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Group:  English: Entertainment » microsoft.public.windowsmedia.drm
Thread: Cannot install DRM upgrade, button grayed out

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Cannot install DRM upgrade, button grayed out
franklinhu[ at ]yahoo.com 4/25/2007 5:00:51 AM
I goto the DRM upgrade page:

http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp

The upgrade button is grayed out and I cannot click it to perform the
upgrade. I installed media player 11 and it asks to do the upgrade,
but seemingly cannot do it and now I cannot play any of the songs I
have paid for. I also have a problem trying to watch Netflix watch now
movies since it cannot do the upgrade. Can anyone help?

fhudrm

Re: Cannot install DRM upgrade, button grayed out
"Gyorgy Moldova [MVP]" <gmoldova[ at ]mvps.org> 5/6/2007 8:07:22 AM
what platform/browser are you using?

For Vista, you might try disabling protected mode for the time being, also
if you're trying it in firefox, try the same in IE.
<franklinhu[ at ]yahoo.com> wrote in message
news:1177477251.101621.229590[ at ]b40g2000prd.googlegroups.com...
[Quoted Text]
>I goto the DRM upgrade page:
>
> http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp
>
> The upgrade button is grayed out and I cannot click it to perform the
> upgrade. I installed media player 11 and it asks to do the upgrade,
> but seemingly cannot do it and now I cannot play any of the songs I
> have paid for. I also have a problem trying to watch Netflix watch now
> movies since it cannot do the upgrade. Can anyone help?
>
> fhudrm
>

Re: Cannot install DRM upgrade, button grayed out
EL11 5/29/2007 4:21:00 AM
Hello Gyorgy, I found this thread and am having the same issue. Im using IE7
and WMP11. I disabled all firewalss etc and still cannot get it to work.
Please help

"Gyorgy Moldova [MVP]" wrote:

[Quoted Text]
> what platform/browser are you using?
>
> For Vista, you might try disabling protected mode for the time being, also
> if you're trying it in firefox, try the same in IE.
> <franklinhu[ at ]yahoo.com> wrote in message
> news:1177477251.101621.229590[ at ]b40g2000prd.googlegroups.com...
> >I goto the DRM upgrade page:
> >
> > http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp
> >
> > The upgrade button is grayed out and I cannot click it to perform the
> > upgrade. I installed media player 11 and it asks to do the upgrade,
> > but seemingly cannot do it and now I cannot play any of the songs I
> > have paid for. I also have a problem trying to watch Netflix watch now
> > movies since it cannot do the upgrade. Can anyone help?
> >
> > fhudrm
> >
>
>
Re: Cannot install DRM upgrade, button grayed out
jutras.marc[ at ]gmail.com 7/6/2007 11:48:28 PM
I searched for a while and found a possible solution
I found a site that tells you how to downgrade from WMP 11 to 10
The first time after I downgraded, "watch now" in Netflix worked
After that though it began to complain about me running out of "watch
now" time
Part of the problem was that I left it downloading the movie with WMP
11 the whole night and that counted for a couple hours of watching
time
It still says I have 12 hours left so it should work
Im not sure if this is a WMP 10 compatibility problem or if it is
Netflix messing up

Here is the downgrade website
http://thesource.ofallevil.com/windows/windowsmedia/player/11/readme.aspx#AddingorremovingthePlayer
Tell me if this works for you

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