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Group:  English: General » microsoft.public.windows.64bit.general
Thread: Hauppauge very slow to release 64 bit drivers for some products

HTVi
TV Discussion Newsgroups

Hauppauge very slow to release 64 bit drivers for some products
"John E" <JCE[ at ]privacy.invalid> 4/20/2007 2:58:34 PM
Recently on the Hauppauge forum in the UK the following message appeared:

-----------

There have been a number of threads here recently regarding 64-bit drivers,
collectively known as the 88x range:

Nova-T
HVR-1100
HVR-1300
HVR-3000
HVR-4000

These products all the use same driver - so it is one driver for all the
products.

Currently we don't have a 64-bit Driver. We have plans to write one and when
I have a concrete date that a beta or any version will be released. I will
post it in this thread alone.

There is no reason to start any new threads on the subject as the
information can be found in this thread.

We don't normally lock/delete posts but I think it's best all round if we
keep the information here.

So: no new posts on the subject please. This forum is not a place for people
to post rants that we don't have drivers for this product range, it's a
place for people to help each other and recieve support and help on their
products.

I hope we can all respect these wishes without the need for moderation.

-------

An element of hysteria here, maybe? These people have had Windows x64 for
over a year now, and there are no drivers for that. I wonder why they are
now in such a panic about the drivers for Vista. If they had worked on
drivers for Windows x64, maybe they would have managed to produce Vista x64
drivers by now. These Hybrid cards have a short 'useful life'. In that at
the moment in the UK we have both digital TV and analogue (analog)
transmissions. The Analogue transmissions are due to be turned off in the
next few years, which means that these particular cards have a limited life.
Some of them were sold as 'premium' cards, and it is amazing that Hauppauge
has not supported these fully from day one in Vista.

I have used Hauppauge products for some years, and I am seriously
unimpressed with the company's performance with regard to 64 bit drivers.
They are making the excuse that 64 bit drivers were not mentioned on the
product at the time it was released, however, they must have known that 64
bit was coming soon.

--

John.

Re: Hauppauge very slow to release 64 bit drivers for some products
"Steve Foster [SBS MVP]" <steve.foster[ at ]picamar.co.uk> 4/21/2007 12:36:32 PM
John E wrote:

[Quoted Text]
>An element of hysteria here, maybe? These people have had Windows x64 for
>over a year now, and there are no drivers for that. I wonder why they are
>now in such a panic about the drivers for Vista. If they had worked on
>drivers for Windows x64, maybe they would have managed to produce Vista
>x64 drivers by now.

WAG, but maybe these cards have sold in small numbers compared to their
other cards? And therefore they have (not unreasonably) been concentrating
on the others? There have been a whole bunch of Vista drivers (some x86,
some x64) released for Hauppauge cards in the last month or two.

>These Hybrid cards have a short 'useful life'. In that at the moment in
>the UK we have both digital TV and analogue (analog) transmissions. The
>Analogue transmissions are due to be turned off in the next few years,
>which means that these particular cards have a limited life. Some of them
>were sold as 'premium' cards, and it is amazing that Hauppauge has not
>supported these fully from day one in Vista.

Um, that doesn't shorten the life of the cards - if anything, they'll last
longer (because they work both now and in future).

>I have used Hauppauge products for some years, and I am seriously
>unimpressed with the company's performance with regard to 64 bit drivers.
>They are making the excuse that 64 bit drivers were not mentioned on the
>product at the time it was released, however, they must have known that 64
>bit was coming soon.

Are they [making excuses]? I got the impression from the snippet you
posted that they're actively working on 64-bit drivers.

--
Steve Foster [SBS MVP]
---------------------------------------
MVPs do not work for Microsoft. Please reply only to the newsgroups.
Re: Hauppauge very slow to release 64 bit drivers for some products
"Steve Foster [SBS MVP]" <steve.foster[ at ]picamar.co.uk> 4/21/2007 1:49:12 PM
Steve Foster [SBS MVP] wrote:

[Quoted Text]
>Are they [making excuses]? I got the impression from the snippet you
>posted that they're actively working on 64-bit drivers.

Oh, and PS, the MS requirement for signed drivers with x64 is probably
slowing things down a touch too.

--
Steve Foster [SBS MVP]
---------------------------------------
MVPs do not work for Microsoft. Please reply only to the newsgroups.
Re: Hauppauge very slow to release 64 bit drivers for some products
"John Barnes" <jbarnes[ at ]email.net> 4/21/2007 3:25:23 PM
Not probably, definitely. Virtually stopped free and reasonable software
for Vista64


"Steve Foster [SBS MVP]" <steve.foster[ at ]picamar.co.uk> wrote in message
news:xn0f580mc5wsbun00s[ at ]msnews.microsoft.com...
[Quoted Text]
> Steve Foster [SBS MVP] wrote:
>
>>Are they [making excuses]? I got the impression from the snippet you
>>posted that they're actively working on 64-bit drivers.
>
> Oh, and PS, the MS requirement for signed drivers with x64 is probably
> slowing things down a touch too.
>
> --
> Steve Foster [SBS MVP]
> ---------------------------------------
> MVPs do not work for Microsoft. Please reply only to the newsgroups.

