Preparing to install when click on start, recycle bin, etc. Caren 12/30/2008 4:43:01 PM Recently my system started having a problem where I would get a preparing to install message when right clicking on the recycle bin, clicking on the start button or starting applications like Word. It doesn't happen every time but always happens the first time I do one of these after rebooting the computer. I tried uninstalling Microsoft Office 2007 and then had to follow the instructions in KB928218 for uninstalling when you cannot use add or remove programs. I was not able to remove a few "groove" files because it said I didn't have rights. (I am the administrator). I reinstalled but still have the issue. I have searched the internet and microsoft and have tried every reasonable solution I have seen. It's getting on my nerves If anyone has ideas on how to fix this I would greatly appreciate it. Running Windows Vista Ultimate with all patches, Microsoft Office 2007 Enterprise with all patches. Thanks.

Re: Preparing to install when click on start, recycle bin, etc. Airbot <guest[ at ]unknown-email.com> 12/30/2008 4:57:36 PM Caren;924323 Wrote: > Recently my system started having a problem where I would get a > preparing to > install message when right clicking on the recycle bin, clicking on the > start > button or starting applications like Word. It doesn't happen every time > but > always happens the first time I do one of these after rebooting the > computer. > I tried uninstalling Microsoft Office 2007 and then had to follow the > instructions in KB928218 for uninstalling when you cannot use add or > remove > programs. I was not able to remove a few "groove" files because it said > I > didn't have rights. (I am the administrator). I reinstalled but still > have > the issue. > I have searched the internet and microsoft and have tried every > reasonable > solution I have seen. It's getting on my nerves > If anyone has ideas on how to fix this I would greatly appreciate it. > Running Windows Vista Ultimate with all patches, Microsoft Office 2007 > Enterprise with all patches. > Thanks. Hi caren, Sometimes you have to right click on things and check run a s admin even if you're signed in as an admin. You might try running SFC to see if it helps any. Run a full malware scan with an antivirus program, just to be sure. http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html?ltr=S -- Airbot If I helped you then you can click on the scales :party: If you helped me then Thank You. Aaron