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Group:  English: General » microsoft.public.windows.64bit.general
Thread: Unknown software exception

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Unknown software exception
"Roger Gelder" <invalid[ at ]invalid.invalid> 4/17/2007 8:23:42 AM
"In iexplore.exe unknown software exception ( 0xc0000005)
application location 0x6600accc. "

Atempted to restore to 1 week ago - failed! OOPS!
Searched MS but not found, recommendations, please.

System
ASUS mb A8N5X, cpu Athlon x64,
Win XP Professional, x64
Avast

Oh Yes, & cpu fan not keeping up with cpu temperature! Eek!

roj


Re: Unknown software exception
"John Barnes" <jbarnes[ at ]email.net> 4/17/2007 2:23:41 PM
Did you try another restore point? If you are overheating, there can be all
kinds of exceptions not fixable by restore. Did your problem happen once,
or constantly and is it happening when the cpu is overheated

"Roger Gelder" <invalid[ at ]invalid.invalid> wrote in message
news:%23y7JBnMgHHA.4260[ at ]TK2MSFTNGP03.phx.gbl...
[Quoted Text]
> "In iexplore.exe unknown software exception ( 0xc0000005)
> application location 0x6600accc. "
>
> Atempted to restore to 1 week ago - failed! OOPS!
> Searched MS but not found, recommendations, please.
>
> System
> ASUS mb A8N5X, cpu Athlon x64,
> Win XP Professional, x64
> Avast
>
> Oh Yes, & cpu fan not keeping up with cpu temperature! Eek!
>
> roj
>

Re: Unknown software exception
"Charlie Russel - MVP" <charlie[ at ]mvKILLALLSPAMMERSps.org> 4/17/2007 2:25:45 PM
If you're having temperature problems, you need to solve those FIRST.
They're likely the issue.

The ways to resolve them include:
1.) a thorough clean out of dust, etc. from the case/motherboard/fans
2.) upgraded case that does a better job of cooling (I dropped 15 degrees C
with a case change on an x64 box.)
3.) upgraded fans in current case.
4.) Upgraded cooler from AMD stock

--
Charlie.
http://msmvps.com/blogs/xperts64

"Roger Gelder" <invalid[ at ]invalid.invalid> wrote in message
news:%23y7JBnMgHHA.4260[ at ]TK2MSFTNGP03.phx.gbl...
[Quoted Text]
> "In iexplore.exe unknown software exception ( 0xc0000005)
> application location 0x6600accc. "
>
> Atempted to restore to 1 week ago - failed! OOPS!
> Searched MS but not found, recommendations, please.
>
> System
> ASUS mb A8N5X, cpu Athlon x64,
> Win XP Professional, x64
> Avast
>
> Oh Yes, & cpu fan not keeping up with cpu temperature! Eek!
>
> roj
>

Re: Unknown software exception
"John Barnes" <jbarnes[ at ]email.net> 4/21/2007 7:49:48 PM
My cpu fan hasn't been on in over a week. The case fans and heatsink keep
the temps low enough that it doesn't turn on. When room temps are around
21C the cpu core temp runs around 24C-25C and the cpu fan doesn't kick in to
low speed until 28C-29C. If I were a gamer I am sure it would be
different, but with average cpu usage at around 65% I have no problems.

