Activation Error 0xC004E003 after installing KB948465 (vista, SP2 beta 32bit) Sarah White <kuzetsa[ at ]cableone.net> 12/16/2008 4:03:46 PM To whom it may concern, Had vista on this computer since the summer... a few months ago, I ordered a "windows anytime upgrade" to upgrade my home basic to ultimate... great... Well, this weekend I installed KB948465 (vista, SP2 beta 32bit) ... OOPS!!! Windows Vista (TM) Evaluation copy. Build 6002 This copy of Windows is not genuine That is to say, every time I log in since the weekend: 1) A pop-up asks me to validate windows 2) The online validation doesn't work... 3) Phone validation didn't work (they told me to contact tech support) 4) Microsoft tried to transfer me to tech support on the weekend when they were closed (oops lol) .... called back on a "business day" ... 5) Yesterday (Monday, December 15th 2008) they gave me a NEW KEY!? HUH? So... I spent 2 hours on the phone (cellphone, daytime minutes) on the phone with Microsoft yesterday... Over 2 hours wasted (nearly 2 and a half) and they did a few steps that didn't seem to fix the problem (everything from having me do a system restore to pre-SP2 beta, to even deleting / regenerating my license data) Well, This morning, less than 24 hours after the issue was "resolved" .... Ultimately, my cmos / bios battery (on the motherboard) flaked out I am now back to error 0xC004E003, and short of a new product key (or another 2 hours on the phone) .... I dunno... meh. These are the steps the Microsoft employee used remotely: --- From elevated command prompt: --- ~> net stop slsvc (also stops ready boost, etc. so we picked "yes") ~> cd %windir%\ServiceProfiles\NetworkService ~> cd AppData\Roaming\Microsoft\SoftwareLicensing ~> dir ~> rename tokens.dat tokens.ba1 ~> cd %windir%\system32 ~> net start slsvc ~> cscript slmgr.vbs -rilc --- end --- We tried my CD key again (from the windows anytime upgrade) (no luck) Ultimately, had to use a brand new key (which they provided / told me to write down) .... As I said, back to square 1 now, and windows is again saying: Windows Vista (TM) Evaluation copy. Build 6002 This copy of Windows is not genuine I have tried to delete the license data as the MS tech person did... That didn't fix it. Regards, Sarah White (aka kuzetsa) P.S. I had the CPU over-clocked a tad (less than 30%) was working great for months, but then got a system freeze this morning (the bios / cmos reset itself at that point so I lowered the frequency slightly) ... I forgot to change the date back to a reasonable date (someone on another forum / site / newsgroup mentioned that CMOS battery / bios date reset can cause validation issues, so note sure) --- Today's MGADiag http://go.microsoft.com/fwlink/?linkid=52012 --- Diagnostic Report (1.7.0110.1): ----------------------------------------- WGA Data--> Validation Status: Invalid License Validation Code: 50 Online Validation Code: 0xc004c4a8 Cached Validation Code: 0xc004c4a8 Windows Product Key: *****-*****-YBK37-FRYP2-RQTH7 Windows Product Key Hash: ImeztHt/dBkKEDKKnO9FhaUaA44= Windows Product ID: 89580-006-8163712-71801 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.0.6002.2.00010100.2.0.001 ID: {E6763842-7DC1-42ED-9F09-0F3378736019}(3) Is Admin: Yes TestCab: 0x0 WGA Version: Registered, 1.7.69.2 Signed By: Microsoft Product Name: Windows Vista (TM) Ultimate Architecture: 0x00000000 Build lab: 6002.lh_sp2beta.081017-1605 TTS Error: Validation Diagnostic: Resolution Status: N/A WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: 6.0.6002.16398 WGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 WGATray.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_FA827CE6-153-8007007e_FA827CE6-180-8007007e Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32) Default Browser: G:\Program Files\Internet Explorer\IEXPLORE.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Prompt Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{E6763842-7DC1-42ED-9F09-0F3378736019}</UGUID><Version>1.7.0110.1</Version><OS>6.0.6002.2.00010100.2.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RQTH7</PKey><PID>89580-006-8163712-71801</PID><PIDType>5</PIDType><SID>S-1-5-21-1314353544-2790506296-2870275101</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>122-CK-NF68</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="4"/><Date>20080904000000.000000+000</Date></BIOS><HWID>DE0D3207018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.0.6002.16497 Name: Windows(TM) Vista, Ultimate edition Description: Windows Operating System - Vista, RETAIL channel Activation ID: 30fab9cc-8614-4339-989f-7ce61fb7a5c4 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 89580-00142-006-816371-01-1033-6002.0000-3512008 Installation ID: 011736812662625300630363437233769230907921682816560864 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474 Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475 Partial Product Key: RQTH7 License Status: Unlicensed HWID Data--> HWID Hash Current: PgAAAAMAAwABAAEAAgACAAAABAABAAEAeqhC9fwgTJkVP0wf5o2SACqXqq3y9Hf2CtY99QxcmCV2bfhpTFg= OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC Nvidia NVDAACPI FACP Nvidia NVDAACPI HPET Nvidia NVDAACPI MCFG Nvidia NVDAACPI WDRT Nvidia NVDAACPI SSDT PmRef CpuPm

