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Group:  English: Windows Server » microsoft.public.windows.server.update_services
Thread: WSUS Not Updating

HTVi
TV Discussion Newsgroups

WSUS Not Updating
Anna 11/12/2008 7:32:05 PM
Some computers are not being updated via WSUS, others not reported yet and
others are reporting they have been updated within the last couple of weeks.
I even deleted the computers from WSUS and added them back and still have the
same problem. How can I get all of my computers to be updated?

Re: WSUS Not Updating
"Lawrence Garvin \(MVP\)" <lawrence[ at ]news.postalias> 11/12/2008 9:37:06 PM
"Anna" <Anna[ at ]discussions.microsoft.com> wrote in message
news:5F7F14AF-DEB2-41E5-8AF0-59960C25102C[ at ]microsoft.com...
[Quoted Text]
> Some computers are not being updated via WSUS, others not reported yet and
> others are reporting they have been updated within the last couple of
> weeks.
> I even deleted the computers from WSUS and added them back

added them back???


> and still have the
> same problem. How can I get all of my computers to be updated?

Find out why they're not communicating with the WSUS Server. :-)

The *best* way to do this is to review the %windir%\WindowsUpdate.log for
error entries indicating the failure(s).



--
Lawrence Garvin, M.S., MCITP(x2), MCTS(x5), MCP(x7), MCBMSP
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2009)

MS WSUS Website: http://www.microsoft.com/wsus
My Websites: http://www.onsitechsolutions.com;
http://wsusinfo.onsitechsolutions.com
My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin

Re: WSUS Not Updating
Anna 11/12/2008 9:50:07 PM
This is a snbipet from the client's update.log

2008-11-12 11:00:58:485 1416 36c AU AU received policy change subscription
event
2008-11-12 11:31:50:042 1416 2f4 AU Triggering AU detection through
DetectNow API
2008-11-12 11:31:50:042 1416 2f4 AU Triggering Online detection
(non-interactive)
2008-11-12 11:31:50:042 1416 36c AU #############
2008-11-12 11:31:50:042 1416 36c AU ## START ## AU: Search for updates
2008-11-12 11:31:50:042 1416 36c AU #########
2008-11-12 11:31:50:042 1416 36c AU <<## SUBMITTED ## AU: Search for updates
[CallId = {B3EC16ED-E680-4BE0-83B5-9B539994A45D}]
2008-11-12 11:31:50:042 1416 adc Agent *************
2008-11-12 11:31:50:042 1416 adc Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-11-12 11:31:50:042 1416 adc Agent *********
2008-11-12 11:31:50:042 1416 adc Agent * Online = Yes; Ignore download
priority = No
2008-11-12 11:31:50:042 1416 adc Agent * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
IsAssigned=1 and RebootRequired=1"
2008-11-12 11:31:50:042 1416 adc Agent * ServiceID =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2008-11-12 11:31:50:042 1416 adc Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
2008-11-12 11:31:50:074 1416 adc Misc Microsoft signed: Yes
2008-11-12 11:32:02:088 1416 adc Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190194
2008-11-12 11:32:02:088 1416 adc Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80190194
2008-11-12 11:32:02:088 1416 adc Misc WARNING: DownloadFileInternal failed
for http://afspc1srv/selfupdate/wuident.cab: error 0x80190194
2008-11-12 11:32:02:088 1416 adc Setup FATAL: IsUpdateRequired failed with
error 0x80244019
2008-11-12 11:32:02:088 1416 adc Setup WARNING: SelfUpdate: Default Service:
IsUpdateRequired failed: 0x80244019
2008-11-12 11:32:02:088 1416 adc Setup WARNING: SelfUpdate: Default Service:
IsUpdateRequired failed, error = 0x80244019
2008-11-12 11:32:02:088 1416 adc Agent * WARNING: Skipping scan,
self-update check returned 0x80244019
2008-11-12 11:32:02:948 1416 adc Agent * WARNING: Exit code = 0x80244019
2008-11-12 11:32:02:948 1416 adc Agent *********
2008-11-12 11:32:02:948 1416 adc Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-11-12 11:32:02:948 1416 adc Agent *************
2008-11-12 11:32:02:948 1416 adc Agent WARNING: WU client failed Searching
for update with error 0x80244019
2008-11-12 11:32:02:948 1416 c0 AU >>## RESUMED ## AU: Search for updates
[CallId = {B3EC16ED-E680-4BE0-83B5-9B539994A45D}]
2008-11-12 11:32:02:948 1416 c0 AU # WARNING: Search callback failed,
result = 0x80244019
2008-11-12 11:32:02:948 1416 c0 AU # WARNING: Failed to find updates with
error code 80244019
2008-11-12 11:32:02:948 1416 c0 AU #########
2008-11-12 11:32:02:948 1416 c0 AU ## END ## AU: Search for updates
[CallId = {B3EC16ED-E680-4BE0-83B5-9B539994A45D}]
2008-11-12 11:32:02:948 1416 c0 AU #############
2008-11-12 11:32:02:948 1416 c0 AU AU setting next detection timeout to
2008-11-12 22:32:02
2008-11-12 11:32:02:948 1416 c0 AU Setting AU scheduled install time to
2008-11-12 18:00:00
2008-11-12 11:32:07:088 1416 adc Report REPORT EVENT:
{A14A1F0B-017B-4BA7-B4E8-B474D7D672B3} 2008-11-12
11:32:02:088-0600 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 80244019 SelfUpdate Failure Software
Synchronization Windows Update Client failed to detect with error 0x80244019.
2008-11-12 11:33:51:674 1416 adc PT WARNING: Cached cookie has expired or
new PID is available
2008-11-12 11:33:51:674 1416 adc PT Initializing simple targeting cookie,
clientId = a543a76f-e57d-4223-ada8-25085ef3a475, target group = , DNS name =
remote-pc.andersonof.com
2008-11-12 11:33:51:674 1416 adc PT Server URL =
http://afspc1srv/SimpleAuthWebService/SimpleAuth.asmx
2008-11-12 11:33:51:721 1416 adc Report Uploading 1 events using cached
cookie, reporting URL =
http://afspc1srv/ReportingWebService/ReportingWebService.asmx
2008-11-12 11:33:51:737 1416 adc Report Reporter successfully uploaded 1
events.
2008-11-12 14:28:45:500 1416 36c AU Forced install timer expired for
scheduled install
2008-11-12 14:28:45:500 1416 36c AU UpdateDownloadProperties: 0 download(s)
are still in progress.
2008-11-12 14:28:45:531 1416 36c AU Setting AU scheduled install time to
2008-11-13 18:00:00



"Lawrence Garvin (MVP)" wrote:

[Quoted Text]
> "Anna" <Anna[ at ]discussions.microsoft.com> wrote in message
> news:5F7F14AF-DEB2-41E5-8AF0-59960C25102C[ at ]microsoft.com...
> > Some computers are not being updated via WSUS, others not reported yet and
> > others are reporting they have been updated within the last couple of
> > weeks.
> > I even deleted the computers from WSUS and added them back
>
> added them back???
>
>
> > and still have the
> > same problem. How can I get all of my computers to be updated?
>
> Find out why they're not communicating with the WSUS Server. :-)
>
> The *best* way to do this is to review the %windir%\WindowsUpdate.log for
> error entries indicating the failure(s).
>
>
>
> --
> Lawrence Garvin, M.S., MCITP(x2), MCTS(x5), MCP(x7), MCBMSP
> Principal/CTO, Onsite Technology Solutions, Houston, Texas
> Microsoft MVP - Software Distribution (2005-2009)
>
> MS WSUS Website: http://www.microsoft.com/wsus
> My Websites: http://www.onsitechsolutions.com;
> http://wsusinfo.onsitechsolutions.com
> My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
>
>
Re: WSUS Not Updating
"Lawrence Garvin \(MVP\)" <lawrence[ at ]news.postalias> 11/12/2008 11:26:37 PM
"Anna" <Anna[ at ]discussions.microsoft.com> wrote in message
news:AFD72278-049A-45C7-93C7-CD8F0B8A224E[ at ]microsoft.com...

