Windows Installer dialog box pops up MikeH 7/11/2007 4:24:01 PM After downloading IE7, I get the Windows Installer dialog box popping up each time I click on IE7, "My Computer" and "My Documents" for about a minute or two. Some of the help says to reinstall the offending application. When I stick in my Windows XP CD it says that the current OS is newer than whats on the CD, since I'm currently running Windows xp service Pack 2. I went through the "Windows Installer Problems" document without any success. Please don't tell me just to upgrade to Vista. Thanks, Mike

Re: Windows Installer dialog box pops up "Ramesh, MS-MVP" <ramesh[ at ]XOX.mvps.org> 7/11/2007 5:42:40 PM Hi Mike, Do you have any idea which application is the installer trying to repair? Click Start, Run and type eventvwr.msc Select the "Application" log Look for the recent entries with the source column containing "MsiInstaller" Double-click the entry for more details. It may show the product name for which the installation/repair took place ================================================ Sample entry ================================================ Event Type: Information Event Source: MsiInstaller Event Category: None Event ID: 11729 Date: 4/13/2007 Time: 11:30:21 AM Description: Product: Windows Live Messenger -- Configuration failed. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 35 37 31 37 30 30 46 {571700F 0008: 30 2d 44 42 39 44 2d 34 0-DB9D-4 0010: 42 33 41 2d 42 30 33 44 B3A-B03D 0018: 2d 33 35 41 31 34 42 42 -35A14BB 0020: 35 39 33 39 46 7d 2c 20 5939F}, 0028: 31 36 30 32 1602 ================================================ In some cases, the application name may not be available, but the ProductCode will be available. You can then map the ProductCode with the actual product name using the steps listed in this article: Windows Installer: Dealing with installation failures: http://www.winhelponline.com/articles/68/1/ [Quoted Text] >> Please don't tell me just to upgrade to Vista. Okie. I won't tell that :) -- Regards, Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] Windows® Troubleshooting http://www.winhelponline.com "MikeH" <MikeH[ at ]discussions.microsoft.com> wrote in message news:49EC54A1-F1BB-4185-9ACC-978EBFBC6705[ at ]microsoft.com... After downloading IE7, I get the Windows Installer dialog box popping up each time I click on IE7, "My Computer" and "My Documents" for about a minute or two. Some of the help says to reinstall the offending application. When I stick in my Windows XP CD it says that the current OS is newer than whats on the CD, since I'm currently running Windows xp service Pack 2. I went through the "Windows Installer Problems" document without any success. Please don't tell me just to upgrade to Vista. Thanks, Mike

Re: Windows Installer dialog box pops up "Peter Foldes" <okf22[ at ]hotmail.com> 7/11/2007 6:46:30 PM Mike Might try this below. If needed then install the program it is asking for http://support.microsoft.com/kb/290301 -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "MikeH" <MikeH[ at ]discussions.microsoft.com> wrote in message news:49EC54A1-F1BB-4185-9ACC-978EBFBC6705[ at ]microsoft.com... [Quoted Text] > After downloading IE7, I get the Windows Installer dialog box popping up each > time I click on IE7, "My Computer" and "My Documents" for about a minute or > two. Some of the help says to reinstall the offending application. When I > stick in my Windows XP CD it says that the current OS is newer than whats on > the CD, since I'm currently running Windows xp service Pack 2. I went through > the "Windows Installer Problems" document without any success. Please don't > tell me just to upgrade to Vista. > > Thanks, > > Mike