system on the blink In need of some advice pls 6/29/2007 10:10:01 AM my daughter brought a comp from our local cash convertors and everything was fine it said it had genuine win xp proffesional but now 6 mths on after the warrenty has run out its coming up not a genuine copy and when u turn it on it gives u 2 xp proffessionals and 1 dnt load and other is not genuine???????? iv gone back to the shop but its closed down and dnt know how to resolve this i also cnt see the sticker with the product key on it? its not there does anyone know where i go for help with this -- thanks everyone im so glad of all your help x

Re: system on the blink "BruceM" <bruce9950[ at ][ at ]hotmail.com> 6/29/2007 10:39:55 AM That's easy to fix. Put in correct punctuation & capitals & proof read it 3 times & we can understand it. HTH? "In need of some advice pls" <Inneedofsomeadvicepls[ at ]discussions.microsoft.com> wrote in message news:8ADBF46C-5B14-4C91-967D-32BDB77FFF1D[ at ]microsoft.com... [Quoted Text] > my daughter brought a comp from our local cash convertors and everything > was > fine it said it had genuine win xp proffesional but now 6 mths on after > the > warrenty has run out its coming up not a genuine copy and when u turn it > on > it gives u 2 xp proffessionals and 1 dnt load and other is not > genuine???????? iv gone back to the shop but its closed down and dnt know > how > to resolve this i also cnt see the sticker with the product key on it? its > not there does anyone know where i go for help with this > -- > thanks everyone im so glad of all your help x

Re: system on the blink "Harry Ohrn" <harry---[ at ]webtree.ca> 6/29/2007 1:43:17 PM By "local cash convertors" I assume this is what we used to call a "pawn shop". The system was previously owned, sold to the shop, who in turn resold it. Therefore "buyer beware" is the message. Save yourself much grief. Purchase a legitimate retail version of Windows XP. If you purchase XP Professional you can do a Repair Install which will legitimize your setup and make it genuine without data loss on the system. Or purchase a copy of Windows XP Home version and do a fresh install. If your daughter has important data on the drive you should be able to get the data off the drive if need be but if there really isn't anything important then simply do a fresh install. In any event you will need to purchase a copy of XP to make it legal. -- Harry Ohrn MS MVP [Shell\User] www.webtree.ca/windowsxp "In need of some advice pls" <Inneedofsomeadvicepls[ at ]discussions.microsoft.com> wrote in message news:8ADBF46C-5B14-4C91-967D-32BDB77FFF1D[ at ]microsoft.com... [Quoted Text] > my daughter brought a comp from our local cash convertors and everything > was > fine it said it had genuine win xp proffesional but now 6 mths on after > the > warrenty has run out its coming up not a genuine copy and when u turn it > on > it gives u 2 xp proffessionals and 1 dnt load and other is not > genuine???????? iv gone back to the shop but its closed down and dnt know > how > to resolve this i also cnt see the sticker with the product key on it? its > not there does anyone know where i go for help with this > -- > thanks everyone im so glad of all your help x

Re: system on the blink "Shenan Stanley" <newshelper[ at ]gmail.com> 6/29/2007 4:08:55 PM In need of some advice pls wrote: [Quoted Text] > my daughter brought a comp from our local cash convertors and > everything was fine it said it had genuine win xp proffesional but > now 6 mths on after the warrenty has run out its coming up not a > genuine copy and when u turn it on it gives u 2 xp proffessionals > and 1 dnt load and other is not genuine???????? iv gone back to the > shop but its closed down and dnt know how to resolve this i also > cnt see the sticker with the product key on it? its not there does > anyone know where i go for help with this Your daughter bought a computer either from a 'bookie' or a 'pawn shop' - I assume. "It said" it had a Genuine Windows XP Professional Operating System installed on it - "it" being... The computer? The "cash convertors"? Something else? If it was "the computer" - just how did it "say" it had a Genuine license? I don't see how suddenly it would come up with "two Windows XP Professionals" to choose from at bootup. That doesn't "just happen". Something was tried... Or you never noticed the fact it had a boot menu with it before - somehow... If you don't have a sticker with the product key and if it will not boot into Windows and you do not have a installation CD perhaps with a product key on the case - then you got taken and the best thing you can likely do about it - given the information you have - is go out and purchase a legitimate RETAIL copy of Windows XP Professional from a decent retail shop (that will be around a while) and either perform a clean installation on the laptop or attempt to perform a repair installation with your new licensed copy of Windows XP Professional. I would suggest avoiding OEM versions of Windows XP Professional in your case especially. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html