[Quoted Text]
>> > Some computers are not being updated via WSUS, others not reported yet
>> > and
>> > others are reporting they have been updated within the last couple of
>> > weeks.
>> > I even deleted the computers from WSUS and added them back
>>
>> added them back???

>> > and still have the
>> > same problem. How can I get all of my computers to be updated?
>>
>> Find out why they're not communicating with the WSUS Server. :-)
>>
>> The *best* way to do this is to review the %windir%\WindowsUpdate.log for
>> error entries indicating the failure(s).

> 2008-11-12 11:32:02:088 1416 adc Misc WARNING: DownloadFileInternal failed
> for http://afspc1srv/selfupdate/wuident.cab: error 0x80190194


Aha!.... a scenario we see quite often. :-)

The most likely cause is that you've recently upgraded to the "SP1" of WSUS
3.0, which has a nasty habit of not 'reinstalling' the /selfupdate virtual
directory.

1. Create a virtual directory in the Default Web Site named 'selfupdate'.

2. Set its pathname to C:\Program Files\Update Services\Selfupdate

3. Enable Anonymous Access via IIS Manager for the selfupdate virtual
directory.


--
Lawrence Garvin, M.S., MCITP(x2), MCTS(x5), MCP(x7), MCBMSP
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2009)

MS WSUS Website: http://www.microsoft.com/wsus
My Websites: http://www.onsitechsolutions.com;
http://wsusinfo.onsitechsolutions.com
My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin

Re: WSUS Not Updating
Anna 11/13/2008 4:03:01 PM
I added the virtual directory. Is there anything I need to do in order to
have the update reports from the clients?

"Lawrence Garvin (MVP)" wrote:

[Quoted Text]
> "Anna" <Anna[ at ]discussions.microsoft.com> wrote in message
> news:AFD72278-049A-45C7-93C7-CD8F0B8A224E[ at ]microsoft.com...
>
> >> > Some computers are not being updated via WSUS, others not reported yet
> >> > and
> >> > others are reporting they have been updated within the last couple of
> >> > weeks.
> >> > I even deleted the computers from WSUS and added them back
> >>
> >> added them back???
>
> >> > and still have the
> >> > same problem. How can I get all of my computers to be updated?
> >>
> >> Find out why they're not communicating with the WSUS Server. :-)
> >>
> >> The *best* way to do this is to review the %windir%\WindowsUpdate.log for
> >> error entries indicating the failure(s).
>
> > 2008-11-12 11:32:02:088 1416 adc Misc WARNING: DownloadFileInternal failed
> > for http://afspc1srv/selfupdate/wuident.cab: error 0x80190194
>
>
> Aha!.... a scenario we see quite often. :-)
>
> The most likely cause is that you've recently upgraded to the "SP1" of WSUS
> 3.0, which has a nasty habit of not 'reinstalling' the /selfupdate virtual
> directory.
>
> 1. Create a virtual directory in the Default Web Site named 'selfupdate'.
>
> 2. Set its pathname to C:\Program Files\Update Services\Selfupdate
>
> 3. Enable Anonymous Access via IIS Manager for the selfupdate virtual
> directory.
>
>
> --
> Lawrence Garvin, M.S., MCITP(x2), MCTS(x5), MCP(x7), MCBMSP
> Principal/CTO, Onsite Technology Solutions, Houston, Texas
> Microsoft MVP - Software Distribution (2005-2009)
>
> MS WSUS Website: http://www.microsoft.com/wsus
> My Websites: http://www.onsitechsolutions.com;
> http://wsusinfo.onsitechsolutions.com
> My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
>
>
Re: WSUS Not Updating
"Lawrence Garvin \(MVP\)" <lawrence[ at ]news.postalias> 11/14/2008 3:08:42 AM
"Anna" <Anna[ at ]discussions.microsoft.com> wrote in message
news:57CA87A2-68AD-4FB3-8863-DEF360DFE1D3[ at ]microsoft.com...
[Quoted Text]
>I added the virtual directory. Is there anything I need to do in order to
> have the update reports from the clients?

