service 'help and support' is missing Volkhard Distler 5/23/2007 9:31:02 AM Running msinfo32.exe on a W2k3 R2 x64 SP2 generates an error message that 'windows cannot open help and support because a system service is not running. To fix this problem, start the service named help and support'. Looking to the services this one is missing. How can I reinstall/activate this service?

RE: service 'help and support' is missing Darrellg[ at ]online.microsoft.com ("Darrell Gorter[MSFT]") 5/24/2007 10:38:32 PM Hello, Try this and reply back if works of not : 1. Click Start, click Run, type cmd in the Open box, and then click OK. 2. At the command prompt, locate the following folder: %windir% \PCHealth\HelpCtr\Binaries 3. At the command prompt, type the following commands, and then press ENTER after each command: • HelpSvc.exe /regserver /svchost netsvcs /RAInstall • HSCUpd.exe -i hscmui.cab • HSCUpd.exe -i hscsp_*3.cab Thanks, Darrell Gorter[MSFT] This posting is provided "AS IS" with no warranties, and confers no rights -------------------- |>Thread-Topic: service 'help and support' is missing |>thread-index: AcedHRRqTCHn6K58TiqjAsz+rtC7Kw== |>X-WBNR-Posting-Host: 207.46.19.197 |>From: =?Utf-8?B?Vm9sa2hhcmQgRGlzdGxlcg==?= <VolkhardDistler[ at ]discussions.microsoft.com> |>Subject: service 'help and support' is missing |>Date: Wed, 23 May 2007 02:31:02 -0700 |>Lines: 6 |>Message-ID: <F2FC7DD7-A485-4397-9B07-53887F22AB1E[ at ]microsoft.com> |>MIME-Version: 1.0 |>Content-Type: text/plain; |> charset="Utf-8" |>Content-Transfer-Encoding: 7bit |>X-Newsreader: Microsoft CDO for Windows 2000 |>Content-Class: urn:content-classes:message |>Importance: normal |>Priority: normal |>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826 |>Newsgroups: microsoft.public.windows.64bit.general |>Path: TK2MSFTNGHUB02.phx.gbl |>Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.64bit.general:6807 |>NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149 |>X-Tomcat-NG: microsoft.public.windows.64bit.general |> |>Running msinfo32.exe on a W2k3 R2 x64 SP2 generates an error message that |>'windows cannot open help and support because a system service is not |>running. To fix this problem, start the service named help and support'. |> |>Looking to the services this one is missing. How can I reinstall/activate |>this service? |>