Re: Activation Error 0xC004E003 after installing KB948465 (vista, SP2 beta 32bit) "Mike Brannigan" <Mike.Brannigan[ at ]localhost> 12/16/2008 4:17:25 PM "Sarah White" <kuzetsa[ at ]cableone.net> wrote in message news:O%23a%23hf5XJHA.2444[ at ]TK2MSFTNGP02.phx.gbl... [Quoted Text] > To whom it may concern, > > Had vista on this computer since the summer... a few months ago, I ordered > a "windows anytime upgrade" to upgrade my home basic to ultimate... > great... > > Well, this weekend I installed KB948465 (vista, SP2 beta 32bit) ... > > OOPS!!! > > Windows Vista (TM) > Evaluation copy. Build 6002 > This copy of Windows is not genuine > > That is to say, every time I log in since the weekend: > > 1) A pop-up asks me to validate windows > 2) The online validation doesn't work... > 3) Phone validation didn't work (they told me to contact tech support) > 4) Microsoft tried to transfer me to tech support on the weekend when they > were closed (oops lol) > > ... called back on a "business day" ... > > 5) Yesterday (Monday, December 15th 2008) they gave me a NEW KEY!? HUH? > > So... I spent 2 hours on the phone (cellphone, daytime minutes) on the > phone with Microsoft yesterday... > > Over 2 hours wasted (nearly 2 and a half) and they did a few steps that > didn't seem to fix the problem (everything from having me do a system > restore to pre-SP2 beta, to even deleting / regenerating my license data) > > Well, This morning, less than 24 hours after the issue was "resolved" > > ... Ultimately, my cmos / bios battery (on the motherboard) flaked out > > I am now back to error 0xC004E003, and short of a new product key > (or another 2 hours on the phone) > > ... I dunno... meh. > > These are the steps the Microsoft employee used remotely: > > --- From elevated command prompt: --- > > ~> net stop slsvc (also stops ready boost, etc. so we picked "yes") > ~> cd %windir%\ServiceProfiles\NetworkService > ~> cd AppData\Roaming\Microsoft\SoftwareLicensing > ~> dir > ~> rename tokens.dat tokens.ba1 > ~> cd %windir%\system32 > ~> net start slsvc > ~> cscript slmgr.vbs -rilc > > --- end --- > > We tried my CD key again (from the windows anytime upgrade) > > (no luck) > > Ultimately, had to use a brand new key > (which they provided / told me to write down) > > ... As I said, back to square 1 now, and windows is again saying: > > Windows Vista (TM) > Evaluation copy. Build 6002 > This copy of Windows is not genuine > > I have tried to delete the license data as the MS tech person did... > > That didn't fix it. > > Regards, > Sarah White > (aka kuzetsa) > > P.S. I had the CPU over-clocked a tad (less than 30%) was working great > for months, but then got a system freeze this morning (the bios / cmos > reset itself at that point so I lowered the frequency slightly) ... I > forgot to change the date back to a reasonable date (someone on another > forum / site / newsgroup mentioned that CMOS battery / bios date reset can > cause validation issues, so note sure) > You say that you did "... everything from having me do a system restore to pre-SP2 beta ..." You evidently did not do a system restore as the system data is still reporting a SP2 kernel version. Can you do a bare metal restore - which it sounds like they told you to do, but it looks like you did not do (as an aside you knew that this pre-beta SP2 could render your entire system unstable and you did prepare for this by making a full system backup that you could use to do a bare metal restore ?). Also note that for SP2 support you need to use the right forum = this is clearly stated in the KB article 948465 http://forums.microsoft.com/TechNet/ShowForum.aspx?ForumID=1992&SiteID=17 Microsoft supervise the TechNet forum during the beta release. Microsoft Support does not provide telephone and e-mail support for this beta release. For more information about how to obtain support for this beta release, see the documentation that is included with the beta product files -- Mike Brannigan > --- Today's MGADiag http://go.microsoft.com/fwlink/?linkid=52012 --- > > Diagnostic Report (1.7.0110.1): > ----------------------------------------- > WGA Data--> > Validation Status: Invalid License > Validation Code: 50 > Online Validation Code: 0xc004c4a8 > Cached Validation Code: 0xc004c4a8 > Windows Product Key: *****-*****-YBK37-FRYP2-RQTH7 > Windows Product Key Hash: ImeztHt/dBkKEDKKnO9FhaUaA44= > Windows Product ID: 89580-006-8163712-71801 > Windows Product ID Type: 5 > Windows License Type: Retail > Windows OS version: 6.0.6002.2.00010100.2.0.001 > ID: {E6763842-7DC1-42ED-9F09-0F3378736019}(3) > Is Admin: Yes > TestCab: 0x0 > WGA Version: Registered, 1.7.69.2 > Signed By: Microsoft > Product Name: Windows Vista (TM) Ultimate > Architecture: 0x00000000 > Build lab: 6002.lh_sp2beta.081017-1605 > TTS Error: > Validation Diagnostic: > Resolution Status: N/A > > WgaER Data--> > ThreatID(s): N/A, hr = 0x80070002 > Version: 6.0.6002.16398 > > WGA Notifications Data--> > Cached Result: N/A, hr = 0x80070002 > File Exists: No > Version: N/A, hr = 0x80070002 > WgaTray.exe Signed By: N/A, hr = 0x80070002 > WgaLogon.dll Signed By: N/A, hr = 0x80070002 > > OGA Notifications Data--> > Cached Result: N/A, hr = 0x80070002 > Version: N/A, hr = 