No. That should self-correct within 22 hours, once each client has executed
it's next regularly scheduled detection and is able to successfully query
the contents of the /selfupdate virtual directory.



--
Lawrence Garvin, M.S., MCITP(x2), MCTS(x5), MCP(x7), MCBMSP
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2009)

MS WSUS Website: http://www.microsoft.com/wsus
My Websites: http://www.onsitechsolutions.com;
http://wsusinfo.onsitechsolutions.com
My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin

Re: WSUS Not Updating
Anna 11/14/2008 5:02:01 PM
Only computer has a reported date of today. The others vary from this month
to months ago.

"Lawrence Garvin (MVP)" wrote:

[Quoted Text]
> "Anna" <Anna[ at ]discussions.microsoft.com> wrote in message
> news:57CA87A2-68AD-4FB3-8863-DEF360DFE1D3[ at ]microsoft.com...
> >I added the virtual directory. Is there anything I need to do in order to
> > have the update reports from the clients?
>
> No. That should self-correct within 22 hours, once each client has executed
> it's next regularly scheduled detection and is able to successfully query
> the contents of the /selfupdate virtual directory.
>
>
>
> --
> Lawrence Garvin, M.S., MCITP(x2), MCTS(x5), MCP(x7), MCBMSP
> Principal/CTO, Onsite Technology Solutions, Houston, Texas
> Microsoft MVP - Software Distribution (2005-2009)
>
> MS WSUS Website: http://www.microsoft.com/wsus
> My Websites: http://www.onsitechsolutions.com;
> http://wsusinfo.onsitechsolutions.com
> My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
>
>
Re: WSUS Not Updating
"Lawrence Garvin \(MVP\)" <lawrence[ at ]news.postalias> 11/14/2008 5:12:36 PM
"Anna" <Anna[ at ]discussions.microsoft.com> wrote in message
news:D9FB37B3-739D-4560-A8FD-C97ED1CDC4C1[ at ]microsoft.com...
[Quoted Text]
> Only computer has a reported date of today. The others vary from this
> month
> to months ago.

This would indicate you have additional issues at work.

Please run the Client Diagnostic Tool on one of these systems that have not
reported, and post the results for further analysis.


--
Lawrence Garvin, M.S., MCITP(x2), MCTS(x5), MCP(x7), MCBMSP
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2009)

MS WSUS Website: http://www.microsoft.com/wsus
My Websites: http://www.onsitechsolutions.com;
http://wsusinfo.onsitechsolutions.com
My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin

Re: WSUS Not Updating
Anna 11/14/2008 5:24:01 PM
This is the result of the Client Diagnostic Tool:


WSUS Client Diagnostics Tool

Checking Machine State
Checking for admin rights to run tool . . . . . . . . . PASS
Automatic Updates Service is running. . . . . . . . . . PASS
Background Intelligent Transfer Service is not running. PASS
Wuaueng.dll version 7.0.6000.374. . . . . . . . . . . . PASS
This version is WSUS 2.0

Checking AU Settings
AU Option is 4: Scheduled Install . . . . . . . . . . . PASS
Option is from Policy settings

Checking Proxy Configuration
Checking for winhttp local machine Proxy settings . . . PASS
Winhttp local machine access type
<Direct Connection>
Winhttp local machine Proxy. . . . . . . . . . NONE
Winhttp local machine ProxyBypass. . . . . . . NONE
Checking User IE Proxy settings . . . . . . . . . . . . PASS
User IE Proxy. . . . . . . . . . . . . . . . . NONE
User IE ProxyByPass. . . . . . . . . . . . . . NONE
User IE AutoConfig URL Proxy . . . . . . . . . NONE
User IE AutoDetect
AutoDetect not in use

Checking Connection to WSUS/SUS Server
WUServer = http://afspc1srv
WUStatusServer = http://afspc1srv
UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
Connection to server. . . . . . . . . . . . . . . . . . PASS

WinHttpDownloadFileToMemory(szURLDest, NULL, 0, NULL, NULL, NULL,
&downloadBuffe
r) failed with hr=0x80190194

