scorcher wrote:
[Quoted Text] >
> I am currently a hardware technician who does next-day warranty hardware
> installs. My knowledge of software is limited since we aren't allowed
> to do many software adjustments, changes.
>
> I am interested in doing sidework as a technician for virus removal, OS
> installs.
>
> I've done research but am very confused on the OS install when it
> pertains to machines that need a fresh install and the customer does not
> have their install disc but the machine has a product key on the panel.
>
>
> What OS installation discs do I need. Example: if the product key was
> for XP SP 1, can a XP SP 2 disc work with that product key or do I need
> a XP SP 1 disc? In addition, should I get OEM disks and install but
> change the product key once the OS is installed?
1. First choice - get restore disks from the machine mftr. IOW, if it's an
HP, order the restore disks from HP. They are around $20.
2. Second choice - use a branded OEM that matches the correct version of XP.
IOW, if a Dell w/XP Home use a Dell XP Home disk. Most of us in the
business have large collections of branded OEM disks.
3. Third choice - use a generic OEM that matches the correct version of XP
(Home, Pro, MCE) and use the Product Key from the COA sticker.
Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ
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