Installing software is very slow on TS 2003 "W.a.Sdanou" <wasdanou[ at ]gmail.com> 12/27/2008 1:41:46 PM Since a few month's were having a problem with installing new software on both windows 2003 SP2 R2 terminal servers. We don't know exactly when it occured first. No other servers seem to have this problem. We tried to trace it back to some other installed piece of software or windows update, but without any succes. What happens is the following. When installing a small piece of software like delprof.exe, it takes about 25 minutes before it's done. During this time, msiexec.exe takes 25% of the processor capacity. On other servers it takes about 10 seconds to install. Its on a dual processor 3Ghz (with hyperthreading) ProLiant DL360 G4p. Also, at times it takes a few minutes for users to logon. this times it's the userinit.exe that uses 25% processor capacity.Installing Windows updates or other software takes hours. We have check about all the obviouse things, like slow hardware, profiles, redirecting, other software but nothing came up. Does anyone have a suggestion, or had to cope with the same problem?

Re: Installing software is very slow on TS 2003 "Vera Noest [MVP]" <vera.noest[ at ]remove-this.hem.utfors.se> 12/28/2008 9:02:36 PM You might want to enable both user environment and windows installer logging to get more information about what is going on: 221833 - How to enable user environment debug logging in retail builds of Windows http://support.microsoft.com/?kbid=221833 223300 - How to Enable Windows Installer Logging http://support.microsoft.com/?kbid=223300 _________________________________________________________ Vera Noest MCSE, CCEA, Microsoft MVP - Terminal Server TS troubleshooting: http://ts.veranoest.net ___ please respond in newsgroup, NOT by private email ___ "W.a.Sdanou" <wasdanou[ at ]gmail.com> wrote on 27 dec 2008 in microsoft.public.windows.terminal_services: [Quoted Text] > Since a few month's were having a problem with installing new > software on both windows 2003 SP2 R2 terminal servers. We don't > know exactly when it occured first. No other servers seem to > have this problem. We tried to trace it back to some other > installed piece of software or windows update, but without any > succes. What happens is the following. When installing a small > piece of software like delprof.exe, it takes about 25 minutes > before it's done. During this time, msiexec.exe takes 25% of the > processor capacity. On other servers it takes about 10 seconds > to install. Its on a dual processor 3Ghz (with hyperthreading) > ProLiant DL360 G4p. Also, at times it takes a few minutes for > users to logon. this times it's the userinit.exe that uses 25% > processor capacity.Installing Windows updates or other software > takes hours. > > We have check about all the obviouse things, like slow hardware, > profiles, redirecting, other software but nothing came up. > > Does anyone have a suggestion, or had to cope with the same > problem?

Re: Installing software is very slow on TS 2003 "W.a.Sdanou" <wasdanou[ at ]gmail.com> 12/30/2008 11:44:24 AM I won't bother you with the complete logging, but I logged removing and installing delprog.msi and noticed the following lines. Notice the amount of time after logging "Opening Terminal Server registry propogation window". when installing: MSI (s) (04:60) [11:57:09:110]: Server not locked: locking for product {6E5C9B5E-8AB6-4D49-9DF7-1A48B29BB9E1} MSI (s) (04:60) [11:57:09:141]: Opening Terminal Server registry propogation window. Action ended 12:32:35: InstallInitialize. Return value 1. MSI (s) (04:60) [12:32:35:567]: Doing action: ProcessComponents Action 12:32:35: ProcessComponents. Updating component registration Action start 12:32:35: ProcessComponents. I've also seen some of these error messages: DEBUG: Error 2826: Control BottomLine on dialog PrepareDlg extends beyond the boundaries of the dialog to the right by 5 pixels Internal Error 2826. PrepareDlg, BottomLine, to the right But in the end it simply says: === Logging stopped: 30-12-2008 12:34:42 === MSI (c) (70:90) [12:34:42:911]: Note: 1: 1707 MSI (c) (70:90) [12:34:42:911]: Product: Windows Resource Kit Tools - DelProf.exe -- Installation operation completed successfully. MSI (c) (70:90) [12:34:42:911]: Windows Installer installed the product. Product Name: Windows Resource Kit Tools - DelProf.exe. Product Version: 5.2.3790.1060. Product Language: 1033. Installation success or error status: 0. MSI (c) (70:90) [12:34:42:911]: Grabbed execution mutex. MSI (c) (70:90) [12:34:42:911]: Cleaning up uninstalled install packages, if any exist MSI (c) (70:90) [12:34:42:927]: MainEngineThread is returning 0 === Verbose logging stopped: 30-12-2008 12:34:43 === I've searched around and wonder if reinstalling .NET framework 1.0 and 3.p sp1 can resolve this. Or are there other roads to be walked. On 28-12-2008 22:02, Vera Noest [MVP] wrote: [Quoted Text] > You might want to enable both user environment and windows > installer logging to get more information about what is going on: > > 221833 - How to enable user environment debug logging in retail > builds of Windows > http://support.microsoft.com/?kbid=221833 > > 223300 - How to Enable Windows Installer Logging > http://support.microsoft.com/?kbid=223300 > > _________________________________________________________ > Vera Noest > MCSE, CCEA, Microsoft MVP - Terminal Server > TS troubleshooting: http://ts.veranoest.net > ___ please respond in newsgroup, NOT by private email ___ >