No Error description could be found

Press Enter to Complete

"Lawrence Garvin (MVP)" wrote:

[Quoted Text]
> "Anna" <Anna[ at ]discussions.microsoft.com> wrote in message
> news:D9FB37B3-739D-4560-A8FD-C97ED1CDC4C1[ at ]microsoft.com...
> > Only computer has a reported date of today. The others vary from this
> > month
> > to months ago.
>
> This would indicate you have additional issues at work.
>
> Please run the Client Diagnostic Tool on one of these systems that have not
> reported, and post the results for further analysis.
>
>
> --
> Lawrence Garvin, M.S., MCITP(x2), MCTS(x5), MCP(x7), MCBMSP
> Principal/CTO, Onsite Technology Solutions, Houston, Texas
> Microsoft MVP - Software Distribution (2005-2009)
>
> MS WSUS Website: http://www.microsoft.com/wsus
> My Websites: http://www.onsitechsolutions.com;
> http://wsusinfo.onsitechsolutions.com
> My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
>
>
Re: WSUS Not Updating
"Lawrence Garvin \(MVP\)" <lawrence[ at ]news.postalias> 11/14/2008 6:00:06 PM
"Anna" <Anna[ at ]discussions.microsoft.com> wrote in message
news:4AF6F3F8-4A94-401F-92A2-1AC0BB8C2D27[ at ]microsoft.com...

[Quoted Text]
> This is the result of the Client Diagnostic Tool:

Here we go... :-)

> Checking Connection to WSUS/SUS Server
> WUServer = http://afspc1srv
> WUStatusServer = http://afspc1srv
> UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
> Connection to server. . . . . . . . . . . . . . . . . . PASS
>
> WinHttpDownloadFileToMemory(szURLDest, NULL, 0, NULL, NULL, NULL,
> &downloadBuffe
> r) failed with hr=0x80190194

The 0x80190194 is an HTTP '404' error, caused, most likely, because the
'selfupdate' virtual directory is missing.

You stated that you added the virtual directory back; did you also set the
pathname and enable anonymous access permissions as indicated in my original
post.

*****
1. Create a virtual directory in the Default Web Site named
'selfupdate'.
2. Set its pathname to C:\Program Files\Update Services\Selfupdate
3. Enable Anonymous Access via IIS Manager for the selfupdate virtual
directory.
*****

Also, does that path actually have content?

Please browse to http://afspc1srv/selfupdate/iuident.cab, you should get a
File Open/Save dialog box for the iuident.cab file.

The CDT specifically checks for the presence of the wuaucomp.cab file in the
platform-specific tree,
so if you're running the CDT from a Windows XP system, and because the CDT
is still only a WSUS-2 aware tool,
it will be looking for
http://afspc1srv/selfupdate/AU/x86/XP/en/wuaucomp.cab.

If you're running the CDT from the WSUS Server, it will be looking for
http://afspc1srv/selfupdate/AU/x86/en/wuaucomp.cab



--
Lawrence Garvin, M.S., MCITP(x2), MCTS(x5), MCP(x7), MCBMSP
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2009)

MS WSUS Website: http://www.microsoft.com/wsus
My Websites: http://www.onsitechsolutions.com;
http://wsusinfo.onsitechsolutions.com
My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin

Re: WSUS Not Updating
Anna 11/14/2008 7:04:01 PM
I created the virtual directory but it does not have any content. When I
click on http://afspc1srv/selfupdate/iuident.cab, I get page cannot be
displayed.