0x80070002 > WGATray.exe Signed By: N/A, hr = 0x80070002 > OGAAddin.dll Signed By: N/A, hr = 0x80070002 > > OGA Data--> > Office Status: 109 N/A > OGA Version: N/A, 0x80070002 > Signed By: N/A, hr = 0x80070002 > Office Diagnostics: > 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_FA827CE6-153-8007007e_FA827CE6-180-8007007e > > Browser Data--> > Proxy settings: N/A > User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32) > Default Browser: G:\Program Files\Internet Explorer\IEXPLORE.exe > Download signed ActiveX controls: Prompt > Download unsigned ActiveX controls: Prompt > Run ActiveX controls and plug-ins: Allowed > Initialize and script ActiveX controls not marked as safe: Disabled > Allow scripting of Internet Explorer Webbrowser control: Disabled > Active scripting: Allowed > Script ActiveX controls marked as safe for scripting: Allowed > > File Scan Data--> > > Other data--> > Office Details: > <GenuineResults><MachineData><UGUID>{E6763842-7DC1-42ED-9F09-0F3378736019}</UGUID><Version>1.7.0110.1</Version><OS>6.0.6002.2.00010100.2.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RQTH7</PKey><PID>89580-006-8163712-71801</PID><PIDType>5</PIDType><SID>S-1-5-21-1314353544-2790506296-2870275101</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>122-CK-NF68</Model></SYSTEM><BIOS><Manufacturer>Phoenix > Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion > major="2" > minor="4"/><Date>20080904000000.000000+000</Date></BIOS><HWID>DE0D3207018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central > Standard > Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> > > Spsys.log Content: 0x80070002 > > Licensing Data--> > Software licensing service version: 6.0.6002.16497 > Name: Windows(TM) Vista, Ultimate edition > Description: Windows Operating System - Vista, RETAIL channel > Activation ID: 30fab9cc-8614-4339-989f-7ce61fb7a5c4 > Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f > Extended PID: 89580-00142-006-816371-01-1033-6002.0000-3512008 > Installation ID: 011736812662625300630363437233769230907921682816560864 > Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473 > Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474 > Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476 > Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475 > Partial Product Key: RQTH7 > License Status: Unlicensed > > HWID Data--> > HWID Hash Current: > PgAAAAMAAwABAAEAAgACAAAABAABAAEAeqhC9fwgTJkVP0wf5o2SACqXqq3y9Hf2CtY99QxcmCV2bfhpTFg= > > OEM Activation 1.0 Data--> > N/A > > OEM Activation 2.0 Data--> > BIOS valid for OA 2.0: yes, but no SLIC table > Windows marker version: N/A > OEMID and OEMTableID Consistent: N/A > BIOS Information: > ACPI Table Name OEMID Value OEMTableID Value > APIC Nvidia NVDAACPI > FACP Nvidia NVDAACPI > HPET Nvidia NVDAACPI > MCFG Nvidia NVDAACPI > WDRT Nvidia NVDAACPI > SSDT PmRef CpuPm

Re: Activation Error 0xC004E003 after installing KB948465 (vista, SP2 beta 32bit) Sarah White <kuzetsa[ at ]cableone.net> 12/16/2008 4:35:32 PM Mike, Oh, but yesterday I did do a system restore (went back to 6001 / SP1) Last night I reinstalled SP2, rebooted 3 or 4 times to make certain the error no longer persisted... .... Today I was presented with the same 0xC004E003 error (again on SP2) the error no longer persisted, but then after a system freeze (which reset my bios / cmos) ... upon booting back into windows (with the SP2) so... I'm thinking it's an WGA glitch in the new service pack. I will do system restore to go back to the point immediately before the SP2 install, and then will try regenerating the licence information, and will attempt to activate / validate again. Good point though, will try system restore now & go back to 6001 / SP1. Regards / thanks, Sarah White (aka kuzetsa) Mike Brannigan wrote: [Quoted Text] > > "Sarah White" <kuzetsa[ at ]cableone.net> wrote in message > news:O%23a%23hf5XJHA.2444[ at ]TK2MSFTNGP02.phx.gbl... >> To whom it may concern, >> >> Had vista on this computer since the summer... a few months ago, I >> ordered a "windows anytime upgrade" to upgrade my home basic to >> ultimate... great... >> >> Well, this weekend I installed KB948465 (vista, SP2 beta 32bit) ... >> >> OOPS!!! >> >> Windows Vista (TM) >> Evaluation copy. Build 6002 >> This copy of Windows is not genuine >> >> That is to say, every time I log in since the weekend: >> >> 1) A pop-up asks me to validate windows >> 2) The online validation doesn't work... >> 3) Phone validation didn't work (they told me to contact tech support) >> 4) Microsoft tried to transfer me to tech support on the weekend when >> they were closed (oops lol) >> >> ... called back on a "business day" ... >> >> 5) Yesterday (Monday, December 15th 2008) they gave me a NEW KEY!? HUH? >> >> So... I spent 2 hours on the phone (cellphone, daytime minutes) on the >> phone with Microsoft yesterday... >> >> Over 2 hours wasted (nearly 2 and a half) and they did a few steps >> that didn't seem to fix the problem (everything from having me do a >> system restore to pre-SP2 beta, to even deleting / regenerating my >> license data) >> >> Well, This morning, less than 24 hours after the issue was "resolved" >> >> ... Ultimately, my cmos / bios battery (on the motherboard) flaked