Re: system on the blink In need of some advice pls 6/29/2007 4:52:01 PM yea cheers for that u lot i just thought someone would have an idea on how to recover the COMPUTER but i guess not and i never brought the comp my daughter did? and it did have genuine wins on it as she downloaded ie 7 and done a genuine validation on microsoft site so know it was genuine and yes it does say that its not a legal copy now -- thanks everyone im so glad of all your help x "Shenan Stanley" wrote: [Quoted Text] > In need of some advice pls wrote: > > my daughter brought a comp from our local cash convertors and > > everything was fine it said it had genuine win xp proffesional but > > now 6 mths on after the warrenty has run out its coming up not a > > genuine copy and when u turn it on it gives u 2 xp proffessionals > > and 1 dnt load and other is not genuine???????? iv gone back to the > > shop but its closed down and dnt know how to resolve this i also > > cnt see the sticker with the product key on it? its not there does > > anyone know where i go for help with this > > Your daughter bought a computer either from a 'bookie' or a 'pawn shop' - I > assume. > > "It said" it had a Genuine Windows XP Professional Operating System > installed on it - "it" being... The computer? The "cash convertors"? > Something else? If it was "the computer" - just how did it "say" it had a > Genuine license? > > I don't see how suddenly it would come up with "two Windows XP > Professionals" to choose from at bootup. That doesn't "just happen". > Something was tried... Or you never noticed the fact it had a boot menu > with it before - somehow... > > If you don't have a sticker with the product key and if it will not boot > into Windows and you do not have a installation CD perhaps with a product > key on the case - then you got taken and the best thing you can likely do > about it - given the information you have - is go out and purchase a > legitimate RETAIL copy of Windows XP Professional from a decent retail shop > (that will be around a while) and either perform a clean installation on the > laptop or attempt to perform a repair installation with your new licensed > copy of Windows XP Professional. > > I would suggest avoiding OEM versions of Windows XP Professional in your > case especially. > > -- > Shenan Stanley > MS-MVP > -- > How To Ask Questions The Smart Way > http://www.catb.org/~esr/faqs/smart-questions.html > > >