"Lawrence Garvin (MVP)" wrote:

[Quoted Text]
> "Anna" <Anna[ at ]discussions.microsoft.com> wrote in message
> news:4AF6F3F8-4A94-401F-92A2-1AC0BB8C2D27[ at ]microsoft.com...
>
> > This is the result of the Client Diagnostic Tool:
>
> Here we go... :-)
>
> > Checking Connection to WSUS/SUS Server
> > WUServer = http://afspc1srv
> > WUStatusServer = http://afspc1srv
> > UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
> > Connection to server. . . . . . . . . . . . . . . . . . PASS
> >
> > WinHttpDownloadFileToMemory(szURLDest, NULL, 0, NULL, NULL, NULL,
> > &downloadBuffe
> > r) failed with hr=0x80190194
>
> The 0x80190194 is an HTTP '404' error, caused, most likely, because the
> 'selfupdate' virtual directory is missing.
>
> You stated that you added the virtual directory back; did you also set the
> pathname and enable anonymous access permissions as indicated in my original
> post.
>
> *****
> 1. Create a virtual directory in the Default Web Site named
> 'selfupdate'.
> 2. Set its pathname to C:\Program Files\Update Services\Selfupdate
> 3. Enable Anonymous Access via IIS Manager for the selfupdate virtual
> directory.
> *****
>
> Also, does that path actually have content?
>
> Please browse to http://afspc1srv/selfupdate/iuident.cab, you should get a
> File Open/Save dialog box for the iuident.cab file.
>
> The CDT specifically checks for the presence of the wuaucomp.cab file in the
> platform-specific tree,
> so if you're running the CDT from a Windows XP system, and because the CDT
> is still only a WSUS-2 aware tool,
> it will be looking for
> http://afspc1srv/selfupdate/AU/x86/XP/en/wuaucomp.cab.
>
> If you're running the CDT from the WSUS Server, it will be looking for
> http://afspc1srv/selfupdate/AU/x86/en/wuaucomp.cab
>
>
>
> --
> Lawrence Garvin, M.S., MCITP(x2), MCTS(x5), MCP(x7), MCBMSP
> Principal/CTO, Onsite Technology Solutions, Houston, Texas
> Microsoft MVP - Software Distribution (2005-2009)
>
> MS WSUS Website: http://www.microsoft.com/wsus
> My Websites: http://www.onsitechsolutions.com;
> http://wsusinfo.onsitechsolutions.com
> My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
>
>
Re: WSUS Not Updating
"Lawrence Garvin \(MVP\)" <lawrence[ at ]news.postalias> 11/14/2008 8:53:43 PM
"Anna" <Anna[ at ]discussions.microsoft.com> wrote in message
news:29901FD4-8F5F-4EFF-8B26-0DA9EF7E688D[ at ]microsoft.com...
[Quoted Text]
>I created the virtual directory but it does not have any content. When I
> click on http://afspc1srv/selfupdate/iuident.cab, I get page cannot be
> displayed.

Okay... well.. shucks.. my next answer would be to run the selfupdate.msi
installer package,
which used to be held in ~\Program Files\Update Services\Setup...

but it appears that package is missing (not created?) from the WSUS3SP1
installer package
(might have something to do with why the virtual directory is never
created!)

I'm checking with the WSUS team now.

--
Lawrence Garvin, M.S., MCITP(x2), MCTS(x5), MCP(x7), MCBMSP
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2009)

MS WSUS Website: http://www.microsoft.com/wsus
My Websites: http://www.onsitechsolutions.com;
http://wsusinfo.onsitechsolutions.com
My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin

Re: WSUS Not Updating
Anna 11/18/2008 5:22:04 PM
Any news?

"Lawrence Garvin (MVP)" wrote:

[Quoted Text]
> "Anna" <Anna[ at ]discussions.microsoft.com> wrote in message
> news:29901FD4-8F5F-4EFF-8B26-0DA9EF7E688D[ at ]microsoft.com...
> >I created the virtual directory but it does not have any content. When I
> > click on http://afspc1srv/selfupdate/iuident.cab, I get page cannot be
> > displayed.
>
> Okay... well.. shucks.. my next answer would be to run the selfupdate.msi
> installer package,
> which used to be held in ~\Program Files\Update Services\Setup...
>
> but it appears that package is missing (not created?) from the WSUS3SP1
> installer package
> (might have something to do with why the virtual directory is never
> created!)
>
> I'm checking with the WSUS team now.
>
> --
> Lawrence Garvin, M.S., MCITP(x2), MCTS(x5), MCP(x7), MCBMSP
> Principal/CTO, Onsite Technology Solutions, Houston, Texas
> Microsoft MVP - Software Distribution (2005-2009)
>
> MS WSUS Website: http://www.microsoft.com/wsus
> My Websites: http://www.onsitechsolutions.com;
> http://wsusinfo.onsitechsolutions.com
> My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
>
>
Re: WSUS Not Updating
"Lawrence Garvin \(MVP\)" <lawrence[ at ]news.postalias> 11/18/2008 8:57:15 PM
"Anna" <Anna[ at ]discussions.microsoft.com> wrote in message
news:B4008B30-0056-41BF-A4E8-5763349BB925[ at ]microsoft.com...