"Charlie Russel - MVP" <charlie[ at ]mvKILLALLSPAMMERSps.org> wrote in message
news:305B70AB-1533-433C-A16B-DF75C56FACB3[ at ]microsoft.com...
[Quoted Text]
> If you're having temperature problems, you need to solve those FIRST.
> They're likely the issue.
>
> The ways to resolve them include:
> 1.) a thorough clean out of dust, etc. from the case/motherboard/fans
> 2.) upgraded case that does a better job of cooling (I dropped 15 degrees
> C with a case change on an x64 box.)
> 3.) upgraded fans in current case.
> 4.) Upgraded cooler from AMD stock
>
> --
> Charlie.
> http://msmvps.com/blogs/xperts64
>
> "Roger Gelder" <invalid[ at ]invalid.invalid> wrote in message
> news:%23y7JBnMgHHA.4260[ at ]TK2MSFTNGP03.phx.gbl...
>> "In iexplore.exe unknown software exception ( 0xc0000005)
>> application location 0x6600accc. "
>>
>> Atempted to restore to 1 week ago - failed! OOPS!
>> Searched MS but not found, recommendations, please.
>>
>> System
>> ASUS mb A8N5X, cpu Athlon x64,
>> Win XP Professional, x64
>> Avast
>>
>> Oh Yes, & cpu fan not keeping up with cpu temperature! Eek!
>>
>> roj
>>
>

Re: Unknown software exception
"Charlie Russel - MVP" <charlie[ at ]mvKILLALLSPAMMERSps.org> 4/21/2007 10:34:10 PM
Yeah, all of mine are running at very low speeds. Overall temperatures stay
pretty good, except the Ferrari. I need to open it up and do a clean out on
it - it's starting to run a bit warmer than I'm happy with.

--
Charlie.
http://msmvps.com/xperts64
http://mvp.support.microsoft.com/profile/charlie.russel


"John Barnes" <jbarnes[ at ]email.net> wrote in message
news:%23M4q84EhHHA.588[ at ]TK2MSFTNGP06.phx.gbl...
[Quoted Text]
> My cpu fan hasn't been on in over a week. The case fans and heatsink keep
> the temps low enough that it doesn't turn on. When room temps are around
> 21C the cpu core temp runs around 24C-25C and the cpu fan doesn't kick in
> to low speed until 28C-29C. If I were a gamer I am sure it would be
> different, but with average cpu usage at around 65% I have no problems.
>
> "Charlie Russel - MVP" <charlie[ at ]mvKILLALLSPAMMERSps.org> wrote in message
> news:305B70AB-1533-433C-A16B-DF75C56FACB3[ at ]microsoft.com...
>> If you're having temperature problems, you need to solve those FIRST.
>> They're likely the issue.
>>
>> The ways to resolve them include:
>> 1.) a thorough clean out of dust, etc. from the case/motherboard/fans
>> 2.) upgraded case that does a better job of cooling (I dropped 15 degrees
>> C with a case change on an x64 box.)
>> 3.) upgraded fans in current case.
>> 4.) Upgraded cooler from AMD stock
>>
>> --
>> Charlie.
>> http://msmvps.com/blogs/xperts64
>>
>> "Roger Gelder" <invalid[ at ]invalid.invalid> wrote in message
>> news:%23y7JBnMgHHA.4260[ at ]TK2MSFTNGP03.phx.gbl...
>>> "In iexplore.exe unknown software exception ( 0xc0000005)
>>> application location 0x6600accc. "
>>>
>>> Atempted to restore to 1 week ago - failed! OOPS!
>>> Searched MS but not found, recommendations, please.
>>>
>>> System
>>> ASUS mb A8N5X, cpu Athlon x64,
>>> Win XP Professional, x64
>>> Avast
>>>
>>> Oh Yes, & cpu fan not keeping up with cpu temperature! Eek!
>>>
>>> roj
>>>
>>
>

Re: Unknown software exception
"Roger Gelder" <invalid[ at ]invalid.invalid> 4/23/2007 4:24:01 PM
As advised, I cleaned the fan - MUCH better - but currently
sitting at 48'C - ? Stable but still higher than expected?
AMD reckon the operating temperature should be 50'C.

The unknown exception has now 'Gone away' - good.
What I would like to do though, is a 'repair installation'.
I have the Win XP Pro x64 cd, but I downloaded the SP2
file and 'ran' it. Now, when I want to repair, from the old cd,
I am told that it is an old edition and I need to use the up-to-date
version, presumably from the SP2 download - Oh?

