Office XP Perpetually Asking for EULA Acceptance after October Patches Ray Newman <ray_newman[ at ]hotmailunderpants.com> 10/15/2008 4:12:02 PM Luckily, I only have one user still on Office XP, but every time she opens a program from that suite it asks her to accept the EULA. Close the program and reopen it...same EULA. At first I thought it might have been some malware she contracted, but this appears to be a legitimate problem with her Office XP installation that only cropped up after last night's patches were applied. If it makes any difference, we are still running WSUS v2 here. I am going to uninstall any Office patches from yesterday from her PC for now and see how it goes. Is anyone else encountering this issue this morning? -- Ray Newman Desktop/Network Specialist Colonnade Properties, LLC

Re: Office XP Perpetually Asking for EULA Acceptance after October Patches Ray Newman <ray_newman[ at ]hotmailunderpants.com> 10/15/2008 4:36:01 PM Wow...it's been a while since I have posted, as I have not worked with Colonnade for well over 3 years. *fixed* Also, while I did not determine which patch caused this issue, the workaround was rather simple. I logged on to the PC as a local admin and accepted the EULA and all was well. Apparently Office XP tries to write something to a file or a portion of the registry that is not available to limited users when it makes note of whether or not the EULA had been accepted. Strange indeed. Hope this helps someone... On 15 Oct 2008 11:12:02 -0500, Ray Newman <ray_newman[ at ]hotmailunderpants.com> wrote: [Quoted Text] >Luckily, I only have one user still on Office XP, but every time she >opens a program from that suite it asks her to accept the EULA. Close >the program and reopen it...same EULA. > >At first I thought it might have been some malware she contracted, but >this appears to be a legitimate problem with her Office XP >installation that only cropped up after last night's patches were >applied. > >If it makes any difference, we are still running WSUS v2 here. > >I am going to uninstall any Office patches from yesterday from her PC >for now and see how it goes. > >Is anyone else encountering this issue this morning?

Re: Office XP Perpetually Asking for EULA Acceptance after October Patches "John" <jadams[ at ]nospam.nospam> 10/27/2008 4:31:53 PM I have had some users complaining abou this so it does help that you posted this, but it does not help in that i do not want to have to go around to that many pc's just to login and accept this thing..... Does someone out there have a good fix to this? I would think you could accept directly from the wsus server... "Ray Newman" <ray_newman[ at ]hotmailunderpants.com> wrote in message news:pm6cf4d7kv9ckklelj7qafi6imoptk9nee[ at ]4ax.com... [Quoted Text] > Wow...it's been a while since I have posted, as I have not worked with > Colonnade for well over 3 years. *fixed* > > Also, while I did not determine which patch caused this issue, the > workaround was rather simple. > > I logged on to the PC as a local admin and accepted the EULA and all > was well. Apparently Office XP tries to write something to a file or > a portion of the registry that is not available to limited users when > it makes note of whether or not the EULA had been accepted. > > Strange indeed. Hope this helps someone... > > > On 15 Oct 2008 11:12:02 -0500, Ray Newman > <ray_newman[ at ]hotmailunderpants.com> wrote: > >>Luckily, I only have one user still on Office XP, but every time she >>opens a program from that suite it asks her to accept the EULA. Close >>the program and reopen it...same EULA. >> >>At first I thought it might have been some malware she contracted, but >>this appears to be a legitimate problem with her Office XP >>installation that only cropped up after last night's patches were >>applied. >> >>If it makes any difference, we are still running WSUS v2 here. >> >>I am going to uninstall any Office patches from yesterday from her PC >>for now and see how it goes. >> >>Is anyone else encountering this issue this morning?