Process preventing shutdown PedroAsani 7/3/2007 11:48:00 PM So I did a fresh install of X64 with SP2, got all my updates etc. Now one of them is stopping it from rebooting my computer when I say Restart, and shutting it down when I tell it to turn off. The Application log says its a Userenv:1517 error, which means a process didnt terminate correctly. The two problems I have are: It's a process running under SYSTEM. I can't tell which one. So, it's one of the most recent Automatic Updates I did, since a fresh install with no updates doesn't have this problem. And it appears to be an important one. Any way of telling which one it is?

Re: Process preventing shutdown "Tony Sperling" <tony.sperling[ at ]dbREMOVEmail.dk> 7/4/2007 9:20:12 AM Many, many BIOS's (all???) have questionable or undefined ACPI support - have you tried an update? Tony. . . "PedroAsani" <PedroAsani[ at ]discussions.microsoft.com> wrote in message news:3568C255-1DD6-4648-88E3-5DD2EC45DA08[ at ]microsoft.com... [Quoted Text] > So I did a fresh install of X64 with SP2, got all my updates etc. Now one of > them is stopping it from rebooting my computer when I say Restart, and > shutting it down when I tell it to turn off. The Application log says its a > Userenv:1517 error, which means a process didnt terminate correctly. > > The two problems I have are: > > It's a process running under SYSTEM. > I can't tell which one. > > So, it's one of the most recent Automatic Updates I did, since a fresh > install with no updates doesn't have this problem. And it appears to be an > important one. Any way of telling which one it is?

Re: Process preventing shutdown PedroAsani 7/4/2007 10:24:00 AM My first thought was the ACPI, but that hasn't changed. It's not a BIOS problem, since it would power down fine from a completely clean install. The Event Viewer\Application Log says it's due to a process failing to unload correctly at shutdown, causing the system to just sit and wait. As I said, the only change has been to go from the drivers from CD to the latest updates. But I have 24 processes being run by SYSTEM, and need a way to identify which one is the culprit. "Tony Sperling" wrote: [Quoted Text] > Many, many BIOS's (all???) have questionable or undefined ACPI support - > have you tried an update? > > > Tony. . . > > > "PedroAsani" <PedroAsani[ at ]discussions.microsoft.com> wrote in message > news:3568C255-1DD6-4648-88E3-5DD2EC45DA08[ at ]microsoft.com... > > So I did a fresh install of X64 with SP2, got all my updates etc. Now one > of > > them is stopping it from rebooting my computer when I say Restart, and > > shutting it down when I tell it to turn off. The Application log says its > a > > Userenv:1517 error, which means a process didnt terminate correctly. > > > > The two problems I have are: > > > > It's a process running under SYSTEM. > > I can't tell which one. > > > > So, it's one of the most recent Automatic Updates I did, since a fresh > > install with no updates doesn't have this problem. And it appears to be an > > important one. Any way of telling which one it is? > > >

Re: Process preventing shutdown "Tony Sperling" <tony.sperling[ at ]dbREMOVEmail.dk> 7/4/2007 11:34:52 AM Even though your ACPI hasn't changed, an update to the 'system' files could end up interfacing with the subsystem in a way that breaks management that is already somewhat 'loose' in it's implementation. That it works initially, could be more or less coincidental, as well as the breakage could be coincidental, as the standard seems to be handled with a bit of a 'laissez fair' attitude. It's a stone I wouldn't leave unturned. We have a guy here who has posted a few competent looking contributions on how to read a 'dump' file (Brad Rutkowski), if you are with us on the usenet you can make a search on the name, if you are on the web interface you could check out this link he posted here: http://blogs.technet.com/brad_rutkowski I don't think he'd mind - he sounds quite friendly! Tony. . . "PedroAsani" <PedroAsani[ at ]discussions.microsoft.com> wrote in message news:9D2D3558-3931-4CEC-B0E4-05708FAF0064[ at ]microsoft.com... [Quoted Text] > > My first thought was the ACPI, but that hasn't changed. It's not a BIOS > problem, since it would power down fine from a completely clean install. The > Event Viewer\Application Log says it's due to a process failing to unload > correctly at shutdown, causing the system to just sit and wait. As I said, > the only change has been to go from the drivers from CD to the latest > updates. But I have 24 processes being run by SYSTEM, and need a way to > identify which one is the culprit. > > >

Re: Process preventing shutdown "Juergen Kluth" <JKluth[ at ]t-online.de> 7/4/2007 2:33:07 PM Hi, could be your antivirus. finish it and try then to restart. regards jk