out >> >> I am now back to error 0xC004E003, and short of a new product key >> (or another 2 hours on the phone) >> >> ... I dunno... meh. >> >> These are the steps the Microsoft employee used remotely: >> >> --- From elevated command prompt: --- >> >> ~> net stop slsvc (also stops ready boost, etc. so we picked "yes") >> ~> cd %windir%\ServiceProfiles\NetworkService >> ~> cd AppData\Roaming\Microsoft\SoftwareLicensing >> ~> dir >> ~> rename tokens.dat tokens.ba1 >> ~> cd %windir%\system32 >> ~> net start slsvc >> ~> cscript slmgr.vbs -rilc >> >> --- end --- >> >> We tried my CD key again (from the windows anytime upgrade) >> >> (no luck) >> >> Ultimately, had to use a brand new key >> (which they provided / told me to write down) >> >> ... As I said, back to square 1 now, and windows is again saying: >> >> Windows Vista (TM) >> Evaluation copy. Build 6002 >> This copy of Windows is not genuine >> >> I have tried to delete the license data as the MS tech person did... >> >> That didn't fix it. >> >> Regards, >> Sarah White >> (aka kuzetsa) >> >> P.S. I had the CPU over-clocked a tad (less than 30%) was working >> great for months, but then got a system freeze this morning (the bios >> / cmos reset itself at that point so I lowered the frequency slightly) >> ... I forgot to change the date back to a reasonable date (someone on >> another forum / site / newsgroup mentioned that CMOS battery / bios >> date reset can cause validation issues, so note sure) >> > > > You say that you did "... everything from having me do a system > restore to pre-SP2 beta ..." > You evidently did not do a system restore as the system data is still > reporting a SP2 kernel version. > Can you do a bare metal restore - which it sounds like they told you to > do, but it looks like you did not do > > (as an aside you knew that this pre-beta SP2 could render your entire > system unstable and you did prepare for this by making a full system > backup that you could use to do a bare metal restore ?). > > Also note that for SP2 support you need to use the right forum = this is > clearly stated in the KB article 948465 > http://forums.microsoft.com/TechNet/ShowForum.aspx?ForumID=1992&SiteID=17 > > Microsoft supervise the TechNet forum during the beta release. Microsoft > Support does not provide telephone and e-mail support for this beta > release. For more information about how to obtain support for this beta > release, see the documentation that is included with the beta product files

Re: Activation Error 0xC004E003 after installing KB948465 (vista, SP2 beta 32bit) "Mark H" <jmhonzell[ at ]nospam.comcast.net> 12/16/2008 5:17:55 PM I'm sure this is from left field, but... The Anytime Upgrade key will not work by direct input. It must be input as part of the installation of Vista and is looking that the prior version of Vista is already activated. This is probably why they gave you a new key. It cannot be used unless it is during an install session. The Evaluation copy message only cleared on my computer after SP2 beta was removed and an update was installed (that follows uninstallation reboot of SP2 and appears in the update window and requires a reboot after installation. I don't remember the number.) "Sarah White" <kuzetsa[ at ]cableone.net> wrote in message news:O%23a%23hf5XJHA.2444[ at ]TK2MSFTNGP02.phx.gbl... [Quoted Text] > To whom it may concern, > > Had vista on this computer since the summer... a few months ago, I > ordered a "windows anytime upgrade" to upgrade my home basic to > ultimate... great... > > Well, this weekend I installed KB948465 (vista, SP2 beta 32bit) ... > > OOPS!!! > > Windows Vista (TM) > Evaluation copy. Build 6002 > This copy of Windows is not genuine > > That is to say, every time I log in since the weekend: > > 1) A pop-up asks me to validate windows > 2) The online validation doesn't work... > 3) Phone validation didn't work (they told me to contact tech support) > 4) Microsoft tried to transfer me to tech support on the weekend when > they were closed (oops lol) > > ... called back on a "business day" ... > > 5) Yesterday (Monday, December 15th 2008) they gave me a NEW KEY!? HUH? > > So... I spent 2 hours on the phone (cellphone, daytime minutes) on the > phone with Microsoft yesterday... > > Over 2 hours wasted (nearly 2 and a half) and they did a few steps that > didn't seem to fix the problem (everything from having me do a system > restore to pre-SP2 beta, to even deleting / regenerating my license data) > > Well, This morning, less than 24 hours after the issue was "resolved" > > ... Ultimately, my cmos / bios battery (on the motherboard) flaked out > > I am now back to error 0xC004E003, and short of a new product key > (or another 2 hours on the phone) > > ... I dunno... meh. > > These are the steps the Microsoft employee used remotely: > > --- From elevated command prompt: --- > > ~> net stop slsvc (also stops ready boost, etc. so we picked "yes") > ~> cd %windir%\ServiceProfiles\NetworkService > ~> cd AppData\Roaming\Microsoft\SoftwareLicensing > ~> dir > ~> rename tokens.dat tokens.ba1 > ~> cd %windir%\system32 > ~> net start slsvc > ~> cscript slmgr.vbs -rilc > > --- end --- > > We tried my CD key again (from the windows anytime upgrade) > > (no