Nero install rejected John 12/3/2008 3:09:01 PM I just installed Vista Home Premium to a newly-built PC. I installed a couple of other programs from DVD with no problem. However, the installation of Nero (from a DVD) failed. We eliminated the possibility of a bad disk by using a disk which had already worked on another computer. Installing other programs from DVD proves that the drive is operating correctly. Attempting to install Nero from a known-good DVD proves that the problem is not with the disk. What is it in Vista that could reject the installation of one program, but allow installations of other programs? John -- John

Re: Nero install rejected "Mark H" <jmhonzell[ at ]nospam.comcast.net> 12/3/2008 3:31:03 PM It would probably be more beneficial if you provided specific errors received, or specific symptoms (e.g. Disk never started up, failed at 60%, no error messages, just stopped, some files expanded to temp directory but installation did not proceed, etc.) Additionally, what version of VHP are you using? Prior to SP1? x64? Why the assumption that Vista is at fault? Did you check Nero support? What specific version/product from Nero? Is your DVD LightScribe capable? Did you have an AV running during the install? Try here: http://www.nero.com/enu/support-news.html?id=80 (It's not always Vista.) Thanks "John" <jREMOVEcmcf[ at ]rocketmail.com> wrote in message news:D94A2708-E7E1-41E9-A5AA-7A8BCBF8E73A[ at ]microsoft.com... [Quoted Text] > I just installed Vista Home Premium to a newly-built PC. I installed a > couple of other programs from DVD with no problem. However, the installation > of Nero (from a DVD) failed. We eliminated the possibility of a bad disk by > using a disk which had already worked on another computer. > > Installing other programs from DVD proves that the drive is operating > correctly. Attempting to install Nero from a known-good DVD proves that the > problem is not with the disk. What is it in Vista that could reject the > installation of one program, but allow installations of other programs? > > John > > -- > John

Re: Nero install rejected "GrahamH" <graham[ at ]harrison3951.freeserve.co.uk> 12/3/2008 3:32:38 PM "John" <jREMOVEcmcf[ at ]rocketmail.com> wrote in message news:D94A2708-E7E1-41E9-A5AA-7A8BCBF8E73A[ at ]microsoft.com... [Quoted Text] >I just installed Vista Home Premium to a newly-built PC. I installed a > couple of other programs from DVD with no problem. However, the > installation > of Nero (from a DVD) failed. We eliminated the possibility of a bad disk > by > using a disk which had already worked on another computer. > > Installing other programs from DVD proves that the drive is operating > correctly. Attempting to install Nero from a known-good DVD proves that > the > problem is not with the disk. What is it in Vista that could reject the > installation of one program, but allow installations of other programs? > > John > > Have you installed as the Administator. Right click setup program from Nero disk and click run as administrator. Some programs need to be installed at a higher level. Regards, Graham...

Re: Nero install rejected Bo <b.didlee[ at ]yaSPAMhoo.com> 12/3/2008 4:07:43 PM On Wed, 3 Dec 2008 07:09:01 -0800, John <jREMOVEcmcf[ at ]rocketmail.com> wrote: [Quoted Text] >Installing other programs from DVD proves that the drive is operating >correctly. Attempting to install Nero from a known-good DVD proves that the >problem is not with the disk. What is it in Vista that could reject the >installation of one program, but allow installations of other programs? What is the version of Nero? If 7, is it the Vista-compatible version or an earlier version?

Re: Nero install rejected "GrahamH" <graham[ at ]harrison3951.freeserve.co.uk> 12/3/2008 4:14:47 PM "Bo" <b.didlee[ at ]yaSPAMhoo.com> wrote in message news:vibdj45163jmneaddff48k9v98qkioh4i9[ at ]4ax.com... [Quoted Text] > On Wed, 3 Dec 2008 07:09:01 -0800, John <jREMOVEcmcf[ at ]rocketmail.com> > wrote: > >>Installing other programs from DVD proves that the drive is operating >>correctly. Attempting to install Nero from a known-good DVD proves that >>the >>problem is not with the disk. What is it in Vista that could reject the >>installation of one program, but allow installations of other programs? > > What is the version of Nero? If 7, is it the Vista-compatible version > or an earlier version? > That reminds me, people had a problem with V7 although there was a workaround. Here is a link in case this is your problem. http://apcmag.com/how_to_install_nero_7_on_vista.htm regards, Graham....

Re: Nero install rejected John 12/11/2008 7:32:05 PM FYI The problem occurred, when we assigned an account name during installation. We included a special character (omega) into the account name. Vista did not seem to like that, although there was no indication of a problem until we booted - even then, there was no communication from Vista that there was a problem - our system just froze whenever the Welcome Center ran. Ctrl-alt-del returned us to the desktop. We reinstalled Vista, omitting the special character in the account name, and all is now right with the world. FYI this same problem prohibited us from installing Nero - the change in account name at installation now allows us to install Nero. -- John "GrahamH" wrote: [Quoted Text] > > "Bo" <b.didlee[ at ]yaSPAMhoo.com> wrote in message > news:vibdj45163jmneaddff48k9v98qkioh4i9[ at ]4ax.com... > > On Wed, 3 Dec 2008 07:09:01 -0800, John <jREMOVEcmcf[ at ]rocketmail.com> > > wrote: > > > >>Installing other programs from DVD proves that the drive is operating > >>correctly. Attempting to install Nero from a known-good DVD proves that > >>the > >>problem is not with the disk. What is it in Vista that could reject the > >>installation of one program, but allow installations of other programs? > > > > What is the version of Nero? If 7, is it the Vista-compatible version > > or an earlier version? > > > > > That reminds me, people had a problem with V7 although there was a > workaround. > Here is a link in case this is your problem. > http://apcmag.com/how_to_install_nero_7_on_vista.htm > regards, > Graham.... > >