browser hangs periodically. "test" <jlnarayana[ at ]comcast.net> 7/7/2007 2:10:03 AM Hi, I am having Gateway computer with Windows XP OS. I will mostly use mozilla browser,but this is occuring even for Internet explorer. Actually whenever I use the browser after I use for 5 seconds it hangs for 3 secs and then comes alive. This happens every few seconds periodically. So I went into the task manager and saw what is process that is causing this. I noticed that,when ever browser hangs ,the System process(not system idle process) is taking up cpu by 40% and hence the browser hangs. This is so frustrating that I am not able to do daily regular work properly. If some one can help in this regard that would be really nice. Thanks.

Re: browser hangs periodically. "JS" <[ at ]> 7/7/2007 3:57:12 AM You need to find the specific system process that's taking all (there are lot of sub-processes tied to the 'System' process) the resources. To do this try Process Explorer: http://www.microsoft.com/technet/sysinternals/SystemInformation/ProcessExplorer.mspx Once you have Process Explorer installed and running: In the taskbar select View and check 'Show Process Tree' and 'Show Lower Pane' options. (This will provide some of the detailed info you need) Next click on the CPU column to sort processes by %CPU usage. Then click on and expand the 'System' or 'Explorer' process to expand and identify the specific sub-process that's using most or all the resources. Next click on the sub-process or process listed under the System Process that's using most or all the CPU %, once it's highlighted, right click and from the options listed select: Search Online This should display what out there on the web about that process. Note: some entries like Explorer, System process (as explained above) and svchost entries may need to be expanded to show the detail, (sub processes), in this case click on the + located to the left of the entry. JS "test" <jlnarayana[ at ]comcast.net> wrote in message news:R-CdndUUP8uRaBPbnZ2dnUVZ_uGknZ2d[ at ]comcast.com... [Quoted Text] > Hi, > > I am having Gateway computer with Windows XP OS. I will mostly use mozilla > browser,but this is occuring even for Internet explorer. Actually whenever > I > use the browser after I use for 5 seconds it hangs for 3 secs and then > comes > alive. This happens every few seconds periodically. So I went into the > task > manager and saw what is process that is causing this. I noticed that,when > ever browser hangs ,the System process(not system idle process) is taking > up > cpu by 40% and hence the browser hangs. > This is so frustrating that I am not able to do daily regular work > properly. > If some one can help in this regard that would be really nice. > > Thanks. > >

Re: browser hangs periodically. "SingaporeWebDesign" <SingaporeWebDesign_ng2[ at ]bootstrike.com> 7/7/2007 8:57:22 AM Hello, If you are running Internet Explorer 7, try running it with add-ons disabled. Start > Programs > Accessories > System Tools > Internet Explorer (No Add-Ons) Try reproducing the problem again. If it doesn't appear again, one of your add-ons are causing the problem. To disable add-ons (applies for IE6 too), start Internet Explorer as normal, Tools, Manage Add-ons, Enable or Disable Add-ons. Disable all the add-ons and enable them one by one till the problem appears and you get the culprit. -- Singapore Website Design http://www.bootstrike.com/Webdesign/ Singapore Web Hosting http://www.bootstrike.com/WinXP/faq.html Windows XP FAQ "test" <jlnarayana[ at ]comcast.net> wrote in message news:R-CdndUUP8uRaBPbnZ2dnUVZ_uGknZ2d[ at ]comcast.com... [Quoted Text] > Hi, > > I am having Gateway computer with Windows XP OS. I will mostly use mozilla > browser,but this is occuring even for Internet explorer. Actually whenever > I > use the browser after I use for 5 seconds it hangs for 3 secs and then > comes > alive. This happens every few seconds periodically. So I went into the > task > manager and saw what is process that is causing this. I noticed that,when > ever browser hangs ,the System process(not system idle process) is taking > up > cpu by 40% and hence the browser hangs. > This is so frustrating that I am not able to do daily regular work > properly. > If some one can help in this regard that would be really nice. > > Thanks. > >

