Touchpad Controls "ctowers" <ctowers[ at ]gmail.com> 7/8/2007 10:29:15 PM The laptop I'm using has a Synaptics Touchpad that I need to constantly readjust because it periodically returns to the original settings. It especially seems like I'm always readjusting the "Enable Tapping" and "Touch Sensitivity" controls. Is there a way to set them once and make them permanent? I've been making the adjustments from the Mouse icon in the Control Panel.

Re: Touchpad Controls Bert Kinney <bert[ at ]NSmvps.org> 7/9/2007 2:34:53 AM Hi, You will want to check on the manufactures web site for an up to date Synaptics Touchpad driver. What's the make and model of the notebook? Regards, Bert Kinney MS-MVP Shell/User http://bertk.mvps.org Member: http://dts-l.org ctowers wrote: [Quoted Text] > The laptop I'm using has a Synaptics Touchpad that I need to constantly > readjust because it periodically returns to the original settings. It > especially seems like I'm always readjusting the "Enable Tapping" and "Touch > Sensitivity" controls. Is there a way to set them once and make them > permanent? I've been making the adjustments from the Mouse icon in the > Control Panel.

Re: Touchpad Controls "ctowers" <ctowers[ at ]gmail.com> 7/9/2007 11:23:41 PM Thank you. The computer is an Acer Aspire 1640Z with Win XP-MCE and the Synaptics Touchpad. Synaptics instructions say to get the driver from Acer which says to download and install Driver v7.12.13. After I do that, it will work OK for a while and then change back to the original settings after a short period. Can you tell me where the settings are kept and if there is an easy way to lock them? -- _ct_ Bert Kinney wrote: [Quoted Text] > Hi, > > You will want to check on the manufactures web site for an up to date > Synaptics Touchpad driver. What's the make and model of the notebook? > > Regards, > Bert Kinney MS-MVP Shell/User > http://bertk.mvps.org > Member: http://dts-l.org > > ctowers wrote: >> The laptop I'm using has a Synaptics Touchpad that I need to >> constantly readjust because it periodically returns to the original >> settings. It especially seems like I'm always readjusting the >> "Enable Tapping" and "Touch Sensitivity" controls. Is there a way to >> set them once and make them permanent? I've been making the >> adjustments from the Mouse icon in the Control Panel.

Re: Touchpad Controls Bert Kinney <bert[ at ]NSmvps.org> 7/10/2007 1:48:36 AM From the Acer site, the latest version appears to be Version 7.12.3 http://support.acer-euro.com/drivers/notebook/as_1640z.html This was in the readme file included with this driver. NOTE REGARDING SAVING OF SETTINGS: ---------------------------------- Windows 2000 / WinXP does not save any of the user settings for users belonging to the "Guests" user group. This includes special TouchPad settings as well as all other user settings. If you want your settings to be saved, make sure your user account does not belong to the "Guests" group using the User Manager program (you must be Administrator to change user settings). To make adjustments to the touchpad, double click on the touchpad icon on the taskbar next to the clock. Regards, Bert Kinney MS-MVP Shell/User http://bertk.mvps.org Member: http://dts-l.org ctowers wrote: [Quoted Text] > Thank you. The computer is an Acer Aspire 1640Z with Win XP-MCE and the > Synaptics Touchpad. Synaptics instructions say to get the driver from Acer > which says to download and install Driver v7.12.13. After I do that, it will > work OK for a while and then change back to the original settings after a > short period. > Can you tell me where the settings are kept and if there is an easy way to > lock them?

Re: Touchpad Controls "ctowers" <ctowers[ at ]gmail.com> 7/10/2007 2:59:11 AM There seems to be a conflict at the (2) Acer sites. The documentation for the driver I have installed indicates v7.12.13 and was obtained from - < http://tinyurl.com/2watju > The one you reference indicates a newer version (v7.12.3) but the setup will not run because it says the one I have installed is newer and must be uninstalled first. The driver I have is from panam-acer while yours is from euro-acer, any suggestions for what to do? The installation and settings instructions in the readme is the same for both drivers. -- _ct_ Bert Kinney wrote: [Quoted Text] > From the Acer site, the latest version appears to be Version 7.12.3 > http://support.acer-euro.com/drivers/notebook/as_1640z.html > > This was in the readme file included with this driver. > > NOTE REGARDING SAVING OF SETTINGS: > ---------------------------------- > Windows 2000 / WinXP does not save any of the user settings for users > belonging to the "Guests" user group. This includes special TouchPad > settings as well as all other user settings. If you want your > settings to be saved, make sure your user account does not belong to > the "Guests" group using the User Manager program (you must be > Administrator to change user settings). > > To make adjustments to the touchpad, double click on the touchpad > icon on the taskbar next to the clock. > > Regards, > Bert Kinney MS-MVP Shell/User > http://bertk.mvps.org > Member: http://dts-l.org > > > ctowers wrote: >> Thank you. The computer is an Acer Aspire 1640Z with Win XP-MCE and >> the Synaptics Touchpad. Synaptics instructions say to get the driver >> from Acer which says to download and install Driver v7.12.13. After >> I do that, it will work OK for a while and then change back to the >> original settings after a short period. >> Can you tell me where the settings are kept and if there is an easy >> way to lock them?