Re: Hauppauge very slow to release 64 bit drivers for some products
"John E" <JCE[ at ]privacy.invalid> 4/23/2007 3:00:20 PM
"Steve Foster [SBS MVP]" <steve.foster[ at ]picamar.co.uk> wrote in message
news:xn0f57yq85uob5c00l[ at ]msnews.microsoft.com...
[Quoted Text]
> John E wrote:
>
>>An element of hysteria here, maybe? These people have had Windows x64 for
>>over a year now, and there are no drivers for that. I wonder why they are
>>now in such a panic about the drivers for Vista. If they had worked on
>>drivers for Windows x64, maybe they would have managed to produce Vista
>>x64 drivers by now.
>
> WAG, but maybe these cards have sold in small numbers compared to their
> other cards? And therefore they have (not unreasonably) been concentrating
> on the others? There have been a whole bunch of Vista drivers (some x86,
> some x64) released for Hauppauge cards in the last month or two.
>
>>These Hybrid cards have a short 'useful life'. In that at the moment in
>>the UK we have both digital TV and analogue (analog) transmissions. The
>>Analogue transmissions are due to be turned off in the next few years,
>>which means that these particular cards have a limited life. Some of them
>>were sold as 'premium' cards, and it is amazing that Hauppauge has not
>>supported these fully from day one in Vista.
>
> Um, that doesn't shorten the life of the cards - if anything, they'll last
> longer (because they work both now and in future).
>
>>I have used Hauppauge products for some years, and I am seriously
>>unimpressed with the company's performance with regard to 64 bit drivers.
>>They are making the excuse that 64 bit drivers were not mentioned on the
>>product at the time it was released, however, they must have known that 64
>>bit was coming soon.
>
> Are they [making excuses]? I got the impression from the snippet you
> posted that they're actively working on 64-bit drivers.
>
Actively working, maybe, but very, very slowly.

If they had *started* working a year ago on 64bit drivers for XP, don't you
think they might actually be a bit further forward today?

--

John.

Re: Hauppauge very slow to release 64 bit drivers for some products
"John E" <JCE[ at ]privacy.invalid> 4/23/2007 3:01:21 PM
"Steve Foster [SBS MVP]" <steve.foster[ at ]picamar.co.uk> wrote in message
news:xn0f580mc5wsbun00s[ at ]msnews.microsoft.com...
[Quoted Text]
> Steve Foster [SBS MVP] wrote:
>
>>Are they [making excuses]? I got the impression from the snippet you
>>posted that they're actively working on 64-bit drivers.
>
> Oh, and PS, the MS requirement for signed drivers with x64 is probably
> slowing things down a touch too.
>
Well, that maybe true too.

--

John.

Re: Hauppauge very slow to release 64 bit drivers for some products
"Ensor" <none[ at ]localhost> 4/24/2007 2:44:36 AM
Hi,

> An element of hysteria here, maybe? These people have had Windows
>x64 for over a year now, and there are no drivers for that....

There are some I believe, but they've not exactly been falling over
themselves to release 64-bit drivers for their products.

They're not alone though, I contacted Palm about 64-bit drivers for their
products nearly 12 months ago, in short, the answer I got was "We can't be
bothered". A *very* short sighted attitude. :-(

>....I have used Hauppauge products for some years, and I am seriously
>unimpressed with the company's performance with regard to 64 bit
>drivers....

And I'm TOTALLY unimpressed with Hauppauge's track record with regards to
software, PERIOD!

I've had a Hauppauge "Media MVP" for well over two years now. I've lost
count of the number of software updates they've released in this time;
plenty of new features (a few of which even work!), but they have singularly
failed to fix a LARGE number of bugs, which I and many others have brought
to their attention via their forums, that have existed in the software since
version 1!!!!

Great hardware, but if you want a product that actually works as advertised
look elsewhere (I'll certainly never waste money on their garbage ever
again).


TTFN - Pete.


Re: Hauppauge very slow to release 64 bit drivers for some products
XS11E <xs11eNO[ at ]SPAMyahoo.com> 4/24/2007 4:08:56 AM
"Ensor" <none[ at ]localhost> wrote:

[Quoted Text]
> There are some I believe, but they've not exactly been falling
> over themselves to release 64-bit drivers for their products.

I have to jump in and defend one company, I had a conflict with
Logitech's SetPoint software and contacted them, they offered some
suggestions but none worked. This evening they emailed me that they
were rewriting SetPoint to eliminate the conflict, etc. They also said
I would be notified when the new SetPoint was released!

So there ARE those who do try, sometimes it feels that nobody gives a
darn about the customers but there are those who do.

Just had to mention that and how pleased I am about it!

Re: Hauppauge very slow to release 64 bit drivers for some products
"Ensor" <none[ at ]localhost> 4/24/2007 8:13:33 PM
Hi,

> So there ARE those who do try, sometimes it feels that nobody
>gives a darn about the customers but there are those who do....

Sorry if my last post sounded a bit negative.

I should have said that the manufacturers of ALL of the other hardware I own
have produced 64-bit drivers (or at the very least beta drivers), even
Nokia!

It's just Palm and Hauppauge, in my experience, who are dragging their
feet.... :-(


TTFN - Pete.


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