Windows Update Agent V3 (7.2.6001.784) error 0x800704dd Dim <Dimitri.Meeuws[ at ]hp.com> 11/3/2008 2:39:24 PM We are having problems using the Windows Update Agent V3 (7.2.6001.784) when we use the agent when nobody is logged on! We get the error 0x800704dd (-2147023651) while searching for patches. The problem occures almost immediately. We didn't have this problem in earlier builds of the Windows Update Agent V3. (for instance 7.0.6000.374) We can reproduce this problem using psexec.exe and the MBSA package. (both microsoft products) We have this problem on a system with: Windows XP SP2 & all Security fixes. We have the same problem on Windows Vista. Only the error on windows Vista is: 0x800703F0 (-2147023888) We also have re-installed Windows Update agent, removed the distribution directory with no success. So I think it has definitaly something to do with the latest WUA build. To reproduce the problem you need to install the latest WindowsUpdateAgent30-x86.exe, MBSASetup-x86-EN.msi and C:\wsusscn2.cab on the test system. Create a Test.bat file containing the MBSA command : "C:\Program Files\Microsoft Baseline Security Analyzer 2\mbsacli.exe" /xmlout /catalog c:\wsusscn2.cab /unicode >c:\results.xml Now we launch the Test.BAT file from another system in the network The problem doesn't occur when the systemaccount is used but it does occur when a local account is used. psexec \\brojlnxpvm -s c:\temp\test.bat PsExec v1.86 - Execute processes remotely Copyright (C) 2001-2007 Mark Russinovich Sysinternals - www.sysinternals.com C:\WINDOWS\system32>"C:\Program Files\Microsoft Baseline Security Analyzer 2\mbs acli.exe" /xmlout /catalog c:\wsusscn2.cab /unicode 1>c:\results.xml ”M i c r o s o f t B a s e l i n e S e c u r i t y A n a l y z e r V e r s i o n 2 . 1 ( 2 . 1 . 2 1 0 4 . 0 ) ( C ) C o p y r i g h t 2 0 0 2 - 2 0 0 7 M i c r o s o f t C o r p o r a t i o n . A l l r i g h t s r e s e r v e d . c:\temp\test.bat exited on brojlnxpvm with error code 0. C:\Program Files\Microsoft Visual Studio 8\VC>psexec \\brojlnxpvm -u Leen c:\tem p\test.bat psexec \\brojlnxpvm -u Leen c:\temp\test.bat PsExec v1.86 - Execute processes remotely Copyright (C) 2001-2007 Mark Russinovich Sysinternals - www.sysinternals.com Password: C:\WINDOWS\system32>"C:\Program Files\Microsoft Baseline Security Analyzer 2\mbs acli.exe" /xmlout /catalog c:\wsusscn2.cab /unicode 1>c:\results.xml ”M i c r o s o f t B a s e l i n e S e c u r i t y A n a l y z e r V e r s i o n 2 . 1 ( 2 . 1 . 2 1 0 4 . 0 ) ( C ) C o p y r i g h t 2 0 0 2 - 2 0 0 7 M i c r o s o f t C o r p o r a t i o n . A l l r i g h t s r e s e r v e d . A n e r r o r o c c u r r e d w h i l e s c a n n i n g f o r s e c u r i t y u p d a t e s . ( 0 x 8 0 0 7 0 4 d d ) c:\temp\test.bat exited on brojlnxpvm with error code 0. Extract from the WindowsUpdate.log 2008-10-29 16:24:48:327 556 dac Misc =========== Logging initialized (build: 7.2.6001.784, tz: +0100) =========== 2008-10-29 16:24:48:327 556 dac Misc = Process: C:\Program Files \Microsoft Baseline Security Analyzer 2\mbsacli.exe 2008-10-29 16:24:48:327 556 dac Misc = Module: C:\WINDOWS \system32\wuapi.dll 2008-10-29 16:24:48:327 556 dac COMAPI ------------- 2008-10-29 16:24:48:327 556 dac COMAPI -- START -- COMAPI: Search [ClientId = MBSA] 2008-10-29 16:24:48:327 556 dac COMAPI --------- 2008-10-29 16:24:48:347 1420 230 Service WARNING: GetUserTokenFromSessionId failed with error 800704dd for session 0 2008-10-29 16:24:48:357 556 dac COMAPI WARNING: Unable to listen to self-update/shutdown event (hr=0X800704DD) 2008-10-29 16:24:48:357 556 dac COMAPI WARNING: Unable to establish connection to the service. (hr=800704DD) 2008-10-29 16:24:48:357 556 dac COMAPI - WARNING: Exit code = 0x800704DD 2008-10-29 16:24:48:357 556 dac COMAPI --------- 2008-10-29 16:24:48:357 556 dac COMAPI -- END -- COMAPI: Search [ClientId = ] 2008-10-29 16:24:48:357 556 dac COMAPI ------------- 2008-10-29 16:24:48:357 556 dac COMAPI FATAL: Unable to perform synchronous search. (hr=800704D Besturingssysteem: Windows XP

Re: Windows Update Agent V3 (7.2.6001.784) error 0x800704dd "Lawrence Garvin \(MVP\)" <lawrence[ at ]news.postalias> 11/3/2008 6:17:36 PM "Dim" <Dimitri.Meeuws[ at ]hp.com> wrote in message news:a30cd29e-9bd7-4f7e-9be3-2038c41c3cfb[ at ]p10g2000prf.googlegroups.com... [Quoted Text] > We are having problems using the Windows Update Agent V3 > (7.2.6001.784) when we use the agent when nobody is logged on! > We get the error 0x800704dd (-2147023651) 0x800704dd - Error Not Logged On to network > To reproduce the problem you need to install the latest > WindowsUpdateAgent30-x86.exe, MBSASetup-x86-EN.msi and C:\wsusscn2.cab > on the test system. > Now we launch the Test.BAT file from another system in the network > The problem doesn't occur when the systemaccount is used but it does > occur when a local account is used. > psexec \\brojlnxpvm -s c:\temp\test.bat Using psexec is *NOT* how the MBSA is designed to be executed! And using a local account is doomed to fail -- by design. > 2008-10-29 16:24:48:357 556 dac COMAPI WARNING: Unable to establish > connection to the service. (hr=800704DD) This is to be expected. The requisite privileges do not exist to properly execute the scan. The correct way to invoke a scan of a remote system is mbsacli /target DOMAIN\computername /xmlout /catalog c:\wsusscn2.cab /unicode which sends the requisite COM calls to the remote WUA and thus runs in the context of the WUA using the Local System account on the remote machine. -- Lawrence Garvin, M.S., MCITP(x2), MCTS(x5), MCP(x7), MCBMSP Principal/CTO, Onsite Technology Solutions, Houston, Texas Microsoft MVP - Software Distribution (2005-2009) MS WSUS Website: http://www.microsoft.com/wsus My Websites: http://www.onsitechsolutions.com; http://wsusinfo.onsitechsolutions.com My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin