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Many times individuals call PC manufacturers to report a wireless
problem before they actually check to see if the problem is on the
customer's end. To save some grief try some of these steps first.
1. Check your router Do you see power and the lights on?
2. Check the cable modem is there a orange internet conect light on.
If not stop problem not your computer it's either your cable modem or
company or your router needs reseting.
3. Sut off your computer modem , and router and unplug modem and
router. Plug the modem back into the power first wait a minute then
plug in your router wait about 20 minutes then when all lights are on
and connected turn on your system and recheck to see if you can
connect with internet.
4. See if a wireless signal is showing on the bar and they are all
green and strong.
5. Go to network connection properties and see if you have over two
networks in preferred. Remove all and reconnect only the two that is
the most important sometimes if there are more than two networks this
could cause a issue. make sure your encrytion is connected okay.
6. Do a ipconfig to see if your ip connection is ok if not try step 7
7. do a ipconfig /renew
8. Connect directly to the modem to see if if you can connect to the
internet.
9. Shut down system and turn off after each step
At this point then it is advisable to call your cable company, and or
computer company to reinstall driver or replace equipment.
www.resumewritersguide.com
21 Years of High Tech experience in 32 Bit OS Development, Test, QA,
and Support. Experienced Writer of High Tech, and Teacher Resumes.
Always Backup. If you don't backup then you have yourself to blame if
you loose your Data.
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