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Group:  English: Live Products and Services » microsoft.public.windows.live.messenger
Thread: Catastrophic failure 0x8000FFFF

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Catastrophic failure 0x8000FFFF
iguana_ 10/21/2008 12:48:01 PM
[Quoted Text]
>> After I've removed Windows Live Suite
and
>> installed Windows Live Suite 9 beta
>>> I couldn't sign-in to my account (Messenger) and
>>> couldn't run Windows Live Mail (I executed the program, but nothing
happened).
>> I decided to remove the beta Suite and
>>> downgrade to the older one
>>>> I couldn't run the Installer, because I got an error message
- "There was a problem with this installation.
Windows Live Suite was not installed.

System Error Details
Code: 0x8000FFFF
Description: Catastrophic failure

I've posted my problem to different forums, made everything what people say
to do, but nothing helps.



Re: Catastrophic failure 0x8000FFFF
"Jonathan Kay [MVP]" <msnewsreplies[ at ]jonathankay.com> 10/22/2008 2:33:25 AM
Greetings,

You can manually uninstall Messenger by clicking Start, then Run (if not using Vista),
inputing the following and hitting enter:
msiexec /x {B1403D7D-C725-4858-AACC-7E5FA2D72859}

You can find the other IDs for the other parts of the latest beta applications here on my
blog:
http://messengergeek.spaces.live.com/blog/cns!E3785B1281BBDA1!868.entry

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"iguana_" <iguana_[ at ]discussions.microsoft.com> wrote in message
news:B9321C38-FAF1-47A6-A1A2-A0EA4E67E2AC[ at ]microsoft.com...
[Quoted Text]
>>> After I've removed Windows Live Suite
> and
>>> installed Windows Live Suite 9 beta
> >>> I couldn't sign-in to my account (Messenger) and
> >>> couldn't run Windows Live Mail (I executed the program, but nothing
> happened).
>>> I decided to remove the beta Suite and
> >>> downgrade to the older one
> >>>> I couldn't run the Installer, because I got an error message
> - "There was a problem with this installation.
> Windows Live Suite was not installed.
>
> System Error Details
> Code: 0x8000FFFF
> Description: Catastrophic failure
>
> I've posted my problem to different forums, made everything what people say
> to do, but nothing helps.
>
>
>

RE: Catastrophic failure 0x8000FFFF
divafunky 10/22/2008 6:48:01 PM
how do i correct this as i cannot get into messenger at all. i want out of
this beta window lives thing as it is a joke. to force people to upgrade and
then not be able to get into your contacts. wot do i do?????????


"iguana_" wrote:

[Quoted Text]
> >> After I've removed Windows Live Suite
> and
> >> installed Windows Live Suite 9 beta
> >>> I couldn't sign-in to my account (Messenger) and
> >>> couldn't run Windows Live Mail (I executed the program, but nothing
> happened).
> >> I decided to remove the beta Suite and
> >>> downgrade to the older one
> >>>> I couldn't run the Installer, because I got an error message
> - "There was a problem with this installation.
> Windows Live Suite was not installed.
>
> System Error Details
> Code: 0x8000FFFF
> Description: Catastrophic failure
>
> I've posted my problem to different forums, made everything what people say
> to do, but nothing helps.
>
>
>
Re: Catastrophic failure 0x8000FFFF
"Jonathan Kay [MVP]" <msnewsreplies[ at ]jonathankay.com> 10/23/2008 2:38:44 AM
Hi,

See my post above. Then after that, you can install 8.5:
http://messenger.jonathankay.com/redir/wlm85.asp

Please note that only previous beta versions were forced to update.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"divafunky" <divafunky[ at ]discussions.microsoft.com> wrote in message
news:938CF106-947D-4746-8393-C9E886712E07[ at ]microsoft.com...
[Quoted Text]
> how do i correct this as i cannot get into messenger at all. i want out of
> this beta window lives thing as it is a joke. to force people to upgrade and
> then not be able to get into your contacts. wot do i do?????????
>
>
> "iguana_" wrote:
>
>> >> After I've removed Windows Live Suite
>> and
>> >> installed Windows Live Suite 9 beta
>> >>> I couldn't sign-in to my account (Messenger) and
>> >>> couldn't run Windows Live Mail (I executed the program, but nothing
>> happened).
>> >> I decided to remove the beta Suite and
>> >>> downgrade to the older one
>> >>>> I couldn't run the Installer, because I got an error message
>> - "There was a problem with this installation.
>> Windows Live Suite was not installed.
>>
>> System Error Details
>> Code: 0x8000FFFF
>> Description: Catastrophic failure
>>
>> I've posted my problem to different forums, made everything what people say
>> to do, but nothing helps.
>>
>>
>>

