>I have talked with Trend Micro and they have given me instructions on how to
> do a complete uninstall. I have done that. I still can not send messages and
> still get the same error - which tells me it is not my antivirus program....
> thoughts?
>
>
> "Gary VanderMolen" wrote:
>
>> Not sure what you mean by "shut it off".
>> Antivirus effects often don't cease until the program is fully uninstalled
>> and the computer is rebooted.
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "stock4" <stock4[ at ]discussions.microsoft.com> wrote in message news:A2540DD3-9E3B-4A85-90F4-BA0E40692174[ at ]microsoft.com...
>> >I have completely shut it off and am still having the issue.
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> You could do a trial uninstall of Trend Micro, just to see if it is the culprit.
>> >> I don't have any other suggestions.
>> >>
>> >> --
>> >> Gary VanderMolen, MS-MVP (Mail)
>> >>
>> >>
>> >> "stock4" <stock4[ at ]discussions.microsoft.com> wrote in message news:53434C32-3B70-4FE3-9A25-3FC6FAA34C9F[ at ]microsoft.com...
>> >> >I am using Trend Micro Antivirus and have both the "threats of incoming" and
>> >> > "threats of outgoing" turned off. It is still not working.
>> >> >
>> >> > Any other ideas?
>> >> > Thanks!
>> >> >
>> >> > "Gary VanderMolen" wrote:
>> >> >
>> >> >> "Unexpected" termination is usually caused by interference from a
>> >> >> antivirus program. Which antivirus are you running?
>> >> >> As a minimum, email scanning in the antivirus must be turned off,
>> >> >> although that may not be sufficient to eliminate all bad effects.
>> >> >> In a worst case scenario, your antivirus may need to be uninstalled.
>> >> >>
>> >> >> Email scanning in any antivirus must be disabled, for reasons
>> >> >> explained here:
>> >> >>
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm>> >> >>
>> >> >> --
>> >> >> Gary VanderMolen, MS-MVP (Mail)
>> >> >>
>> >> >>
>> >> >> "stock4" <stock4[ at ]discussions.microsoft.com> wrote in message news:BA09A0A8-D981-48BD-A719-D64D8D9F9441[ at ]microsoft.com...
>> >> >> >I am getting this error and can't get my emails to go out. Can someone please
>> >> >> > tell me how I can fix it? Thank you!
>> >> >> >
>> >> >> > Your server has unexpectedly terminated the connection. Possible causes for
>> >> >> > this include server problems, network problems, or a long period of
>> >> >> > inactivity.
>> >> >> >
>> >> >> > Subject 'test'
>> >> >> > Server: 'mail.bevcomm.net'
>> >> >> > Windows Live Mail Error ID: 0x800CCC0F
>> >> >> > Protocol: SMTP
>> >> >> > Port: 25
>> >> >> > Secure(SSL): No