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Group:  English: Windows Server » microsoft.public.windows.server.update_services
Thread: U.S. seeing only18 at a time

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U.S. seeing only18 at a time
"John G Howard" <mailto[ at ]NOSPAM.ncmb.uscourts.gov> 10/31/2008 7:10:40 PM
I have a new installation of WSUS 3.0 on a 2003 server. In the Update
Services console, I never see more than 18 computers reporting, and it's
evident that when a new one is detected, one is dropped. Is this by design?
I can't see any reference to suggest that.

Also, the clients are being directed via Group Policy. It seems that
running gpupdate /force isn't enough to a client to appear in U.S., but a
reboot is required. That's a lot of manual messing around! Is something
wrong in what I'm doing?


Re: U.S. seeing only18 at a time
"Lawrence Garvin \(MVP\)" <lawrence[ at ]nospam> 10/31/2008 7:52:02 PM
"John G Howard" <mailto[ at ]NOSPAM.ncmb.uscourts.gov> wrote in message
news:gefl7i$j31$1[ at ]coronis.nyed.circ2.dcn...
[Quoted Text]
>I have a new installation of WSUS 3.0 on a 2003 server. In the Update
>Services console, I never see more than 18 computers reporting, and it's
>evident that when a new one is detected, one is dropped. Is this by
>design?

Well sorta.... <VBG>... it's "by the design" you used to clone your systems.
:-)

It's caused by duplicated SusClientID values in the registry.

1. Shutdown the Automatic Updates service (net stop wuauserv).
2. Delete the values i
HKLM\Software\Microsoft\Windows\CurrentVersion\WindowsUpdate (but not from
any of the subkeys!)
3. Restart the Automatic Updates service (net start wuauserv).

> Also, the clients are being directed via Group Policy. It seems that
> running gpupdate /force isn't enough to a client to appear in U.S., but a
> reboot is required. That's a lot of manual messing around! Is something
> wrong in what I'm doing?

Yes.

No reboot is required. 'gupdate /force /target:computer' will update the
computer policies, which will trigger a reload of the WUA configuration
data, which *may* trigger an immediate detection event, depending on what,
if any, configuration values were changed. This all will be logged in
%windir%\WindowsUpdate.log.

Now, what you could be observing happening is that the policy refresh
doesn't contain a value that would trigger a detection, thus the client
doesn't appear, but a restart does (possibly because the previous detection
failed -- or doesn't exist). This can also be determined by reviewing
%windir%\WindowsUpdate.log at the time of the policy refresh.


--
Lawrence Garvin, M.S., MCITP(x2), MCTS(x5), MCP(x7), MCBMSP
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2009)

MS WSUS Website: http://www.microsoft.com/wsus
My Websites: http://www.onsitechsolutions.com;
http://wsusinfo.onsitechsolutions.com
My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin

Re: U.S. seeing only18 at a time
"John G Howard" <mailto[ at ]NOSPAM.ncmb.uscourts.gov> 10/31/2008 8:28:28 PM
What an informed, thorough reply. Thanks, Lawrence, I appreciate it.

J

"Lawrence Garvin (MVP)" <lawrence[ at ]nospam> wrote in message
news:eFV4lI5OJHA.2292[ at ]TK2MSFTNGP04.phx.gbl...
[Quoted Text]
> "John G Howard" <mailto[ at ]NOSPAM.ncmb.uscourts.gov> wrote in message
> news:gefl7i$j31$1[ at ]coronis.nyed.circ2.dcn...
>>I have a new installation of WSUS 3.0 on a 2003 server. In the Update
>>Services console, I never see more than 18 computers reporting, and it's
>>evident that when a new one is detected, one is dropped. Is this by
>>design?
>
> Well sorta.... <VBG>... it's "by the design" you used to clone your
> systems. :-)
>
> It's caused by duplicated SusClientID values in the registry.
>
> 1. Shutdown the Automatic Updates service (net stop wuauserv).
> 2. Delete the values i
> HKLM\Software\Microsoft\Windows\CurrentVersion\WindowsUpdate (but not from
> any of the subkeys!)
> 3. Restart the Automatic Updates service (net start wuauserv).
>
>> Also, the clients are being directed via Group Policy. It seems that
>> running gpupdate /force isn't enough to a client to appear in U.S., but a
>> reboot is required. That's a lot of manual messing around! Is something
>> wrong in what I'm doing?
>
> Yes.
>
> No reboot is required. 'gupdate /force /target:computer' will update the
> computer policies, which will trigger a reload of the WUA configuration
> data, which *may* trigger an immediate detection event, depending on what,
> if any, configuration values were changed. This all will be logged in
> %windir%\WindowsUpdate.log.
>
> Now, what you could be observing happening is that the policy refresh
> doesn't contain a value that would trigger a detection, thus the client
> doesn't appear, but a restart does (possibly because the previous
> detection failed -- or doesn't exist). This can also be determined by
> reviewing %windir%\WindowsUpdate.log at the time of the policy refresh.
>
>
> --
> Lawrence Garvin, M.S., MCITP(x2), MCTS(x5), MCP(x7), MCBMSP
> Principal/CTO, Onsite Technology Solutions, Houston, Texas
> Microsoft MVP - Software Distribution (2005-2009)
>
> MS WSUS Website: http://www.microsoft.com/wsus
> My Websites: http://www.onsitechsolutions.com;
> http://wsusinfo.onsitechsolutions.com
> My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
>


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