Re: Catastrophic failure 0x8000FFFF
pup 11/7/2008 2:58:05 AM
i try that code and hit run and it said could not find and went itry to down
load the messenger it say i have a newer one but i don't iwent in to add and
remover but it not there

"Jonathan Kay [MVP]" wrote:

[Quoted Text]
> Greetings,
>
> You can manually uninstall Messenger by clicking Start, then Run (if not using Vista),
> inputing the following and hitting enter:
> msiexec /x {B1403D7D-C725-4858-AACC-7E5FA2D72859}
>
> You can find the other IDs for the other parts of the latest beta applications here on my
> blog:
> http://messengergeek.spaces.live.com/blog/cns!E3785B1281BBDA1!868.entry
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
>
> "iguana_" <iguana_[ at ]discussions.microsoft.com> wrote in message
> news:B9321C38-FAF1-47A6-A1A2-A0EA4E67E2AC[ at ]microsoft.com...
> >>> After I've removed Windows Live Suite
> > and
> >>> installed Windows Live Suite 9 beta
> > >>> I couldn't sign-in to my account (Messenger) and
> > >>> couldn't run Windows Live Mail (I executed the program, but nothing
> > happened).
> >>> I decided to remove the beta Suite and
> > >>> downgrade to the older one
> > >>>> I couldn't run the Installer, because I got an error message
> > - "There was a problem with this installation.
> > Windows Live Suite was not installed.
> >
> > System Error Details
> > Code: 0x8000FFFF
> > Description: Catastrophic failure
> >
> > I've posted my problem to different forums, made everything what people say
> > to do, but nothing helps.
> >
> >
> >
>
>
RE: Catastrophic failure 0x8000FFFF
Shadowplay 11/7/2008 1:07:00 PM
I've got this problem too, and it won't let me downgrade, and i've tried
deleting the Messenger beta and then try coming back on the Windows Live, but
it won't let me. Also I don't understand a word you're all saying.
Please help in English D:

"iguana_" wrote:

[Quoted Text]
> >> After I've removed Windows Live Suite
> and
> >> installed Windows Live Suite 9 beta
> >>> I couldn't sign-in to my account (Messenger) and
> >>> couldn't run Windows Live Mail (I executed the program, but nothing
> happened).
> >> I decided to remove the beta Suite and
> >>> downgrade to the older one
> >>>> I couldn't run the Installer, because I got an error message
> - "There was a problem with this installation.
> Windows Live Suite was not installed.
>
> System Error Details
> Code: 0x8000FFFF
> Description: Catastrophic failure
>
> I've posted my problem to different forums, made everything what people say
> to do, but nothing helps.
>
>
>
RE: Catastrophic failure 0x8000FFFF
Shadowplay 11/7/2008 1:36:01 PM
Right, you must be fed up of me now but i've figured it out for XP

- Control Panel
- Add/Change Programs
- Look for Windows Live Beta (Or something like that)
- Click on change settings (the button)
- Untick all the boxes in the pop up thing
- continue
- Wait for till it's completed
- Go to the MSN live site to download :)

Sorry that the explanation isn't great, but it should help a bit :)

"Shadowplay" wrote:

[Quoted Text]
> I've got this problem too, and it won't let me downgrade, and i've tried
> deleting the Messenger beta and then try coming back on the Windows Live, but
> it won't let me. Also I don't understand a word you're all saying.
> Please help in English D:
>
> "iguana_" wrote:
>
> > >> After I've removed Windows Live Suite
> > and
> > >> installed Windows Live Suite 9 beta
> > >>> I couldn't sign-in to my account (Messenger) and
> > >>> couldn't run Windows Live Mail (I executed the program, but nothing
> > happened).
> > >> I decided to remove the beta Suite and
> > >>> downgrade to the older one
> > >>>> I couldn't run the Installer, because I got an error message
> > - "There was a problem with this installation.
> > Windows Live Suite was not installed.
> >
> > System Error Details
> > Code: 0x8000FFFF
> > Description: Catastrophic failure
> >
> > I've posted my problem to different forums, made everything what people say
> > to do, but nothing helps.
> >
> >
> >
Re: Catastrophic failure 0x8000FFFF
Moutaz 11/13/2008 6:47:01 AM
I have the same probmel and I'm using Vista :(

"Jonathan Kay [MVP]" wrote:

[Quoted Text]
> Greetings,
>
> You can manually uninstall Messenger by clicking Start, then Run (if not using Vista),
> inputing the following and hitting enter:
> msiexec /x {B1403D7D-C725-4858-AACC-7E5FA2D72859}
>
> You can find the other IDs for the other parts of the latest beta applications here on my
> blog:
> http://messengergeek.spaces.live.com/blog/cns!E3785B1281BBDA1!868.entry
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
>
> "iguana_" <iguana_[ at ]discussions.microsoft.com> wrote in message
> news:B9321C38-FAF1-47A6-A1A2-A0EA4E67E2AC[ at ]microsoft.com...
> >>> After I've removed Windows Live Suite
> > and
> >>> installed Windows Live Suite 9 beta
> > >>> I couldn't sign-in to my account (Messenger) and
> > >>> couldn't run Windows Live Mail (I executed the program, but nothing
> > happened).
> >>> I decided to remove the beta Suite and
> > >>> downgrade to the older one
> > >>>> I couldn't run the Installer, because I got an error message
> > - "There was a problem with this installation.
> > Windows Live Suite was not installed.
> >
> > System Error Details
> > Code: 0x8000FFFF
> > Description: Catastrophic failure
> >
> > I've posted my problem to different forums, made everything what people say
> > to do, but nothing helps.
> >
> >
> >
>
>
RE: Catastrophic failure 0x8000FFFF
Jamie3219 12/10/2008 6:10:06 PM
I have the same problem but when I use the windows clean up thing nothing
happens, so I've tried installing many different versions of windows live but
the older versions say somethign about there being newer windows live files
on my computer, and the new ones tell me i can upgrade and when i try it
brings up the error messge about catastrophic failure.. I'm using vista btw

"Shadowplay" wrote:

[Quoted Text]
> Right, you must be fed up of me now but i've figured it out for XP
>
> - Control Panel
> - Add/Change Programs
> - Look for Windows Live Beta (Or something like that)
> - Click on change settings (the button)
> - Untick all the boxes in the pop up thing
> - continue
> - Wait for till it's completed
> - Go to the MSN live site to download :)
>
> Sorry that the explanation isn't great, but it should help a bit :)
>
> "Shadowplay" wrote:
>
> > I've got this problem too, and it won't let me downgrade, and i've tried
> > deleting the Messenger beta and then try coming back on the Windows Live, but
> > it won't let me. Also I don't understand a word you're all saying.
> > Please help in English D:
> >
> > "iguana_" wrote:
> >
> > > >> After I've removed Windows Live Suite
> > > and
> > > >> installed Windows Live Suite 9 beta
> > > >>> I couldn't sign-in to my account (Messenger) and
> > > >>> couldn't run Windows Live Mail (I executed the program, but nothing
> > > happened).
> > > >> I decided to remove the beta Suite and
> > > >>> downgrade to the older one
> > > >>>> I couldn't run the Installer, because I got an error message
> > > - "There was a problem with this installation.
> > > Windows Live Suite was not installed.
> > >
> > > System Error Details
> > > Code: 0x8000FFFF
> > > Description: Catastrophic failure
> > >
> > > I've posted my problem to different forums, made everything what people say
> > > to do, but nothing helps.
> > >
> > >
> > >
RE: Catastrophic failure 0x8000FFFF
KRX3 12/26/2008 3:47:00 AM


"iguana_" wrote:

[Quoted Text]
> >> After I've removed Windows Live Suite
> and
> >> installed Windows Live Suite 9 beta
> >>> I couldn't sign-in to my account (Messenger) and
> >>> couldn't run Windows Live Mail (I executed the program, but nothing
> happened).
> >> I decided to remove the beta Suite and
> >>> downgrade to the older one
> >>>> I couldn't run the Installer, because I got an error message
> - "There was a problem with this installation.
> Windows Live Suite was not installed.
>
> System Error Details
> Code: 0x8000FFFF
> Description: Catastrophic failure
>
> I've posted my problem to different forums, made everything what people say
> to do, but nothing helps.
>
>
>
RE: Catastrophic failure 0x8000FFFF
KRX3 12/26/2008 3:48:00 AM
I found a solution to the Catastrophic Failure here:
http://www.groovypost.com/howto/geek-stuff/windows-live-installer-catastrophic-failure-fix/

Turns out to be a problem when you have a BETA version of Windows Live Suite
installed and you try to install a copy of Non Beta Windows Live Suite.
groovyPost.com fixed my issue.