luck) > > Ultimately, had to use a brand new key > (which they provided / told me to write down) > > ... As I said, back to square 1 now, and windows is again saying: > > Windows Vista (TM) > Evaluation copy. Build 6002 > This copy of Windows is not genuine > > I have tried to delete the license data as the MS tech person did... > > That didn't fix it. > > Regards, > Sarah White > (aka kuzetsa) > > P.S. I had the CPU over-clocked a tad (less than 30%) was working great > for months, but then got a system freeze this morning (the bios / cmos > reset itself at that point so I lowered the frequency slightly) ... I > forgot to change the date back to a reasonable date (someone on another > forum / site / newsgroup mentioned that CMOS battery / bios date reset > can cause validation issues, so note sure) > > --- Today's MGADiag http://go.microsoft.com/fwlink/?linkid=52012 --- > > Diagnostic Report (1.7.0110.1): > ----------------------------------------- > WGA Data--> > Validation Status: Invalid License > Validation Code: 50 > Online Validation Code: 0xc004c4a8 > Cached Validation Code: 0xc004c4a8 > Windows Product Key: *****-*****-YBK37-FRYP2-RQTH7 > Windows Product Key Hash: ImeztHt/dBkKEDKKnO9FhaUaA44= > Windows Product ID: 89580-006-8163712-71801 > Windows Product ID Type: 5 > Windows License Type: Retail > Windows OS version: 6.0.6002.2.00010100.2.0.001 > ID: {E6763842-7DC1-42ED-9F09-0F3378736019}(3) > Is Admin: Yes > TestCab: 0x0 > WGA Version: Registered, 1.7.69.2 > Signed By: Microsoft > Product Name: Windows Vista (TM) Ultimate > Architecture: 0x00000000 > Build lab: 6002.lh_sp2beta.081017-1605 > TTS Error: > Validation Diagnostic: > Resolution Status: N/A > > WgaER Data--> > ThreatID(s): N/A, hr = 0x80070002 > Version: 6.0.6002.16398 > > WGA Notifications Data--> > Cached Result: N/A, hr = 0x80070002 > File Exists: No > Version: N/A, hr = 0x80070002 > WgaTray.exe Signed By: N/A, hr = 0x80070002 > WgaLogon.dll Signed By: N/A, hr = 0x80070002 > > OGA Notifications Data--> > Cached Result: N/A, hr = 0x80070002 > Version: N/A, hr = 0x80070002 > WGATray.exe Signed By: N/A, hr = 0x80070002 > OGAAddin.dll Signed By: N/A, hr = 0x80070002 > > OGA Data--> > Office Status: 109 N/A > OGA Version: N/A, 0x80070002 > Signed By: N/A, hr = 0x80070002 > Office Diagnostics: > 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-8004 0154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199 -3_FA827CE6-153-8007007e_FA827CE6-180-8007007e > > Browser Data--> > Proxy settings: N/A > User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32) > Default Browser: G:\Program Files\Internet Explorer\IEXPLORE.exe > Download signed ActiveX controls: Prompt > Download unsigned ActiveX controls: Prompt > Run ActiveX controls and plug-ins: Allowed > Initialize and script ActiveX controls not marked as safe: Disabled > Allow scripting of Internet Explorer Webbrowser control: Disabled > Active scripting: Allowed > Script ActiveX controls marked as safe for scripting: Allowed > > File Scan Data--> > > Other data--> > Office Details: > <GenuineResults><MachineData><UGUID>{E6763842-7DC1-42ED-9F09-0F3378736019}</ UGUID><Version>1.7.0110.1</Version><OS>6.0.6002.2.00010100.2.0.001</OS><Arch itecture>x32</Architecture><PKey>*****-*****-*****-*****-RQTH7</PKey><PID>89 580-006-8163712-71801</PID><PIDType>5</PIDType><SID>S-1-5-21-1314353544-2790 506296-2870275101</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>122 -CK-NF68</Model></SYSTEM><BIOS><Manufacturer>Phoenix > Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion > major="2" > minor="4"/><Date>20080904000000.000000+000</Date></BIOS><HWID>DE0D3207018400 F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Cen tral > Standard > Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></mspp id><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><O ffice><Result>109</Result><Products/><Applications/></Office></Software></Ge nuineResults> > > > Spsys.log Content: 0x80070002 > > Licensing Data--> > Software licensing service version: 6.0.6002.16497 > Name: Windows(TM) Vista, Ultimate edition > Description: Windows Operating System - Vista, RETAIL channel > Activation ID: 30fab9cc-8614-4339-989f-7ce61fb7a5c4 > Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f > Extended PID: 89580-00142-006-816371-01-1033-6002.0000-3512008 > Installation ID: 011736812662625300630363437233769230907921682816560864 > Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473 > Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474 > Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476 > Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475 > Partial Product Key: RQTH7 > License Status: Unlicensed > > HWID Data--> > HWID Hash Current: > PgAAAAMAAwABAAEAAgACAAAABAABAAEAeqhC9fwgTJkVP0wf5o2SACqXqq3y9Hf2CtY99QxcmCV2 bfhpTFg= > > OEM Activation 1.0 Data--> > N/A > > OEM Activation 2.0 Data--> > BIOS valid for OA 2.0: yes, but no SLIC table > Windows marker version: N/A > OEMID and OEMTableID Consistent: N/A > BIOS Information: > ACPI Table Name OEMID Value OEMTableID Value > APIC Nvidia NVDAACPI > FACP Nvidia NVDAACPI > HPET Nvidia NVDAACPI > MCFG Nvidia NVDAACPI > WDRT Nvidia NVDAACPI > SSDT PmRef CpuPm