Re: browser hangs periodically. "test" <lakshmij[ at ]comcast.net> 7/7/2007 10:46:38 PM Hi JS, Thank you for the response. Yes I have donwloaded ,installed and ran the application and did what ever you have suggested. I tried to use the browser again and observed the process explorer cpu % time. What I found then is, System process 25%, firefox process 25% and system idle process 50%. However none of the process under the System process node is having any cpu %. So I am not able to figure out which process is taking up the cpu time and causing the computer to slow down. Please advise what I need to do now. Eagerly awaiting your response. Thanks. "JS" <[ at ]> wrote in message news:enFCqrEwHHA.736[ at ]TK2MSFTNGP06.phx.gbl... [Quoted Text] > You need to find the specific system process that's taking all (there are > lot of sub-processes tied to the 'System' process) the resources. > > To do this try Process Explorer: > http://www.microsoft.com/technet/sysinternals/SystemInformation/ProcessExplo rer.mspx > > Once you have Process Explorer installed and running: > In the taskbar select View and check 'Show Process Tree' and 'Show Lower > Pane' options. > (This will provide some of the detailed info you need) > Next click on the CPU column to sort processes by %CPU usage. > Then click on and expand the 'System' or 'Explorer' process to expand and > identify the specific sub-process that's using most or all the resources. > Next click on the sub-process or process listed under the System Process > that's using most or all the CPU %, > once it's highlighted, right click and from the options listed select: > Search Online > This should display what out there on the web about that process. > > Note: some entries like Explorer, System process (as explained above) and > svchost entries may need to be expanded to show the detail, (sub processes), > in this case click on the + located to the left of the entry. > > JS > > "test" <jlnarayana[ at ]comcast.net> wrote in message > news:R-CdndUUP8uRaBPbnZ2dnUVZ_uGknZ2d[ at ]comcast.com... > > Hi, > > > > I am having Gateway computer with Windows XP OS. I will mostly use mozilla > > browser,but this is occuring even for Internet explorer. Actually whenever > > I > > use the browser after I use for 5 seconds it hangs for 3 secs and then > > comes > > alive. This happens every few seconds periodically. So I went into the > > task > > manager and saw what is process that is causing this. I noticed that,when > > ever browser hangs ,the System process(not system idle process) is taking > > up > > cpu by 40% and hence the browser hangs. > > This is so frustrating that I am not able to do daily regular work > > properly. > > If some one can help in this regard that would be really nice. > > > > Thanks. > > > > > >

Re: browser hangs periodically. "JS" <[ at ]> 7/8/2007 12:49:56 AM Double click on the System Process, this should open a System Properties window (the window name will also the Process ID number) Next click on the 'Threads' tab. In the Threads display sort by the CPU usage column. Now in the 'Start Address' column you should see various entries floating up to the top of the list (A common entry is one named 'ntoskrnl' which can be ignored), one of these entries is the one that's eating up you CPU time. If your quick with the mouse highlight it when it is at or near the top of the list. Now in the lower right near the bottom of the window click on the 'Module' button. This will open another window which has three tabs (General, Version and Digital Signatures). Click on the Version and Signatures tab to identify the guilty software. JS "test" <lakshmij[ at ]comcast.net> wrote in message news:YsWdnUpc1Y5Biw3bnZ2dnUVZ_g2dnZ2d[ at ]comcast.com... [Quoted Text] > Hi JS, > Thank you for the response. Yes I have donwloaded ,installed and ran the > application and did what ever you have suggested. > I tried to use the browser again and observed the process explorer cpu % > time. What I found then is, System process 25%, firefox process 25% and > system idle process 50%. > However none of the process under the System process node is having any > cpu > %. So I am not able to figure out which process is taking up the cpu time > and causing the computer to slow down. > > Please advise what I need to do now. Eagerly awaiting your response. > > Thanks. > > "JS" <[ at ]> wrote in message news:enFCqrEwHHA.736[ at ]TK2MSFTNGP06.phx.gbl... >> You need to find the specific system process that's taking all (there are >> lot of sub-processes tied to the 'System' process) the resources. >> >> To do this try Process Explorer: >> > http://www.microsoft.com/technet/sysinternals/SystemInformation/ProcessExplo > rer.mspx >> >> Once you have Process Explorer installed and running: >> In the taskbar select View and check 'Show Process Tree' and 'Show Lower >> Pane' options. >> (This will provide some of the detailed info you need) >> Next click on the CPU column to sort processes by %CPU usage. >> Then click on and expand the 'System' or 'Explorer' process to expand and >> identify the specific sub-process that's using most or all the resources. >> Next click on the sub-process or process listed under the System Process >> that's using most or all the CPU %, >> once it's highlighted, right click and from the options listed select: >> Search Online >> This should display what out there on the web about that process. >> >> Note: some entries like Explorer, System process (as explained above) and >> svchost entries may need to be expanded to show the detail, (sub > processes), >> in this case click on the + located to the left of the entry. >> >> JS >> >> "test" <jlnarayana[ at ]comcast.net> wrote in message >> news:R-CdndUUP8uRaBPbnZ2dnUVZ_uGknZ2d[ at ]comcast.com... >> > Hi, >> > >> > I am having Gateway computer with Windows XP OS. I will mostly use > mozilla >> > browser,but this is occuring even for Internet explorer. Actually > whenever >> > I >> > use the browser after I use for 5 seconds it hangs for 3 secs and then >> > comes >> > alive. This happens every few seconds periodically. So I went into the >> > task >> > manager and saw what is process that is causing this. I noticed > that,when >> > ever browser hangs ,the System process(not system idle process) is > taking >> > up >> > cpu by 40% and hence the browser hangs. >> > This is so frustrating that I am not able to do daily regular work >> > properly. >> > If some one can help in this regard that would be really nice. >> > >> > Thanks. >> > >> > >> >> > >