"iguana_" wrote:

[Quoted Text]
> >> After I've removed Windows Live Suite
> and
> >> installed Windows Live Suite 9 beta
> >>> I couldn't sign-in to my account (Messenger) and
> >>> couldn't run Windows Live Mail (I executed the program, but nothing
> happened).
> >> I decided to remove the beta Suite and
> >>> downgrade to the older one
> >>>> I couldn't run the Installer, because I got an error message
> - "There was a problem with this installation.
> Windows Live Suite was not installed.
>
> System Error Details
> Code: 0x8000FFFF
> Description: Catastrophic failure
>
> I've posted my problem to different forums, made everything what people say
> to do, but nothing helps.
>
>
>
Fix for Live Installer Catastrophic failure
K X 12/26/2008 4:32:58 PM
I found the fix over on groovypost. http://www.groovypost.com/howto/geek-stuff/windows-live-installer-catastrophic-failure-fix/

hope that helps
Re: Catastrophic failure 0x8000FFFF
"\"Rev\" Norle Enturbulata, OD, DTS" <notearthlight2k[ at ]nothotmail.com> 12/26/2008 6:36:47 PM

"KRX3" <KRX3[ at ]discussions.microsoft.com> wrote in message
news:BCE543DA-D356-4283-ADD0-81B95C72F622[ at ]microsoft.com...
[Quoted Text]
>I found a solution to the Catastrophic Failure here:
>
> http://www.groovypost.com/howto/geek-stuff/windows-live-installer-catastrophic-failure-fix/
>
> Turns out to be a problem when you have a BETA version of Windows Live
> Suite
> installed and you try to install a copy of Non Beta Windows Live Suite.
> groovyPost.com fixed my issue.

Alas, not a solution for me. The install acted just like it did before -
going all the way through then doing "rollback" on everything. Next?


Re: Catastrophic failure 0x8000FFFF
"\"Rev\" Norle Enturbulata, OD, DTS" <notearthlight2k[ at ]nothotmail.com> 12/26/2008 7:50:48 PM

""Rev" Norle Enturbulata, OD, DTS" <notearthlight2k[ at ]nothotmail.com> wrote in
message news:gj3886$bu4$1[ at ]news.motzarella.org...
[Quoted Text]
>
> "KRX3" <KRX3[ at ]discussions.microsoft.com> wrote in message
> news:BCE543DA-D356-4283-ADD0-81B95C72F622[ at ]microsoft.com...
>>I found a solution to the Catastrophic Failure here:
>>
>> http://www.groovypost.com/howto/geek-stuff/windows-live-installer-catastrophic-failure-fix/
>>
>> Turns out to be a problem when you have a BETA version of Windows Live
>> Suite
>> installed and you try to install a copy of Non Beta Windows Live Suite.
>> groovyPost.com fixed my issue.
>
> Alas, not a solution for me. The install acted just like it did before -
> going all the way through then doing "rollback" on everything. Next?

Finally got it.

1. Run the custom setup found at the ms url above;
2. Uninstall all Live apps in Add-Remove (not all will uninstall);
3. Remove all other Live apps with the Windows Install Cleanup program;
4. Run a check on your registry to remove the stuff left over, or run
ZapMessenger;
5. Reboot;
6. Run the custom setup program as in step 1, full install successful.

Thanks all but what a pain! Is this newsgroup the official beta area?


--
SP Goodman
*
http://www.youtube.com/spgoodman
http://www.last.fm/music/Stephen+Goodman


Re: Catastrophic failure 0x8000FFFF
"Roy Smith" <nobody[ at ]nowhere.com> 12/26/2008 8:14:19 PM