[Quoted Text]
> Any news?

Yes... my apologies Anna.

I got a reply back the next day, and then got sidetracked when I meant to
post back here, and didn't do that.

The selfupdate.msi was removed from the package in the WSUS30SP1, and made a
core package of the installer.

The recommendation from the Microsoft WSUS Product Group is to uninstall
WSUS (keeping the database, content, and logs), and then reinstall
WSUS30SP1. This should result in the recreation of the C:\Program
Files\Update Services\selfupdate folder and files, and then from there
you'll still probably need to recreate the 'selfupdate' virtual directory.

--
Lawrence Garvin, M.S., MCITP(x2), MCTS(x5), MCP(x7), MCBMSP
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2009)

MS WSUS Website: http://www.microsoft.com/wsus
My Websites: http://www.onsitechsolutions.com;
http://wsusinfo.onsitechsolutions.com
My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin

Re: WSUS Not Updating
Anna 11/18/2008 10:25:02 PM
I unistalled and reinstalled SP1 but there are a handful of computers with a
not reported yet older than a month. Some computers are not showing up.

"Lawrence Garvin (MVP)" wrote:

[Quoted Text]
> "Anna" <Anna[ at ]discussions.microsoft.com> wrote in message
> news:B4008B30-0056-41BF-A4E8-5763349BB925[ at ]microsoft.com...
>
> > Any news?
>
> Yes... my apologies Anna.
>
> I got a reply back the next day, and then got sidetracked when I meant to
> post back here, and didn't do that.
>
> The selfupdate.msi was removed from the package in the WSUS30SP1, and made a
> core package of the installer.
>
> The recommendation from the Microsoft WSUS Product Group is to uninstall
> WSUS (keeping the database, content, and logs), and then reinstall
> WSUS30SP1. This should result in the recreation of the C:\Program
> Files\Update Services\selfupdate folder and files, and then from there
> you'll still probably need to recreate the 'selfupdate' virtual directory.
>
> --
> Lawrence Garvin, M.S., MCITP(x2), MCTS(x5), MCP(x7), MCBMSP
> Principal/CTO, Onsite Technology Solutions, Houston, Texas
> Microsoft MVP - Software Distribution (2005-2009)
>
> MS WSUS Website: http://www.microsoft.com/wsus
> My Websites: http://www.onsitechsolutions.com;
> http://wsusinfo.onsitechsolutions.com
> My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
>
>
Re: WSUS Not Updating
"Lawrence Garvin \(MVP\)" <lawrence[ at ]news.postalias> 11/19/2008 4:29:33 AM
"Anna" <Anna[ at ]discussions.microsoft.com> wrote in message
news:50F5BC67-C89B-4C2A-B120-601104A5806C[ at ]microsoft.com...
[Quoted Text]
>I unistalled and reinstalled SP1 but there are a handful of computers with
>a
> not reported yet older than a month. Some computers are not showing up.

After confirming that the 'selfupdate' is fully functional,
then the next step is back to Diagnostics 101....

run the Client Diagnostic Tool and verify client connectivity to the server.

Also, recognize that it can take up to 22 hours after restoring
functionality to the server before all of the clients will complete
checkins.

--
Lawrence Garvin, M.S., MCITP(x2), MCTS(x5), MCP(x7), MCBMSP
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2009)

MS WSUS Website: http://www.microsoft.com/wsus
My Websites: http://www.onsitechsolutions.com;
http://wsusinfo.onsitechsolutions.com
My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin

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