Re: Activation Error 0xC004E003 after installing KB948465 (vista, SP2 beta 32bit) "Mark H" <jmhonzell[ at ]nospam.comcast.net> 12/16/2008 5:41:51 PM Correction: Looking at technet.com, I found that the Evaluation copy message has nothing to do with the post update I mentioned. Instead, it may simply take two reboots for the message to clear. Regarding your error message: http://support.microsoft.com/kb/950755/ "Mark H" <jmhonzell[ at ]nospam.comcast.net> wrote in message news:OIGm9I6XJHA.5020[ at ]TK2MSFTNGP03.phx.gbl... [Quoted Text] > I'm sure this is from left field, but... > > The Anytime Upgrade key will not work by direct input. It must be input as > part of the installation of Vista and is looking that the prior version of > Vista is already activated. This is probably why they gave you a new key. It > cannot be used unless it is during an install session. > > The Evaluation copy message only cleared on my computer after SP2 beta was > removed and an update was installed (that follows uninstallation reboot of > SP2 and appears in the update window and requires a reboot after > installation. I don't remember the number.) > > > "Sarah White" <kuzetsa[ at ]cableone.net> wrote in message > news:O%23a%23hf5XJHA.2444[ at ]TK2MSFTNGP02.phx.gbl... > > To whom it may concern, > > > > Had vista on this computer since the summer... a few months ago, I > > ordered a "windows anytime upgrade" to upgrade my home basic to > > ultimate... great... > > > > Well, this weekend I installed KB948465 (vista, SP2 beta 32bit) ... > > > > OOPS!!! > > > > Windows Vista (TM) > > Evaluation copy. Build 6002 > > This copy of Windows is not genuine > > > > That is to say, every time I log in since the weekend: > > > > 1) A pop-up asks me to validate windows > > 2) The online validation doesn't work... > > 3) Phone validation didn't work (they told me to contact tech support) > > 4) Microsoft tried to transfer me to tech support on the weekend when > > they were closed (oops lol) > > > > ... called back on a "business day" ... > > > > 5) Yesterday (Monday, December 15th 2008) they gave me a NEW KEY!? HUH? > > > > So... I spent 2 hours on the phone (cellphone, daytime minutes) on the > > phone with Microsoft yesterday... > > > > Over 2 hours wasted (nearly 2 and a half) and they did a few steps that > > didn't seem to fix the problem (everything from having me do a system > > restore to pre-SP2 beta, to even deleting / regenerating my license data) > > > > Well, This morning, less than 24 hours after the issue was "resolved" > > > > ... Ultimately, my cmos / bios battery (on the motherboard) flaked out > > > > I am now back to error 0xC004E003, and short of a new product key > > (or another 2 hours on the phone) > > > > ... I dunno... meh. > > > > These are the steps the Microsoft employee used remotely: > > > > --- From elevated command prompt: --- > > > > ~> net stop slsvc (also stops ready boost, etc. so we picked "yes") > > ~> cd %windir%\ServiceProfiles\NetworkService > > ~> cd AppData\Roaming\Microsoft\SoftwareLicensing > > ~> dir > > ~> rename tokens.dat tokens.ba1 > > ~> cd %windir%\system32 > > ~> net start slsvc > > ~> cscript slmgr.vbs -rilc > > > > --- end --- > > > > We tried my CD key again (from the windows anytime upgrade) > > > > (no luck) > > > > Ultimately, had to use a brand new key > > (which they provided / told me to write down) > > > > ... As I said, back to square 1 now, and windows is again saying: > > > > Windows Vista (TM) > > Evaluation copy. Build 6002 > > This copy of Windows is not genuine > > > > I have tried to delete the license data as the MS tech person did... > > > > That didn't fix it. > > > > Regards, > > Sarah White > > (aka kuzetsa) > > > > P.S. I had the CPU over-clocked a tad (less than 30%) was working great > > for months, but then got a system freeze this morning (the bios / cmos > > reset itself at that point so I lowered the frequency slightly) ... I > > forgot to change the date back to a reasonable date (someone on another > > forum / site / newsgroup mentioned that CMOS battery / bios date reset > > can cause validation issues, so note sure) > > > > --- Today's MGADiag http://go.microsoft.com/fwlink/?linkid=52012 --- > > > > Diagnostic Report (1.7.0110.1): > > ----------------------------------------- > > WGA Data--> > > Validation Status: Invalid License > > Validation Code: 50 > > Online Validation Code: 0xc004c4a8 > > Cached Validation Code: 0xc004c4a8 > > Windows Product Key: *****-*****-YBK37-FRYP2-RQTH7 > > Windows Product Key Hash: ImeztHt/dBkKEDKKnO9FhaUaA44= > > Windows Product ID: 89580-006-8163712-71801 > > Windows Product ID Type: 5 > > Windows License Type: Retail > > Windows OS version: 6.0.6002.2.00010100.2.0.001 > > ID: {E6763842-7DC1-42ED-9F09-0F3378736019}(3) > > Is Admin: Yes > > TestCab: 0x0 > > WGA Version: Registered, 1.7.69.2 > > Signed By: Microsoft > > Product Name: Windows Vista (TM) Ultimate > > Architecture: 0x00000000 > > Build lab: 6002.lh_sp2beta.081017-1605 > > TTS Error: > > Validation Diagnostic: > > Resolution Status: N/A > > > > WgaER Data--> > > ThreatID(s): N/A, hr = 0x80070002 > > Version: 6.0.6002.16398 > > > > WGA Notifications Data--> > > Cached Result: N/A, hr = 0x80070002 > > File Exists: No > > Version: N/A, hr = 0x80070002 > > WgaTray.exe Signed By: N/A, hr = 0x80070002 > > WgaLogon.dll Signed By: N/A, hr = 0x80070002 > > > > OGA Notifications Data--> > > Cached Result: N/A, hr = 0x80070002 > > Version: N/A, hr = 0x80070002 > > WGATray.exe Signed By: N/A, hr = 0x80070002 > > OGAAddin.dll Signed By: N/A, hr = 0x80070002 > > > > OGA Data--> > > Office Status: 109 N/A > > OGA Version: N/A, 0x80070002 > > Signed By: N/A, hr = 0x80070002 > > Office Diagnostics: > > > 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-8004 > 0154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199 > -3_FA827CE6-153-8007007e_FA827CE6-180-8007007e > > > > Browser Data--> > > Proxy settings: N/A > > User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32) > > Default Browser: G:\Program Files\Internet Explorer\IEXPLORE.exe > > Download signed ActiveX controls: Prompt > > Download unsigned ActiveX controls: Prompt > > Run ActiveX controls and plug-ins: Allowed > > Initialize and script ActiveX controls not marked as safe: Disabled > > Allow scripting of Internet Explorer Webbrowser control: Disabled > > Active scripting: Allowed > > Script ActiveX controls marked as safe for scripting: Allowed > > > > File Scan Data--> > > > > Other data--> > > Office Details: > > > <GenuineResults><MachineData><UGUID>{E6763842-7DC1-42ED-9F09-0F3378736019}</ > UGUID><Version>1.7.0110.1</Version><OS>6.0.6002.2.00010100.2.0.001</OS><Arch > itecture>x32</Architecture><PKey>*****-*****-*****-*****-RQTH7</PKey><PID>89 > 580-006-8163712-71801</PID><PIDType>5</PIDType><SID>S-1-5-21-1314353544-2790 > 506296-2870275101</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>122 > -CK-NF68</Model></SYSTEM><BIOS><Manufacturer>Phoenix > > Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion > > major="2" > > > minor="4"/><Date>20080904000000.000000+000</Date></BIOS><HWID>DE0D3207018400 > F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Cen > tral > > Standard > > > Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></mspp > id><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><O > ffice><Result>109</Result><Products/><Applications/></Office></Software></Ge > nuineResults> > > > > > > Spsys.log Content: 0x80070002 > > > > Licensing Data--> > > Software licensing service version: 6.0.6002.16497 > > Name: Windows(TM) Vista, Ultimate edition > > Description: Windows Operating System - Vista, RETAIL channel > > Activation ID: 30fab9cc-8614-4339-989f-7ce61fb7a5c4 > > Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f > > Extended PID: 89580-00142-006-816371-01-1033-6002.0000-3512008 > > Installation ID: 011736812662625300630363437233769230907921682816560864 > > Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473 > > Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474 > > Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476 > > Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475 > > Partial Product Key: RQTH7 > > License Status: Unlicensed > > > > HWID Data--> > > HWID Hash Current: > > > PgAAAAMAAwABAAEAAgACAAAABAABAAEAeqhC9fwgTJkVP0wf5o2SACqXqq3y9Hf2CtY99QxcmCV2 > bfhpTFg= > > > > OEM Activation 1.0 Data--> > > N/A > > > > OEM Activation 2.0 Data--> > > BIOS valid for OA 2.0: yes, but no SLIC table > > Windows marker version: N/A > > OEMID and OEMTableID Consistent: N/A > > BIOS Information: > > ACPI Table Name OEMID Value OEMTableID Value > > APIC Nvidia NVDAACPI > > FACP Nvidia NVDAACPI > > HPET Nvidia NVDAACPI > > MCFG Nvidia NVDAACPI > > WDRT Nvidia NVDAACPI > > SSDT PmRef CpuPm > >

Re: Activation Error 0xC004E003 after installing KB948465 (vista, Mick Murphy 12/16/2008 8:10:01 PM Why do you keep on installing Vista Service Pack 2 BETA???????????? BETA means it is in the testing stage, not for general use. Mike Brannigan has given you all the advice available. Take advantage of it. -- Mad Mike "Sarah White" wrote: [Quoted Text] > Mike, > > Oh, but yesterday I did do a system restore (went back to 6001 / SP1) > > Last night I reinstalled SP2, rebooted 3 or 4 times to make certain the > error no longer persisted... > > .... Today I was presented with the same 0xC004E003 error (again on SP2) > > the error no longer persisted, but then after a system freeze (which > reset my bios / cmos) ... upon booting back into windows (with the SP2) > > > so... I'm thinking it's an WGA glitch in the new service pack. > > I will do system restore to go back to the point immediately before the > SP2 install, and then will try regenerating the licence information, and > will attempt to activate / validate again. > > Good point though, will try system restore now & go back to 6001 / SP1. > > Regards / thanks, > Sarah White > (aka kuzetsa) > > Mike Brannigan wrote: > > > > "Sarah White" <kuzetsa[ at ]cableone.net> wrote in message > > news:O%23a%23hf5XJHA.2444[ at ]TK2MSFTNGP02.phx.gbl... > >> To whom it may concern, > >> > >> Had vista on this computer since the summer... a few months ago, I > >> ordered a "windows anytime upgrade" to upgrade my home basic to > >> ultimate... great... > >> > >> Well, this weekend I installed KB948465 (vista, SP2 beta 32bit) ... > >> > >> OOPS!!! > >> > >> Windows Vista (TM) > >> Evaluation copy. Build 6002 > >> This copy of Windows is not genuine > >> > >> That is to say, every