Help and Support won't start "John Broderick" <noone[ at ]none.com> 7/6/2007 6:57:17 PM Hi, I can't get Help and Support to start, either from the start menu or by directly opening the file C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe. Any help would be greatly appreciated. Thanks, John

Re: Help and Support won't start "Unknown" <unknown[ at ]unknown.kom> 7/6/2007 7:10:33 PM Inn control panel===administrative services====services, check to see if it is turned on or started. (help and support) "John Broderick" <noone[ at ]none.com> wrote in message news:e%23Go39$vHHA.2040[ at ]TK2MSFTNGP03.phx.gbl... [Quoted Text] > Hi, > > I can't get Help and Support to start, either from the start menu or by > directly opening the file > C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe. > > Any help would be greatly appreciated. > Thanks, > John >

Re: Help and Support won't start "John Broderick" <noone[ at ]none.com> 7/6/2007 7:23:50 PM Yes it is: Status field says "Started". "Unknown" <unknown[ at ]unknown.kom> wrote in message news:xswji.960$m%.945[ at ]newssvr17.news.prodigy.net... [Quoted Text] > Inn control panel===administrative services====services, check to see if > it is turned on or started. (help and support) > "John Broderick" <noone[ at ]none.com> wrote in message > news:e%23Go39$vHHA.2040[ at ]TK2MSFTNGP03.phx.gbl... >> Hi, >> >> I can't get Help and Support to start, either from the start menu or by >> directly opening the file >> C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe. >> >> Any help would be greatly appreciated. >> Thanks, >> John >> > >

Re: Help and Support won't start "Unknown" <unknown[ at ]unknown.kom> 7/6/2007 7:45:26 PM Try shutting it down and then restarting it. "John Broderick" <noone[ at ]none.com> wrote in message news:ugjfuMAwHHA.484[ at ]TK2MSFTNGP06.phx.gbl... [Quoted Text] > Yes it is: Status field says "Started". > > "Unknown" <unknown[ at ]unknown.kom> wrote in message > news:xswji.960$m%.945[ at ]newssvr17.news.prodigy.net... >> Inn control panel===administrative services====services, check to see if >> it is turned on or started. (help and support) >> "John Broderick" <noone[ at ]none.com> wrote in message >> news:e%23Go39$vHHA.2040[ at ]TK2MSFTNGP03.phx.gbl... >>> Hi, >>> >>> I can't get Help and Support to start, either from the start menu or by >>> directly opening the file >>> C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe. >>> >>> Any help would be greatly appreciated. >>> Thanks, >>> John >>> >> >> > >

Re: Help and Support won't start "John Broderick" <noone[ at ]none.com> 7/6/2007 8:36:57 PM Thanks, but that does not fix it form me. "Unknown" <unknown[ at ]unknown.kom> wrote in message news:eZwji.972$m%.664[ at ]newssvr17.news.prodigy.net... [Quoted Text] > Try shutting it down and then restarting it. > "John Broderick" <noone[ at ]none.com> wrote in message > news:ugjfuMAwHHA.484[ at ]TK2MSFTNGP06.phx.gbl... >> Yes it is: Status field says "Started". >> >> "Unknown" <unknown[ at ]unknown.kom> wrote in message >> news:xswji.960$m%.945[ at ]newssvr17.news.prodigy.net... >>> Inn control panel===administrative services====services, check to see if >>> it is turned on or started. (help and support) >>> "John Broderick" <noone[ at ]none.com> wrote in message >>> news:e%23Go39$vHHA.2040[ at ]TK2MSFTNGP03.phx.gbl... >>>> Hi, >>>> >>>> I can't get Help and Support to start, either from the start menu or by >>>> directly opening the file >>>> C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe. >>>> >>>> Any help would be greatly appreciated. >>>> Thanks, >>>> John >>>> >>> >>> >> >> > >

RE: Help and Support won't start Patti MacLeod 7/6/2007 10:18:05 PM Hi John, Doug Knox provides a script that restores associations for Help and Support that may have been removed or otherwise altered. You can d/load it from here, if you wish to run it: http://dougknox.com/xp/scripts_desc/fixwinxphelp.htm Regards, -- Patti MacLeod Microsoft MVP - Windows Shell/User "John Broderick" wrote: [Quoted Text] > Hi, > > I can't get Help and Support to start, either from the start menu or by > directly opening the file > C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe. > > Any help would be greatly appreciated. > Thanks, > John > > >

Re: Help and Support won't start "John Broderick" <noone[ at ]none.com> 7/6/2007 10:59:37 PM Thanks, I tried it and it does not help. [Unless a reboot is needed, which I have not performed.] "Patti MacLeod" <pam120[ at ]nospamshaw.ca> wrote in message news:B60528A9-64B0-4C8A-8024-D61DC8CACC29[ at ]microsoft.com... [Quoted Text] > Hi John, > > Doug Knox provides a script that restores associations for Help and > Support > that may have been removed or otherwise altered. You can d/load it from > here, > if you wish to run it: > http://dougknox.com/xp/scripts_desc/fixwinxphelp.htm > > > > Regards, > > -- > Patti MacLeod > Microsoft MVP - Windows Shell/User > > > "John Broderick" wrote: > >> Hi, >> >> I can't get Help and Support to start, either from the start menu or by >> directly opening the file >> C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe. >> >> Any help would be greatly appreciated. >> Thanks, >> John >> >> >>

Re: Help and Support won't start Patti MacLeod 7/6/2007 11:36:00 PM If it still does not work following a reboot, you could try reinstalling Help and Support following the instructions here: http://windowsxp.mvps.org/rebuildhelp.htm You may be requested to insert your XP install CD when reinstalling Help and Support.....for this you would need a retail CD and not a Recovery or Restore CD provided by a computer manufacturer. If you have a Service Pack installed that was not integrated in the install CD, point to the %Windir%\i386\ServicePackFiles folder. Regards, -- Patti MacLeod Microsoft MVP - Windows Shell/User "John Broderick" wrote: [Quoted Text] > Thanks, I tried it and it does not help. > [Unless a reboot is needed, which I have not performed.]

Re: Help and Support won't start "Kelly" <kelly[ at ]mvps.org> 7/7/2007 6:10:02 PM Added info: Why doesn't Help and Support work? http://www.kellys-korner-xp.com/top10faqs.htm -- All the Best, Kelly (MS-MVP/DTS&XP) Taskbar Repair Tool Plus! http://www.kellys-korner-xp.com/taskbarplus!.htm "John Broderick" <noone[ at ]none.com> wrote in message news:e%23Go39$vHHA.2040[ at ]TK2MSFTNGP03.phx.gbl... [Quoted Text] > Hi, > > I can't get Help and Support to start, either from the start menu or by > directly opening the file > C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe. > > Any help would be greatly appreciated. > Thanks, > John >