""Rev" Norle Enturbulata, OD, DTS" <notearthlight2k[ at ]nothotmail.com> wrote in
message news:gj3cj0$rtp$1[ at ]news.motzarella.org...
[Quoted Text]
>
> ""Rev" Norle Enturbulata, OD, DTS" <notearthlight2k[ at ]nothotmail.com> wrote
> in message news:gj3886$bu4$1[ at ]news.motzarella.org...
>>
>> "KRX3" <KRX3[ at ]discussions.microsoft.com> wrote in message
>> news:BCE543DA-D356-4283-ADD0-81B95C72F622[ at ]microsoft.com...
>>>I found a solution to the Catastrophic Failure here:
>>>
>>> http://www.groovypost.com/howto/geek-stuff/windows-live-installer-catastrophic-failure-fix/
>>>
>>> Turns out to be a problem when you have a BETA version of Windows Live
>>> Suite
>>> installed and you try to install a copy of Non Beta Windows Live Suite.
>>> groovyPost.com fixed my issue.
>>
>> Alas, not a solution for me. The install acted just like it did before -
>> going all the way through then doing "rollback" on everything. Next?
>
> Finally got it.
>
> 1. Run the custom setup found at the ms url above;
> 2. Uninstall all Live apps in Add-Remove (not all will uninstall);
> 3. Remove all other Live apps with the Windows Install Cleanup program;
> 4. Run a check on your registry to remove the stuff left over, or run
> ZapMessenger;
> 5. Reboot;
> 6. Run the custom setup program as in step 1, full install successful.
>
> Thanks all but what a pain! Is this newsgroup the official beta area?

I don't think it's specifically for the Beta version, but rather for all
versions of Windows Live Mail.

--

Roy Smith
http:/roysmith1959.spaces.live.com


Re: Catastrophic failure 0x8000FFFF
"\"Rev\" Norle Enturbulata, OD, DTS" <notearthlight2k[ at ]nothotmail.com> 12/28/2008 1:56:32 AM

"Roy Smith" <nobody[ at ]nowhere.com> wrote in message
news:OCa9Oa5ZJHA.5676[ at ]TK2MSFTNGP03.phx.gbl...
[Quoted Text]
>
> ""Rev" Norle Enturbulata, OD, DTS" <notearthlight2k[ at ]nothotmail.com> wrote
> in message news:gj3cj0$rtp$1[ at ]news.motzarella.org...
>>
>> ""Rev" Norle Enturbulata, OD, DTS" <notearthlight2k[ at ]nothotmail.com> wrote
>> in message news:gj3886$bu4$1[ at ]news.motzarella.org...
>>>
>>> "KRX3" <KRX3[ at ]discussions.microsoft.com> wrote in message
>>> news:BCE543DA-D356-4283-ADD0-81B95C72F622[ at ]microsoft.com...
>>>>I found a solution to the Catastrophic Failure here:
>>>>
>>>> http://www.groovypost.com/howto/geek-stuff/windows-live-installer-catastrophic-failure-fix/
>>>>
>>>> Turns out to be a problem when you have a BETA version of Windows Live
>>>> Suite
>>>> installed and you try to install a copy of Non Beta Windows Live Suite.
>>>> groovyPost.com fixed my issue.
>>>
>>> Alas, not a solution for me. The install acted just like it did
>>> before - going all the way through then doing "rollback" on everything.
>>> Next?
>>
>> Finally got it.
>>
>> 1. Run the custom setup found at the ms url above;
>> 2. Uninstall all Live apps in Add-Remove (not all will uninstall);
>> 3. Remove all other Live apps with the Windows Install Cleanup program;
>> 4. Run a check on your registry to remove the stuff left over, or run
>> ZapMessenger;
>> 5. Reboot;
>> 6. Run the custom setup program as in step 1, full install successful.
>>
>> Thanks all but what a pain! Is this newsgroup the official beta area?
>
> I don't think it's specifically for the Beta version, but rather for all
> versions of Windows Live Mail.

What I meant was that it was a shame that there wasn't a link in the program
itself where one could either report a bug/problem, or check to see if the
problem being experienced had already been discovered (if not also the
fix/workaround). It's one of those things that differentiate real Beta
testing from 'free software'.


RE: Catastrophic failure 0x8000FFFF
KX3 12/29/2008 7:31:01 AM
Hi Iguana. It's a simple fix. You probably have a BETA install of another
Live product. I found an explanation here on the exact issue your having: http://www.groovypost.com/howto/geek-stuff/windows-live-installer-catastrophic-failure-fix/

"iguana_" wrote:

[Quoted Text]
> >> After I've removed Windows Live Suite
> and
> >> installed Windows Live Suite 9 beta
> >>> I couldn't sign-in to my account (Messenger) and
> >>> couldn't run Windows Live Mail (I executed the program, but nothing
> happened).
> >> I decided to remove the beta Suite and
> >>> downgrade to the older one
> >>>> I couldn't run the Installer, because I got an error message
> - "There was a problem with this installation.
> Windows Live Suite was not installed.
>
> System Error Details
> Code: 0x8000FFFF
> Description: Catastrophic failure
>
> I've posted my problem to different forums, made everything what people say
> to do, but nothing helps.
>
>
>

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