MCCWSA window "graham" <h2gt2g42-news[ at ]yahoo.co.uk> 6/21/2007 6:04:31 PM In the last few days when ever I close my machine I get the message: MCCWSA window not responding and I need to close it manually. Can anyone tell me what this is, where it is likely to have come from and how to get rid of it. I am running Windows XP Home SP2 and IE7. Graham.

Re: MCCWSA window Malke <notreally[ at ]invalid.invalid> 6/21/2007 7:36:35 PM graham wrote: [Quoted Text] > In the last few days when ever I close my machine I get the message: > > MCCWSA window not responding and I need to close it manually. Can anyone > tell me what this is, where it is likely to have come from and how to get > rid of it. > > I am running Windows XP Home SP2 and IE7. I did a Google for "MCCWSA" and didn't get anything useful. Something is running in the background and not shutting down gracefully. It could be malware (always a strong probability when a Google search doesn't pop up an answer for a name) or it could be something legitimate. The first step is to determine whether your computer is completely virus/malware-free. The second step, if the computer is clean and you still get the error, is to do clean-boot troubleshooting to find the culprit. A. Step 1 - Malware scanning Go through these general malware removal steps systematically - http://www.elephantboycomputers.com/page2.html#Removing_Malware Include scanning with David Lipman's Multi_AV and follow instructions to do all scans in Safe Mode. http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions http://pcdid.com/Multi_AV.htm - download When all else fails, run HijackThis and post your log in one of the specialty forums listed at the link above (not here, please). B. Step 2 - Clean-boot troubleshooting Clean boot in Windows XP - http://support.microsoft.com/kb/310353 Clean-boot advanced troubleshooting in Windows XP - http://support.microsoft.com/kb/316434 How to Troubleshoot By Using the Msconfig Utility in Windows XP - http://support.microsoft.com/?id=310560 Standard caveat: If the procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a professional computer repair shop (not your local version of BigStoreUSA). Please be aware that not all local shops are skilled at removing malware and even if they are, your computer may be so infested that Windows will need to be clean-installed. Have all your data backed up before you take the machine into a shop. Malke -- Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User

Re: MCCWSA window "graham" <h2gt2g42-news[ at ]yahoo.co.uk> 6/21/2007 8:49:42 PM "Malke" <notreally[ at ]invalid.invalid> wrote in message news:ucuv7tDtHHA.508[ at ]TK2MSFTNGP02.phx.gbl... [Quoted Text] > graham wrote: >> In the last few days when ever I close my machine I get the message: >> >> MCCWSA window not responding and I need to close it manually. Can anyone >> tell me what this is, where it is likely to have come from and how to get >> rid of it. >> >> I am running Windows XP Home SP2 and IE7. > > I did a Google for "MCCWSA" and didn't get anything useful. Something is > running in the background and not shutting down gracefully. It could be > malware (always a strong probability when a Google search doesn't pop up > an answer for a name) or it could be something legitimate. > > The first step is to determine whether your computer is completely > virus/malware-free. The second step, if the computer is clean and you > still get the error, is to do clean-boot troubleshooting to find the > culprit. > > A. Step 1 - Malware scanning > > Go through these general malware removal steps systematically - > http://www.elephantboycomputers.com/page2.html#Removing_Malware > > Include scanning with David Lipman's Multi_AV and follow instructions to > do all scans in Safe Mode. > > http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions > http://pcdid.com/Multi_AV.htm - download > > When all else fails, run HijackThis and post your log in one of the > specialty forums listed at the link above (not here, please). > > B. Step 2 - Clean-boot troubleshooting > > Clean boot in Windows XP - http://support.microsoft.com/kb/310353 > Clean-boot advanced troubleshooting in Windows XP - > http://support.microsoft.com/kb/316434 > How to Troubleshoot By Using the Msconfig Utility in Windows XP - > http://support.microsoft.com/?id=310560 > > Standard caveat: If the procedures look too complex - and there is no > shame in admitting this isn't your cup of tea - take the machine to a > professional computer repair shop (not your local version of BigStoreUSA). > Please be aware that not all local shops are skilled at removing malware > and even if they are, your computer may be so infested that Windows will > need to be clean-installed. Have all your data backed up before you take > the machine into a shop. > > > Malke > -- > Elephant Boy Computers > www.elephantboycomputers.com > "Don't Panic!" > MS-MVP Windows - Shell/User Thanks Malke. I also Googled this thing before posting here and found a couple of other questions on other sites but no answers. It seems this has only just appeared. I have done the obvious virus, adware and malware checks with the tools I have but I will work my way through the list you have kindly provided and report back if/when I track this thing down. Graham.

Re: MCCWSA window "graham" <h2gt2g42-news[ at ]yahoo.co.uk> 6/22/2007 9:05:39 AM "graham" <h2gt2g42-news[ at ]yahoo.co.uk> wrote in message news:uKadnRC9AJH4eefbnZ2dnUVZ8vqdnZ2d[ at ]bt.com... [Quoted Text] > > "Malke" <notreally[ at ]invalid.invalid> wrote in message > news:ucuv7tDtHHA.508[ at ]TK2MSFTNGP02.phx.gbl... >> graham wrote: >>> In the last few days when ever I close my machine I get the message: >>> >>> MCCWSA window not responding and I need to close it manually. Can anyone >>> tell me what this is, where it is likely to have come from and how to >>> get rid of it. >>> >>> I am running Windows XP Home SP2 and IE7. >> >> I did a Google for "MCCWSA" and didn't get anything useful. Something is >> running in the background and not shutting down gracefully. It could be >> malware (always a strong probability when a Google search doesn't pop up >> an answer for a name) or it could be something legitimate. >> >> The first step is to determine whether your computer is completely >> virus/malware-free. The second step, if the computer is clean and you >> still get the error, is to do clean-boot troubleshooting to find the >> culprit. [Snip] > Thanks Malke. I also Googled this thing before posting here and found a > couple of other questions on other sites but no answers. It seems this has > only just appeared. I have done the obvious virus, adware and malware > checks with the tools I have but I will work my way through the list you > have kindly provided and report back if/when I track this thing down. > > Graham. Malke, I have finally tracked the thing down. It turned out to be part of an auto *** upgrade*** package sent out by my ISP. Unfortunately the package shares nothing in common name wise with thing throwing the error so it took a while. It is now disabled and the ISP is "investigating" Thanks again for you help I have saved your post for future reference if something really nasty ever gets through.. Graham.

Re: MCCWSA window Malke <notreally[ at ]invalid.invalid> 6/22/2007 1:14:34 PM graham wrote: [Quoted Text] > Malke, > > I have finally tracked the thing down. It turned out to be part of an auto > *** upgrade*** package sent out by my ISP. Unfortunately the package shares > nothing in common name wise with thing throwing the error so it took a > while. It is now disabled and the ISP is "investigating" > > Thanks again for you help I have saved your post for future reference if > something really nasty ever gets through.. I'm glad you got this sorted. Thanks very much for posting the solution. Malke -- Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User