Re: Touchpad Controls Bert Kinney <bert[ at ]NSmvps.org> 7/10/2007 3:08:37 AM It this point I would suggest contacting Acer support. Regards, Bert Kinney MS-MVP Shell/User http://bertk.mvps.org Member: http://dts-l.org ctowers wrote: [Quoted Text] > There seems to be a conflict at the (2) Acer sites. > The documentation for the driver I have installed indicates v7.12.13 and was > obtained from - < http://tinyurl.com/2watju > > The one you reference indicates a newer version (v7.12.3) but the setup will > not run because it says the one I have installed is newer and must be > uninstalled first. > > The driver I have is from panam-acer while yours is from euro-acer, any > suggestions for what to do? > The installation and settings instructions in the readme is the same for > both > drivers.

Re: Touchpad Controls "ctowers" <ctowers[ at ]gmail.com> 7/10/2007 10:10:17 PM I sent an email to them, thanks for your help. -- _ct_ Bert Kinney wrote: [Quoted Text] > It this point I would suggest contacting Acer support. > > Regards, > Bert Kinney MS-MVP Shell/User > http://bertk.mvps.org > Member: http://dts-l.org > > > ctowers wrote: >> There seems to be a conflict at the (2) Acer sites. >> The documentation for the driver I have installed indicates v7.12.13 >> and was obtained from - < http://tinyurl.com/2watju > >> The one you reference indicates a newer version (v7.12.3) but the >> setup will not run because it says the one I have installed is newer >> and must be uninstalled first. >> >> The driver I have is from panam-acer while yours is from euro-acer, >> any suggestions for what to do? >> The installation and settings instructions in the readme is the same >> for both >> drivers.

Re: Touchpad Controls Bert Kinney <bert[ at ]NSmvps.org> 7/10/2007 10:31:30 PM You're welcome. Let us know how it turns out Regards, Bert Kinney MS-MVP Shell/User http://bertk.mvps.org Member: http://dts-l.org ctowers wrote: [Quoted Text] > I sent an email to them, thanks for your help.

Re: Touchpad Controls "ctowers" <ctowers[ at ]gmail.com> 7/13/2007 7:59:57 PM Bert, this was my question and the reply from Acer Support - ============================================= Question: System: Aspire Notebook Operating System: Windows XP Subject: Synaptics TouchPad V6.2 Driver Acer-panam & Acer-euro have different drivers shown as being the newest available for the Synaptics TouchPad and none of them will let an administrative account keep new settings for more than a few hours before returning to the original settings. Please help. ------------------------------------------------------------------- Answer: Thank you for contacting Acer America. I apologize for the delay in responding to your inquiry. This issue could be due to software or hardware corruption. To rule out software I would suggest you back up your important files and then reinstall the factory software using the Acer System and Recovery CDs that shipped with the computer from the factory again. Thoroughly test the system in the factory configuration prior to installing any additional software or hardware. If there are no issues, install your additional software and hardware one at a time, testing thoroughly after each installation. If the issue occurs with only the factory software, or you can not run the recovery this could indicate a hardware issue requiring service. In this case you would need to call our telephone technical support line at 1-800-816-2237 for assistance. Currently we are experiencing high call volume, so please expect your hold time to be longer than normal. When you call in, please have your serial number and contact information ready to expedite your call. Regards, Acer Online Support Team ============================================= And as you may have guessed, I am not interested in returning to "factory configuration" thank you! I guess I will have to live with what I've got. Bert Kinney wrote: [Quoted Text] > Let us know how it turns out