Can I build a bootable cd with SP2 on-board?
Your thoughts and advice would be very welcome.
Thanks
roj




"Roger Gelder" <invalid[ at ]invalid.invalid> wrote in message
news:%23y7JBnMgHHA.4260[ at ]TK2MSFTNGP03.phx.gbl...
[Quoted Text]
> "In iexplore.exe unknown software exception ( 0xc0000005)
> application location 0x6600accc. "
>
> Atempted to restore to 1 week ago - failed! OOPS!
> Searched MS but not found, recommendations, please.
>
> System
> ASUS mb A8N5X, cpu Athlon x64,
> Win XP Professional, x64
> Avast
>
> Oh Yes, & cpu fan not keeping up with cpu temperature! Eek!
>
> roj
>


Re: Unknown software exception
"Colin Barnhorst" <colinbarharst(remove)[ at ]msn.com> 4/23/2007 8:18:50 PM
You can build a slipstreamed cd. I use AutoStreamer. Works fine.

--
Colin Barnhorst
MVP Virtual Machine
"Roger Gelder" <invalid[ at ]invalid.invalid> wrote in message
news:%23lwKpPchHHA.392[ at ]TK2MSFTNGP06.phx.gbl...
[Quoted Text]
> As advised, I cleaned the fan - MUCH better - but currently
> sitting at 48'C - ? Stable but still higher than expected?
> AMD reckon the operating temperature should be 50'C.
>
> The unknown exception has now 'Gone away' - good.
> What I would like to do though, is a 'repair installation'.
> I have the Win XP Pro x64 cd, but I downloaded the SP2
> file and 'ran' it. Now, when I want to repair, from the old cd,
> I am told that it is an old edition and I need to use the up-to-date
> version, presumably from the SP2 download - Oh?
>
> Can I build a bootable cd with SP2 on-board?
> Your thoughts and advice would be very welcome.
> Thanks
> roj
>
>
>
>
> "Roger Gelder" <invalid[ at ]invalid.invalid> wrote in message
> news:%23y7JBnMgHHA.4260[ at ]TK2MSFTNGP03.phx.gbl...
>> "In iexplore.exe unknown software exception ( 0xc0000005)
>> application location 0x6600accc. "
>>
>> Atempted to restore to 1 week ago - failed! OOPS!
>> Searched MS but not found, recommendations, please.
>>
>> System
>> ASUS mb A8N5X, cpu Athlon x64,
>> Win XP Professional, x64
>> Avast
>>
>> Oh Yes, & cpu fan not keeping up with cpu temperature! Eek!
>>
>> roj
>>
>
>


Re: Unknown software exception
miso[ at ]sushi.com 4/24/2007 4:00:47 AM
On Apr 23, 9:24 am, "Roger Gelder" <inva...[ at ]invalid.invalid> wrote:
[Quoted Text]
> As advised, I cleaned the fan - MUCH better - but currently
> sitting at 48'C - ? Stable but still higher than expected?
> AMD reckon the operating temperature should be 50'C.
>
> The unknown exception has now 'Gone away' - good.
> What I would like to do though, is a 'repair installation'.
> I have the Win XP Pro x64 cd, but I downloaded the SP2
> file and 'ran' it. Now, when I want to repair, from the old cd,
> I am told that it is an old edition and I need to use the up-to-date
> version, presumably from the SP2 download - Oh?
>
> Can I build a bootable cd with SP2 on-board?
> Your thoughts and advice would be very welcome.
> Thanks
> roj
>
> "Roger Gelder" <inva...[ at ]invalid.invalid> wrote in message
>
> news:%23y7JBnMgHHA.4260[ at ]TK2MSFTNGP03.phx.gbl...
>
> > "In iexplore.exe unknown software exception ( 0xc0000005)
> > application location 0x6600accc. "
>
> > Atempted to restore to 1 week ago - failed! OOPS!
> > Searched MS but not found, recommendations, please.
>
> > System
> > ASUS mb A8N5X, cpu Athlon x64,
> > Win XP Professional, x64
> > Avast
>
> > Oh Yes, & cpu fan not keeping up with cpu temperature! Eek!
>
> > roj

I've done the repair installation after installing SP2. I didn't get
such a message. I just did the repair, then sp2, then all the drivers,
then update to get whatever security fixes MS deems I require.