Re: system on the blink "Harry Ohrn MS MVP" <harry---[ at ]webtree.ca> 6/29/2007 5:18:13 PM We do have ideas on what you need to do to "Recover" the computer. It is really quite simple and it doesn't matter if you once had a legitimate version or not. If you do not currently have any restore media and you have no Product Key then you will need to purchase that first. That is the only way to get this thing working correctly. When people purchase computers they need to ensure that they have some way to restore the system in the event that the system fails. Once purchased you can do a Repair Install providing you purchase the same version of XP - which you reported as being Windows XP Professional - or if you purchase Windows XP Home version you will need to do a fresh install as one cannot perform a Repair Install on XP Pro using an XP Home version. the system will then be legit. -- Harry Ohrn MS MVP [Shell\User] "In need of some advice pls" <Inneedofsomeadvicepls[ at ]discussions.microsoft.com> wrote in message news:7E7AB0A2-6DBB-4FD2-8BD8-3C3EFC5A29E9[ at ]microsoft.com... [Quoted Text] > yea cheers for that u lot i just thought someone would have an idea on how > to > recover the COMPUTER but i guess not and i never brought the comp my > daughter > did? and it did have genuine wins on it as she downloaded ie 7 and done a > genuine validation on microsoft site so know it was genuine and yes it > does > say that its not a legal copy now > -- > thanks everyone im so glad of all your help x > > > "Shenan Stanley" wrote: > >> In need of some advice pls wrote: >> > my daughter brought a comp from our local cash convertors and >> > everything was fine it said it had genuine win xp proffesional but >> > now 6 mths on after the warrenty has run out its coming up not a >> > genuine copy and when u turn it on it gives u 2 xp proffessionals >> > and 1 dnt load and other is not genuine???????? iv gone back to the >> > shop but its closed down and dnt know how to resolve this i also >> > cnt see the sticker with the product key on it? its not there does >> > anyone know where i go for help with this >> >> Your daughter bought a computer either from a 'bookie' or a 'pawn shop' - >> I >> assume. >> >> "It said" it had a Genuine Windows XP Professional Operating System >> installed on it - "it" being... The computer? The "cash convertors"? >> Something else? If it was "the computer" - just how did it "say" it had >> a >> Genuine license? >> >> I don't see how suddenly it would come up with "two Windows XP >> Professionals" to choose from at bootup. That doesn't "just happen". >> Something was tried... Or you never noticed the fact it had a boot menu >> with it before - somehow... >> >> If you don't have a sticker with the product key and if it will not boot >> into Windows and you do not have a installation CD perhaps with a product >> key on the case - then you got taken and the best thing you can likely do >> about it - given the information you have - is go out and purchase a >> legitimate RETAIL copy of Windows XP Professional from a decent retail >> shop >> (that will be around a while) and either perform a clean installation on >> the >> laptop or attempt to perform a repair installation with your new licensed >> copy of Windows XP Professional. >> >> I would suggest avoiding OEM versions of Windows XP Professional in your >> case especially. >> >> -- >> Shenan Stanley >> MS-MVP >> -- >> How To Ask Questions The Smart Way >> http://www.catb.org/~esr/faqs/smart-questions.html >> >> >>

Re: system on the blink "~Mike Hollywood" <bogus[ at ]nowhere.org> 6/29/2007 8:06:12 PM Hi, I was working on a friend's laptop, trying to get the wi-fi to work, after she had spent hours and hours on the phone with dell support in india. They had her do a restore of some kind, and by the time i got it, the boot stops and asked which of two installs to use, one didn't work and the other one booted the system. Do you know how to fix it so it just boots normally? Thanks, mike "Shenan Stanley" <newshelper[ at ]gmail.com> wrote in message news:epYbMfmuHHA.2008[ at ]TK2MSFTNGP03.phx.gbl... [Quoted Text] > In need of some advice pls wrote: >> my daughter brought a comp from our local cash convertors and >> everything was fine it said it had genuine win xp proffesional but >> now 6 mths on after the warrenty has run out its coming up not a >> genuine copy and when u turn it on it gives u 2 xp proffessionals >> and 1 dnt load and other is not genuine???????? iv gone back to the >> shop but its closed down and dnt know how to resolve this i also >> cnt see the sticker with the product key on it? its not there does >> anyone know where i go for help with this > > Your daughter bought a computer either from a 'bookie' or a 'pawn shop' - > I assume. > > "It said" it had a Genuine Windows XP Professional Operating System > installed on it - "it" being... The computer? The "cash convertors"? > Something else? If it was "the computer" - just how did it "say" it had a > Genuine license? > > I don't see how suddenly it would come up with "two Windows XP > Professionals" to choose from at bootup. That doesn't "just happen". > Something was tried... Or you never noticed the fact it had a boot menu > with it before - somehow... > > If you don't have a sticker with the product key and if it will not boot > into Windows and you do not have a installation CD perhaps with a product > key on the case - then you got taken and the best thing you can likely do > about it - given the information you have - is go out and purchase a > legitimate RETAIL copy of Windows XP Professional from a decent retail > shop (that will be around a while) and either perform a clean installation > on the laptop or attempt to perform a repair installation with your new > licensed copy of Windows XP Professional. > > I would suggest avoiding OEM versions of Windows XP Professional in your > case especially. > > -- > Shenan Stanley > MS-MVP > -- > How To Ask Questions The Smart Way > http://www.catb.org/~esr/faqs/smart-questions.html >