time I log in since the weekend: > >> > >> 1) A pop-up asks me to validate windows > >> 2) The online validation doesn't work... > >> 3) Phone validation didn't work (they told me to contact tech support) > >> 4) Microsoft tried to transfer me to tech support on the weekend when > >> they were closed (oops lol) > >> > >> ... called back on a "business day" ... > >> > >> 5) Yesterday (Monday, December 15th 2008) they gave me a NEW KEY!? HUH? > >> > >> So... I spent 2 hours on the phone (cellphone, daytime minutes) on the > >> phone with Microsoft yesterday... > >> > >> Over 2 hours wasted (nearly 2 and a half) and they did a few steps > >> that didn't seem to fix the problem (everything from having me do a > >> system restore to pre-SP2 beta, to even deleting / regenerating my > >> license data) > >> > >> Well, This morning, less than 24 hours after the issue was "resolved" > >> > >> ... Ultimately, my cmos / bios battery (on the motherboard) flaked out > >> > >> I am now back to error 0xC004E003, and short of a new product key > >> (or another 2 hours on the phone) > >> > >> ... I dunno... meh. > >> > >> These are the steps the Microsoft employee used remotely: > >> > >> --- From elevated command prompt: --- > >> > >> ~> net stop slsvc (also stops ready boost, etc. so we picked "yes") > >> ~> cd %windir%\ServiceProfiles\NetworkService > >> ~> cd AppData\Roaming\Microsoft\SoftwareLicensing > >> ~> dir > >> ~> rename tokens.dat tokens.ba1 > >> ~> cd %windir%\system32 > >> ~> net start slsvc > >> ~> cscript slmgr.vbs -rilc > >> > >> --- end --- > >> > >> We tried my CD key again (from the windows anytime upgrade) > >> > >> (no luck) > >> > >> Ultimately, had to use a brand new key > >> (which they provided / told me to write down) > >> > >> ... As I said, back to square 1 now, and windows is again saying: > >> > >> Windows Vista (TM) > >> Evaluation copy. Build 6002 > >> This copy of Windows is not genuine > >> > >> I have tried to delete the license data as the MS tech person did... > >> > >> That didn't fix it. > >> > >> Regards, > >> Sarah White > >> (aka kuzetsa) > >> > >> P.S. I had the CPU over-clocked a tad (less than 30%) was working > >> great for months, but then got a system freeze this morning (the bios > >> / cmos reset itself at that point so I lowered the frequency slightly) > >> ... I forgot to change the date back to a reasonable date (someone on > >> another forum / site / newsgroup mentioned that CMOS battery / bios > >> date reset can cause validation issues, so note sure) > >> > > > > > > You say that you did "... everything from having me do a system > > restore to pre-SP2 beta ..." > > You evidently did not do a system restore as the system data is still > > reporting a SP2 kernel version. > > Can you do a bare metal restore - which it sounds like they told you to > > do, but it looks like you did not do > > > > (as an aside you knew that this pre-beta SP2 could render your entire > > system unstable and you did prepare for this by making a full system > > backup that you could use to do a bare metal restore ?). > > > > Also note that for SP2 support you need to use the right forum = this is > > clearly stated in the KB article 948465 > > http://forums.microsoft.com/TechNet/ShowForum.aspx?ForumID=1992&SiteID=17 > > > > Microsoft supervise the TechNet forum during the beta release. Microsoft > > Support does not provide telephone and e-mail support for this beta > > release. For more information about how to obtain support for this beta > > release, see the documentation that is included with the beta product files >

Re: Activation Error 0xC004E003 after installing KB948465 (vista, Buster <buster[ at ]brown.invalid> 12/16/2008 9:07:29 PM On Tue, 16 Dec 2008 12:10:01 -0800, Mick Murphy <MickMurphy[ at ]discussions.microsoft.com> wrote: [Quoted Text] >Why do you keep on installing Vista Service Pack 2 BETA???????????? >BETA means it is in the testing stage, not for general use. > >Mike Brannigan has given you all the advice available. >Take advantage of it. She's probably a natural blonde.

Re: Activation Error 0xC004E003 after installing KB948465 (vista, Sarah White <kuzetsa[ at ]cableone.net> 12/16/2008 10:55:03 PM Buster -- Brunette w/blonde Dye actually :P Erhm... if nobody tests these things and it goes live without beta testers, launches tend to have way more confusion over any problems that would have been otherwise detected during a beta period. =^_^= Mike -- thanks for the link to: http://forums.microsoft.com/TechNet/ShowForum.aspx?ForumID=1992&SiteID=17 .... I had missed that earlier (was skimming through your post and immediately thought to try doing another system restore... Sadly, neither the system restore nor regenerating my license data again worked, even with the new product code Microsoft provided for me) Regards, Sarah White (aka kuzetsa) Buster wrote: [Quoted Text] > On Tue, 16 Dec 2008 12:10:01 -0800, Mick Murphy > <MickMurphy[ at ]discussions.microsoft.com> wrote: > >> Why do you keep on installing Vista Service Pack 2 BETA???????????? >> BETA means it is in the testing stage, not for general use. >> >> Mike Brannigan has given you all the advice available. >> Take advantage of it. > > She's probably a natural blonde.