I still can't load .net rev 3. :-(

Re: Unknown software exception
"John Barnes" <jbarnes[ at ]email.net> 4/24/2007 11:10:17 AM
I suggest you contact Microsoft technical support. I had problems with rev
2 and was provided with a competent and free technician until the problem
was resolved.


<miso[ at ]sushi.com> wrote in message
news:1177387247.555490.309310[ at ]d57g2000hsg.googlegroups.com...
[Quoted Text]
> On Apr 23, 9:24 am, "Roger Gelder" <inva...[ at ]invalid.invalid> wrote:
>> As advised, I cleaned the fan - MUCH better - but currently
>> sitting at 48'C - ? Stable but still higher than expected?
>> AMD reckon the operating temperature should be 50'C.
>>
>> The unknown exception has now 'Gone away' - good.
>> What I would like to do though, is a 'repair installation'.
>> I have the Win XP Pro x64 cd, but I downloaded the SP2
>> file and 'ran' it. Now, when I want to repair, from the old cd,
>> I am told that it is an old edition and I need to use the up-to-date
>> version, presumably from the SP2 download - Oh?
>>
>> Can I build a bootable cd with SP2 on-board?
>> Your thoughts and advice would be very welcome.
>> Thanks
>> roj
>>
>> "Roger Gelder" <inva...[ at ]invalid.invalid> wrote in message
>>
>> news:%23y7JBnMgHHA.4260[ at ]TK2MSFTNGP03.phx.gbl...
>>
>> > "In iexplore.exe unknown software exception ( 0xc0000005)
>> > application location 0x6600accc. "
>>
>> > Atempted to restore to 1 week ago - failed! OOPS!
>> > Searched MS but not found, recommendations, please.
>>
>> > System
>> > ASUS mb A8N5X, cpu Athlon x64,
>> > Win XP Professional, x64
>> > Avast
>>
>> > Oh Yes, & cpu fan not keeping up with cpu temperature! Eek!
>>
>> > roj
>
> I've done the repair installation after installing SP2. I didn't get
> such a message. I just did the repair, then sp2, then all the drivers,
> then update to get whatever security fixes MS deems I require.
>
> I still can't load .net rev 3. :-(
>

Re: Unknown software exception
"Roger Gelder" <invalid[ at ]invalid.invalid> 4/25/2007 1:29:45 PM
A final question before biting the bullet.
The fan is now fully fixed, temps at 43' +/- 3' C,
more or less permanently - so OK there.

However, I still have s/w problems in XP
and in IE, arising since SP2 instal.

In "Add or Remove Programs" can I remove SP2,
revert to SP1, repair with my original Win XP Pro x64
cd and THEN update back to SP2?

Your thoughts, please and many thanks for help.
roj


Re: Unknown software exception
"Charlie Russel - MVP" <charlie[ at ]mvKILLALLSPAMMERSps.org> 4/25/2007 2:15:49 PM
yes, that should be doable.

--
Charlie.
http://msmvps.com/blogs/xperts64

"Roger Gelder" <invalid[ at ]invalid.invalid> wrote in message
news:uumra3zhHHA.4588[ at ]TK2MSFTNGP02.phx.gbl...
[Quoted Text]
>A final question before biting the bullet.
> The fan is now fully fixed, temps at 43' +/- 3' C,
> more or less permanently - so OK there.
>
> However, I still have s/w problems in XP
> and in IE, arising since SP2 instal.
>
> In "Add or Remove Programs" can I remove SP2,
> revert to SP1, repair with my original Win XP Pro x64
> cd and THEN update back to SP2?
>
> Your thoughts, please and many thanks for help.
> roj
>
>

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