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Hi my dad unistalled everything and reformatted the hard drive. I am trying to install a router for the broadband and pc keeps saying the modem isnt working, I cant roll it back as no saves were made and I cant find a driver that I can download as obviously no internet, I am having to connect through my laptop. I have the cd that came with windows xp but it hasnt worked. So help!!? I need to solve this if possble.
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If he reformatted did he reinstall everything? Did he reinstall the SP's.? How about the drivers? "Kate" <Kate[ at ]discussions.microsoft.com> wrote in message news:C8F8020F-4BAE-4BAA-A24B-22ACFD504383[ at ]microsoft.com...
[Quoted Text] > Hi my dad unistalled everything and reformatted the hard drive. I am > trying > to install a router for the broadband and pc keeps saying the modem isnt > working, I cant roll it back as no saves were made and I cant find a > driver > that I can download as obviously no internet, I am having to connect > through > my laptop. I have the cd that came with windows xp but it hasnt worked. > So help!!? I need to solve this if possble.
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I havent a clue he says he reinstalled everything from the xp disk that came with thte computer by doing a complete reinstall, I have started a complete reinstall myself just to be sure but as no internet I cant access sp's. I have access to internet on my laptop could I download sps onto a disk on my laptop? I am running vista though.
"Unknown" wrote:
[Quoted Text] > If he reformatted did he reinstall everything? Did he reinstall the SP's.? > How about the drivers? > "Kate" <Kate[ at ]discussions.microsoft.com> wrote in message > news:C8F8020F-4BAE-4BAA-A24B-22ACFD504383[ at ]microsoft.com... > > Hi my dad unistalled everything and reformatted the hard drive. I am > > trying > > to install a router for the broadband and pc keeps saying the modem isnt > > working, I cant roll it back as no saves were made and I cant find a > > driver > > that I can download as obviously no internet, I am having to connect > > through > > my laptop. I have the cd that came with windows xp but it hasnt worked. > > So help!!? I need to solve this if possble. > > >
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You should have a modem driver. It should be on a CD included with the router when you purchased (obtained) it. Did you get the router from your ISP? If so, call them. They are very helpful. "Kate" <Kate[ at ]discussions.microsoft.com> wrote in message news:38A203D8-6BED-44BF-BB90-EEE9CFAB7970[ at ]microsoft.com...
[Quoted Text] >I havent a clue he says he reinstalled everything from the xp disk that >came > with thte computer by doing a complete reinstall, I have started a > complete > reinstall myself just to be sure but as no internet I cant access sp's. I > have access to internet on my laptop could I download sps onto a disk on > my > laptop? I am running vista though. > > "Unknown" wrote: > >> If he reformatted did he reinstall everything? Did he reinstall the >> SP's.? >> How about the drivers? >> "Kate" <Kate[ at ]discussions.microsoft.com> wrote in message >> news:C8F8020F-4BAE-4BAA-A24B-22ACFD504383[ at ]microsoft.com... >> > Hi my dad unistalled everything and reformatted the hard drive. I am >> > trying >> > to install a router for the broadband and pc keeps saying the modem >> > isnt >> > working, I cant roll it back as no saves were made and I cant find a >> > driver >> > that I can download as obviously no internet, I am having to connect >> > through >> > my laptop. I have the cd that came with windows xp but it hasnt worked. >> > So help!!? I need to solve this if possble. >> >> >>
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perhaps, there was an initial problem with faulty hardware and it induce the idea to do a re-install.
for example a faulty modem could destabilize the o.s., causing it to stall and act unpredictably.
also, most people don't realize but not all drivers are provided by microsoft and there are proprietary drivers that are only provided by the computer or motherboard maker.
perhaps, there are updated drivers that have been recently issued by the maker.
if the modem is still not functioning, then it is not uncommon that this occurs, especially with built in/on board modems provided with the motherboards.
perhaps utilizing an external modem or adding a new modem card to the motherboard may need to be considered.
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db·´¯`·...¸><)))º>
"Kate" <Kate[ at ]discussions.microsoft.com> wrote in message news:38A203D8-6BED-44BF-BB90-EEE9CFAB7970[ at ]microsoft.com...