Re: browser hangs periodically. "test" <lakshmij[ at ]comcast.net> 7/8/2007 3:51:34 AM Hi JS, Thanks for the quick response again. I did exactly what you have articulated. I tried many times and for many entries in that and found the module is "C:\WINDOWS\system32\dllcache" which corresponds to "NT Kernel & System". Do you think this is one? Some how i am skeptical about this. Please help. Looking forward eagerly to your response. Thanks. "JS" <[ at ]> wrote in message news:#oXRrnPwHHA.3684[ at ]TK2MSFTNGP02.phx.gbl... [Quoted Text] > Double click on the System Process, this should open a System Properties > window (the window name will also the Process ID number) > Next click on the 'Threads' tab. > In the Threads display sort by the CPU usage column. > Now in the 'Start Address' column you should see various entries floating up > to the top of the list (A common entry is one named 'ntoskrnl' which can be > ignored), one of these entries is the one that's eating up you CPU time. > If your quick with the mouse highlight it when it is at or near the top of > the list. > Now in the lower right near the bottom of the window click on the 'Module' > button. > This will open another window which has three tabs (General, Version and > Digital Signatures). > Click on the Version and Signatures tab to identify the guilty software. > > JS > > "test" <lakshmij[ at ]comcast.net> wrote in message > news:YsWdnUpc1Y5Biw3bnZ2dnUVZ_g2dnZ2d[ at ]comcast.com... > > Hi JS, > > Thank you for the response. Yes I have donwloaded ,installed and ran the > > application and did what ever you have suggested. > > I tried to use the browser again and observed the process explorer cpu % > > time. What I found then is, System process 25%, firefox process 25% and > > system idle process 50%. > > However none of the process under the System process node is having any > > cpu > > %. So I am not able to figure out which process is taking up the cpu time > > and causing the computer to slow down. > > > > Please advise what I need to do now. Eagerly awaiting your response. > > > > Thanks. > > > > "JS" <[ at ]> wrote in message news:enFCqrEwHHA.736[ at ]TK2MSFTNGP06.phx.gbl... > >> You need to find the specific system process that's taking all (there are > >> lot of sub-processes tied to the 'System' process) the resources. > >> > >> To do this try Process Explorer: > >> > > http://www.microsoft.com/technet/sysinternals/SystemInformation/ProcessExplo > > rer.mspx > >> > >> Once you have Process Explorer installed and running: > >> In the taskbar select View and check 'Show Process Tree' and 'Show Lower > >> Pane' options. > >> (This will provide some of the detailed info you need) > >> Next click on the CPU column to sort processes by %CPU usage. > >> Then click on and expand the 'System' or 'Explorer' process to expand and > >> identify the specific sub-process that's using most or all the resources. > >> Next click on the sub-process or process listed under the System Process > >> that's using most or all the CPU %, > >> once it's highlighted, right click and from the options listed select: > >> Search Online > >> This should display what out there on the web about that process. > >> > >> Note: some entries like Explorer, System process (as explained above) and > >> svchost entries may need to be expanded to show the detail, (sub > > processes), > >> in this case click on the + located to the left of the entry. > >> > >> JS > >> > >> "test" <jlnarayana[ at ]comcast.net> wrote in message > >> news:R-CdndUUP8uRaBPbnZ2dnUVZ_uGknZ2d[ at ]comcast.com... > >> > Hi, > >> > > >> > I am having Gateway computer with Windows XP OS. I will mostly use > > mozilla > >> > browser,but this is occuring even for Internet explorer. Actually > > whenever > >> > I > >> > use the browser after I use for 5 seconds it hangs for 3 secs and then > >> > comes > >> > alive. This happens every few seconds periodically. So I went into the > >> > task > >> > manager and saw what is process that is causing this. I noticed > > that,when > >> > ever browser hangs ,the System process(not system idle process) is > > taking > >> > up > >> > cpu by 40% and hence the browser hangs. > >> > This is so frustrating that I am not able to do daily regular work > >> > properly. > >> > If some one can help in this regard that would be really nice. > >> > > >> > Thanks. > >> > > >> > > >> > >> > > > > > >

