one client machine not detect xp sp3 from WSUS? april <april[ at ]123.com> 11/26/2008 5:26:53 PM I have one test xpsp2 machine used to test Windows updates. I did a manual installing of sp3 on this test xp machine. After that, I uninstalled sp3 and it goes back to sp2. Now this machine can not detect sp3 from WSUS. What happened? Can someone advise on this? Thank you very much!!!

Re: one client machine not detect xp sp3 from WSUS? "Lawrence Garvin \(MVP\)" <lawrence[ at ]news.postalias> 11/26/2008 6:11:50 PM "april" <april[ at ]123.com> wrote in message news:%23RbRqw%23TJHA.588[ at ]TK2MSFTNGP06.phx.gbl... [Quoted Text] >I have one test xpsp2 machine used to test Windows updates. I did a manual >installing of sp3 on this test xp machine. After that, I uninstalled sp3 >and it goes back to sp2. Now this machine can not detect sp3 from WSUS. >What happened? > > Can someone advise on this? A key question here is whether it's only =SP3= that cannot be detected, or whether the client system cannot detect any updates at all. Start with KB943144, which may be your issue in this case: http://support.microsoft.com/kb/943144 "This problem occurs when the latest Windows Update client has been installed and then you install Windows XP SP3 before restarting the computer. This causes the new Wups2.dll file not to be enabled (registered). When Windows XP SP3 is installed, it does not detect the Wups2.dll file, and it sets the registry to point to the original Wups.dll file version that is included in Windows XP SP2 and Windows XP SP3. Because the registry files that correspond to the Wups2.dll file are missing, update installations are unsuccessful." The above could occur in a WSUS environment, where the XP SP2 system executes a detection, updates the WUA, finds no approved updates (thus performs no restart), and then has Service Pack 3 installed. Uninstalling SP3 would not change the registration of the WUA components, and the wups2.dll file would remain unregistered. To resolve this issue, run these commands from the command line: net stop wuauserv regsvr32 %windir%\system32\wups2.dll net start wuauserv For a machine running the x64 edition, use regsrv32 %windir%\syswow64\wups2.dll -- Lawrence Garvin, M.S., MCITP(x2), MCTS(x5), MCP(x7), MCBMSP Principal/CTO, Onsite Technology Solutions, Houston, Texas Microsoft MVP - Software Distribution (2005-2009) MS WSUS Website: http://www.microsoft.com/wsus My Websites: http://www.onsitechsolutions.com; http://wsusinfo.onsitechsolutions.com My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin

Re: one client machine not detect xp sp3 from WSUS? april <april[ at ]123.com> 11/26/2008 7:16:49 PM Lawrence Garvin (MVP) wrote: [Quoted Text] > "april" <april[ at ]123.com> wrote in message > news:%23RbRqw%23TJHA.588[ at ]TK2MSFTNGP06.phx.gbl... >> I have one test xpsp2 machine used to test Windows updates. I did a >> manual installing of sp3 on this test xp machine. After that, I >> uninstalled sp3 and it goes back to sp2. Now this machine can not >> detect sp3 from WSUS. What happened? >> >> Can someone advise on this? > > A key question here is whether it's only =SP3= that cannot be detected, > or whether the client system cannot detect any updates at all. > > Start with KB943144, which may be your issue in this case: > http://support.microsoft.com/kb/943144 > > "This problem occurs when the latest Windows Update client has been > installed and then you install Windows XP SP3 before restarting the > computer. This causes the new Wups2.dll file not to be enabled > (registered). When Windows XP SP3 is installed, it does not detect the > Wups2.dll file, and it sets the registry to point to the original > Wups.dll file version that is included in Windows XP SP2 and Windows XP > SP3. Because the registry files that correspond to the Wups2.dll file > are missing, update installations are unsuccessful." > > The above could occur in a WSUS environment, where the XP SP2 system > executes a detection, updates the WUA, finds no approved updates (thus > performs no restart), and then has Service Pack 3 installed. > Uninstalling SP3 would not change the registration of the WUA > components, and the wups2.dll file would remain unregistered. > > > To resolve this issue, run these commands from the command line: > > net stop wuauserv > regsvr32 %windir%\system32\wups2.dll > net start wuauserv > > For a machine running the x64 edition, use > regsrv32 %windir%\syswow64\wups2.dll > > That machine did detect any other updates except xp sp3. I rebooted the machine several times with no luck.

Re: one client machine not detect xp sp3 from WSUS? "Lawrence Garvin \(MVP\)" <lawrence[ at ]news.postalias> 12/1/2008 4:33:36 PM "april" <april[ at ]123.com> wrote in message news:%23UAhFu$TJHA.3492[ at ]TK2MSFTNGP03.phx.gbl... [Quoted Text] > That machine did detect any other updates except xp sp3. I rebooted the > machine several times with no luck. Double check the status of the machine and confirm that *NO* other updates are needed (approved or not). Also confirm that XP SP3 was completely uninstalled from the machine. If the WUA thinks SP3 is still installed, it will not detect the update as needed. -- Lawrence Garvin, M.S., MCITP(x2), MCTS(x5), MCP(x7), MCBMSP Principal/CTO, Onsite Technology Solutions, Houston, Texas Microsoft MVP - Software Distribution (2005-2009) MS WSUS Website: http://www.microsoft.com/wsus My Websites: http://www.onsitechsolutions.com; http://wsusinfo.onsitechsolutions.com My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin