Poppy:
If she bought the PC from a qualified vendor, then she should ask him for
help.
If she bought the PC from a private "assembler" maybe he/she can help.
If device manager shows no devices this may be due to several factors.
1.- Onboard sound: Maybe disabled accidentaly when playing with BIOS settings?
2.- Device driver: Uninstalled by accident?
Try to explain her system more thoroughly.
It seems that your native language is not English.
If it is Spanish and you feel more comfortable with it, then use it.
I will be there for you.
Carlos
"poppy" wrote:
[Quoted Text] > I am asking this on behalf of a friend, she couldnt play anything in media
> player, error message said it couldnt find sound device, and there is NO
> sound off pc at all, sound isnt muted , and when i checked on system info,
> sound devices , no information is in there,its completely blank, on my pc the
> sound device i have is listed, also on control panel, sounds and audio
> devices, it says no device, but only five days ago her sound was fine, the
> speakers are biult in to monitor and all the plugs an things attached at the
> back of pc and monitor are in properly, i cannot do system restore as it was
> not turned on( it is now) she has only had this pc a couple of weeks, dont
> think its an OEM pc , but it is windows xp pro service pack 2, she not on
> internet yet, any ideas what has happened to sound device would be gratefully
> recieved, thanks
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