[Quoted Text] > I havent a clue he says he > reinstalled everything from > the xp disk that came > with thte computer by doing > a complete reinstall, I have > started a complete > reinstall myself just to be > sure but as no internet I > cant access sp's. I > have access to internet on > my laptop could I download > sps onto a disk on my > laptop? I am running vista > though. > > "Unknown" wrote: > >> If he reformatted did he >> reinstall everything? Did >> he reinstall the SP's.? >> How about the drivers? >> "Kate" >> <Kate[ at ]discussions.microsoft.com> >> wrote in message >> news:C8F8020F-4BAE-4BAA-A24B-22ACFD504383[ at ]microsoft.com... >> > Hi my dad unistalled >> > everything and >> > reformatted the hard >> > drive. I am >> > trying >> > to install a router for >> > the broadband and pc >> > keeps saying the modem >> > isnt >> > working, I cant roll it >> > back as no saves were >> > made and I cant find a >> > driver >> > that I can download as >> > obviously no internet, I >> > am having to connect >> > through >> > my laptop. I have the cd >> > that came with windows xp >> > but it hasnt worked. >> > So help!!? I need to >> > solve this if possble. >> >> >>
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Ok so I reinstalled xp on the pc and then I went into device manager and there are no drivers for my ethernet controller my multimedia Audio controller and SM bus controller everything else appears to be fine, so Its saying there are no drivers backed up or anything and that I must reinstall the drivers, any ideas peeps? I really appreciate your help. "Unknown" wrote:
[Quoted Text] > You should have a modem driver. It should be on a CD included with the > router when you purchased (obtained) it. > Did you get the router from your ISP? If so, call them. They are very > helpful. > "Kate" <Kate[ at ]discussions.microsoft.com> wrote in message > news:38A203D8-6BED-44BF-BB90-EEE9CFAB7970[ at ]microsoft.com... > >I havent a clue he says he reinstalled everything from the xp disk that > >came > > with thte computer by doing a complete reinstall, I have started a > > complete > > reinstall myself just to be sure but as no internet I cant access sp's. I > > have access to internet on my laptop could I download sps onto a disk on > > my > > laptop? I am running vista though. > > > > "Unknown" wrote: > > > >> If he reformatted did he reinstall everything? Did he reinstall the > >> SP's.? > >> How about the drivers? > >> "Kate" <Kate[ at ]discussions.microsoft.com> wrote in message > >> news:C8F8020F-4BAE-4BAA-A24B-22ACFD504383[ at ]microsoft.com... > >> > Hi my dad unistalled everything and reformatted the hard drive. I am > >> > trying > >> > to install a router for the broadband and pc keeps saying the modem > >> > isnt > >> > working, I cant roll it back as no saves were made and I cant find a > >> > driver > >> > that I can download as obviously no internet, I am having to connect > >> > through > >> > my laptop. I have the cd that came with windows xp but it hasnt worked. > >> > So help!!? I need to solve this if possble. > >> > >> > >> > > >
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"Kate" <Kate[ at ]discussions.microsoft.com> wrote in message news:B19A3B74-7C62-4676-956D-E862EFC6EF79[ at ]microsoft.com...
[Quoted Text] > Ok so I reinstalled xp on the pc and then I went into device manager and > there are no drivers for my ethernet controller my multimedia Audio > controller and SM bus controller everything else appears to be fine, so > Its > saying there are no drivers backed up or anything and that I must > reinstall > the drivers, any ideas peeps? I really appreciate your help. > "Unknown" wrote: > >> You should have a modem driver. It should be on a CD included with the >> router when you purchased (obtained) it. >> Did you get the router from your ISP? If so, call them. They are very >> helpful. >> "Kate" <Kate[ at ]discussions.microsoft.com> wrote in message >> news:38A203D8-6BED-44BF-BB90-EEE9CFAB7970[ at ]microsoft.com... >> >I havent a clue he says he reinstalled everything from the xp disk that >> >came >> > with thte computer by doing a complete reinstall, I have started a >> > complete >> > reinstall myself just to be sure but as no internet I cant access sp's. >> > I >> > have access to internet on my laptop could I download sps onto a disk >> > on >> > my >> > laptop? I am running vista though. >> > >> > "Unknown" wrote: >> > >> >> If he reformatted did he reinstall everything? Did he reinstall the >> >> SP's.? >> >> How about the drivers? >> >> "Kate" <Kate[ at ]discussions.microsoft.com> wrote in message >> >> news:C8F8020F-4BAE-4BAA-A24B-22ACFD504383[ at ]microsoft.com... >> >> > Hi my dad unistalled everything and reformatted the hard drive. I am >> >> > trying >> >> > to install a router for the broadband and pc keeps saying the modem >> >> > isnt >> >> > working, I cant roll it back as no saves were made and I cant find a >> >> > driver >> >> > that I can download as obviously no internet, I am having to connect >> >> > through >> >> > my laptop. I have the cd that came with windows xp but it hasnt >> >> > worked. >> >> > So help!!? I need to solve this if possble. >> >> >> >> >> >> >> >> >>
You dad did not install all of the drivers which the equipment on your computer needs. Most computers were shipped with an XP installation disk and a special driver disk.. Determining how to use the second disk can be tricky. At least, the one that Dell shipped with my computer was not real easy to understand. Jim
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