Re: browser hangs periodically. "JS" <[ at ]> 7/8/2007 2:32:39 PM If there is a lot of activity associated with the "C:\WINDOWS\system32\dllcache" folder you could have a virus. This is a hidden folder so if you are going to look at the contents make sure that you have Windows Explorer set to show Hidden files and folders. Have you run an AV scan lately? If not do so, don't panic as I could be wrong on this! JS "test" <lakshmij[ at ]comcast.net> wrote in message news:a8SdnXx9_IPJww3bnZ2dnUVZ_umlnZ2d[ at ]comcast.com... [Quoted Text] > Hi JS, > Thanks for the quick response again. I did exactly what you have > articulated. I tried many times and for many entries in that and found the > module is "C:\WINDOWS\system32\dllcache" which corresponds to "NT Kernel & > System". Do you think this is one? Some how i am skeptical about this. > Please help. Looking forward eagerly to your response. > > Thanks. > > > > "JS" <[ at ]> wrote in message news:#oXRrnPwHHA.3684[ at ]TK2MSFTNGP02.phx.gbl... >> Double click on the System Process, this should open a System Properties >> window (the window name will also the Process ID number) >> Next click on the 'Threads' tab. >> In the Threads display sort by the CPU usage column. >> Now in the 'Start Address' column you should see various entries floating > up >> to the top of the list (A common entry is one named 'ntoskrnl' which can > be >> ignored), one of these entries is the one that's eating up you CPU time. >> If your quick with the mouse highlight it when it is at or near the top >> of >> the list. >> Now in the lower right near the bottom of the window click on the >> 'Module' >> button. >> This will open another window which has three tabs (General, Version and >> Digital Signatures). >> Click on the Version and Signatures tab to identify the guilty software. >> >> JS >> >> "test" <lakshmij[ at ]comcast.net> wrote in message >> news:YsWdnUpc1Y5Biw3bnZ2dnUVZ_g2dnZ2d[ at ]comcast.com... >> > Hi JS, >> > Thank you for the response. Yes I have donwloaded ,installed and ran >> > the >> > application and did what ever you have suggested. >> > I tried to use the browser again and observed the process explorer cpu >> > % >> > time. What I found then is, System process 25%, firefox process 25% and >> > system idle process 50%. >> > However none of the process under the System process node is having any >> > cpu >> > %. So I am not able to figure out which process is taking up the cpu > time >> > and causing the computer to slow down. >> > >> > Please advise what I need to do now. Eagerly awaiting your response. >> > >> > Thanks. >> > >> > "JS" <[ at ]> wrote in message news:enFCqrEwHHA.736[ at ]TK2MSFTNGP06.phx.gbl... >> >> You need to find the specific system process that's taking all (there > are >> >> lot of sub-processes tied to the 'System' process) the resources. >> >> >> >> To do this try Process Explorer: >> >> >> > > http://www.microsoft.com/technet/sysinternals/SystemInformation/ProcessExplo >> > rer.mspx >> >> >> >> Once you have Process Explorer installed and running: >> >> In the taskbar select View and check 'Show Process Tree' and 'Show > Lower >> >> Pane' options. >> >> (This will provide some of the detailed info you need) >> >> Next click on the CPU column to sort processes by %CPU usage. >> >> Then click on and expand the 'System' or 'Explorer' process to expand > and >> >> identify the specific sub-process that's using most or all the > resources. >> >> Next click on the sub-process or process listed under the System > Process >> >> that's using most or all the CPU %, >> >> once it's highlighted, right click and from the options listed select: >> >> Search Online >> >> This should display what out there on the web about that process. >> >> >> >> Note: some entries like Explorer, System process (as explained above) > and >> >> svchost entries may need to be expanded to show the detail, (sub >> > processes), >> >> in this case click on the + located to the left of the entry. >> >> >> >> JS >> >> >> >> "test" <jlnarayana[ at ]comcast.net> wrote in message >> >> news:R-CdndUUP8uRaBPbnZ2dnUVZ_uGknZ2d[ at ]comcast.com... >> >> > Hi, >> >> > >> >> > I am having Gateway computer with Windows XP OS. I will mostly use >> > mozilla >> >> > browser,but this is occuring even for Internet explorer. Actually >> > whenever >> >> > I >> >> > use the browser after I use for 5 seconds it hangs for 3 secs and > then >> >> > comes >> >> > alive. This happens every few seconds periodically. So I went into > the >> >> > task >> >> > manager and saw what is process that is causing this. I noticed >> > that,when >> >> > ever browser hangs ,the System process(not system idle process) is >> > taking >> >> > up >> >> > cpu by 40% and hence the browser hangs. >> >> > This is so frustrating that I am not able to do daily regular work >> >> > properly. >> >> > If some one can help in this regard that would be really nice. >> >> > >> >> > Thanks. >> >> > >> >> > >> >> >> >> >> > >> > >> >> > >