a. restore defaults (just to be safe cause Dell had me fiddling in there) b. make boot order 1. HDD 2. DVD/CD 2. Restart computer and catch the F12 so it boots from the DVD/CD drive rather than the HDD (which we just did in 1.b above) somewhere here you have to catch the "press any key" to book from DVD - gotta be quick! 3. Delete all partitions and make 1 new one - reformat full format if necessary (but I don't think this is necessary if you delete completely) 4. At this point in the lower left box you will see drivers - this is when you should put the dell utilities and drivers DVD in the DVD drive and click "rescan" and the drivers you need will come up and you should install them or click next here I think 5. It then goes on to install the first 4 phases of Vista - the last one is completing installation - at this point the computer reboots - this is why the 1.b.1 and 1.b.2 is done - otherwise it boots right back to the DVD and wants to begin the install from the beginning again... we want it to get the data from the HDD - which is where you installed the first 4 items in the install.... At this point I got nervous cause it kept going ... ... ... but it eventually completed the install and booted into Window Vista ----- sheesh So my 2 issues were 1. Vista clean install hangs on "completing installation" which the drivers corrected and 2. Vista reboots and begins new after completing a portion of the install which the boot order in bio corrected SO, who wants to hire me?????? PHEW! "Malke" wrote: [Quoted Text] > suggamomma1121 wrote: > > > Thanks Malke - I figured maybe someones figured it out by now - 5 hours > > last night with those nit wits - each one telling me something different > > til 4:30 > > in the AM.... magine how cranky I am right now! Yup, getting the run > > around for sure I'm under 1 year warranty til Jan 28, 09 so I've got to > > get this straightened out, at least before I extend the warranty which is > > what they > > are all trying to get me to do now! I've had problems with this 1200.00 > > machine since day one - I cuss the ground and I've always been a dell girl > > - very freaking frustrating - but I'm determined! > > Since it's still under warranty, insist that they take it back and either > replace it completely or replace the motherboard. I like Dells, but I > always buy from the small business division so I get good tech support. I > have clients who bought from the home division who pay me to deal with Dell > tech support. The problem is the techs will try and make you jump through > hoops. Some of the hoops are necessary, but not at your point. Just call > them up and tell them the da*n thing won't work and they need to make it > right with you. > > Malke > -- > MS-MVP > Elephant Boy Computers - Don't Panic! > FAQ - http://www.elephantboycomputers.com/#FAQ > >

Re: Clean Vista Install reboots and starts over Richie Hardwick <richiehardwick[ at ]yahSPAMhoo.com> 10/31/2008 7:37:36 PM suggamomma1121 <suggamomma1121[ at ]discussions.microsoft.com> wrote: [Quoted Text] >Ok... so my IT guy here at work is an absolute GOD You have low standards. Richie Hardwick