RE: system on the blink Linus 7/2/2007 3:54:01 PM With regard to your validation problem: You don’t say where you live but if you know your copy of Windows has been validated before, I suggest you don’t get to excited and just keep trying. I live and work in China, paid $319.00 In the U.S. for a retail version of XP and validated without any problem in the U. S. Came to China and every time I need a down load from Microsoft they tell me I don’t have validation software on my machine & make me down load it. (I have downloaded that program probably a dozen times) Then after I down load the validation software, they some times notify me that I don’t have a valid copy of Windows & won’t give me the down load that I need. It’s a common problem in China and one of the reasons Chinese hate Microsoft. Only thing you can do, if you know your copy is good, is keep trying, Microsoft my tell you every day for 9 or 10 days in a row that your copy is invalid, then validate it the next day. Good luck -- Linusverl "In need of some advice pls" wrote: [Quoted Text] > my daughter brought a comp from our local cash convertors and everything was > fine it said it had genuine win xp proffesional but now 6 mths on after the > warrenty has run out its coming up not a genuine copy and when u turn it on > it gives u 2 xp proffessionals and 1 dnt load and other is not > genuine???????? iv gone back to the shop but its closed down and dnt know how > to resolve this i also cnt see the sticker with the product key on it? its > not there does anyone know where i go for help with this > -- > thanks everyone im so glad of all your help x

Re: system on the blink "Andrew Murray" <adKillSpammersmurray[ at ]iinet.net.au> 7/5/2007 10:27:46 AM Is this related to the OP's question? You seem to have cut-in with a completely new thread, in an existing thread. "~Mike Hollywood" <bogus[ at ]nowhere.org> wrote in message news:uRYA0jouHHA.5036[ at ]TK2MSFTNGP03.phx.gbl... [Quoted Text] > Hi, > I was working on a friend's laptop, trying to get the wi-fi to work, after > she had spent hours and hours on the phone with dell support in india. > They had her do a restore of some kind, and by the time i got it, the boot > stops and asked which of two installs to use, one didn't work and the > other one booted the system. Do you know how to fix it so it just boots > normally? > Thanks, > mike > > "Shenan Stanley" <newshelper[ at ]gmail.com> wrote in message > news:epYbMfmuHHA.2008[ at ]TK2MSFTNGP03.phx.gbl... >> In need of some advice pls wrote: >>> my daughter brought a comp from our local cash convertors and >>> everything was fine it said it had genuine win xp proffesional but >>> now 6 mths on after the warrenty has run out its coming up not a >>> genuine copy and when u turn it on it gives u 2 xp proffessionals >>> and 1 dnt load and other is not genuine???????? iv gone back to the >>> shop but its closed down and dnt know how to resolve this i also >>> cnt see the sticker with the product key on it? its not there does >>> anyone know where i go for help with this >> >> Your daughter bought a computer either from a 'bookie' or a 'pawn shop' - >> I assume. >> >> "It said" it had a Genuine Windows XP Professional Operating System >> installed on it - "it" being... The computer? The "cash convertors"? >> Something else? If it was "the computer" - just how did it "say" it had >> a Genuine license? >> >> I don't see how suddenly it would come up with "two Windows XP >> Professionals" to choose from at bootup. That doesn't "just happen". >> Something was tried... Or you never noticed the fact it had a boot menu >> with it before - somehow... >> >> If you don't have a sticker with the product key and if it will not boot >> into Windows and you do not have a installation CD perhaps with a product >> key on the case - then you got taken and the best thing you can likely do >> about it - given the information you have - is go out and purchase a >> legitimate RETAIL copy of Windows XP Professional from a decent retail >> shop (that will be around a while) and either perform a clean >> installation on the laptop or attempt to perform a repair installation >> with your new licensed copy of Windows XP Professional. >> >> I would suggest avoiding OEM versions of Windows XP Professional in your >> case especially. >> >> -- >> Shenan Stanley >> MS-MVP >> -- >> How To Ask Questions The Smart Way >> http://www.catb.org/~esr/faqs/smart-questions.html >> > >