|
|
I have downloaded the applicable updates suggested by the windows alert, my photoshop program ran fine for about 2 days, now it won't load and says the application is not responding. Also when I try to go into any other picture program it shuts itself down and says windows had to shut it down. This computer is about 10 days old and came with vista, it is driving me crazy and I could really use some help. I've tried all the suggested tips from adobe and the FAQ solutions from windows. The program still will not load. It was working great as of yesterday afternoon, then started this last night. Please help. Thank You so much!
|
|
On Mon, 9 Jul 2007 13:32:00 -0700, skycandy <skycandy[ at ]discussions.microsoft.com> wrote:
[Quoted Text] >I have downloaded the applicable updates suggested by the windows alert, my >photoshop program ran fine for about 2 days, now it won't load and says the >application is not responding. Also when I try to go into any other picture >program it shuts itself down and says windows had to shut it down. This >computer is about 10 days old and came with vista, it is driving me crazy and >I could really use some help. I've tried all the suggested tips from adobe >and the FAQ solutions from windows. The program still will not load. It was >working great as of yesterday afternoon, then started this last night. Please >help. Thank You so much!
If it only started happening and was working ok before then first thing I would try is a Restore Point which will return your system to the state it was in prior to the problem.
Go to Vista's Help (from start button) type in Restore to learn more on how to select a Restore point and what's involved. You can also directly access what you need to do from the various help articles.
|
|
Ok I tried that, it still wont work it just sits there and says "reading Preferences" on the start up screen for photoshop. I haven't found any relevent help answers on the forum either. Please help! thank You
"Adam Albright" wrote:
[Quoted Text] > On Mon, 9 Jul 2007 13:32:00 -0700, skycandy > <skycandy[ at ]discussions.microsoft.com> wrote: > > >I have downloaded the applicable updates suggested by the windows alert, my > >photoshop program ran fine for about 2 days, now it won't load and says the > >application is not responding. Also when I try to go into any other picture > >program it shuts itself down and says windows had to shut it down. This > >computer is about 10 days old and came with vista, it is driving me crazy and > >I could really use some help. I've tried all the suggested tips from adobe > >and the FAQ solutions from windows. The program still will not load. It was > >working great as of yesterday afternoon, then started this last night. Please > >help. Thank You so much! > > If it only started happening and was working ok before then first > thing I would try is a Restore Point which will return your system to > the state it was in prior to the problem. > > Go to Vista's Help (from start button) type in Restore to learn more > on how to select a Restore point and what's involved. You can also > directly access what you need to do from the various help articles. > > > >
|
|
You could try this. Hold down Ctrl+Alt+Shift immediately after (or while) launching PhotoshopElements. A prompt will ask if you want to delete the preferences file. Click Yes.
You could also try right-clicking on your PhotoshopElements shortcut, going to the Compatibility tab, and choose "Run this program in compatibility mode for Windows XP SP 2" (Apply, OK).
"skycandy" <skycandy[ at ]discussions.microsoft.com> wrote in message news:A2D5BFDC-9BCB-4756-A1DF-C0ED546BE72C[ at ]microsoft.com...
[Quoted Text] > Ok I tried that, it still wont work it just sits there and says "reading > Preferences" on the start up screen for photoshop. I haven't found any > relevent help answers on the forum either. Please help! thank You > > "Adam Albright" wrote: > >> On Mon, 9 Jul 2007 13:32:00 -0700, skycandy >> <skycandy[ at ]discussions.microsoft.com> wrote: >> >> >I have downloaded the applicable updates suggested by the windows alert, >> >my >> >photoshop program ran fine for about 2 days, now it won't load and says >> >the >> >application is not responding. Also when I try to go into any other >> >picture >> >program it shuts itself down and says windows had to shut it down. This >> >computer is about 10 days old and came with vista, it is driving me >> >crazy and >> >I could really use some help. I've tried all the suggested tips from >> >adobe >> >and the FAQ solutions from windows. The program still will not load. It >> >was >> >working great as of yesterday afternoon, then started this last night. >> >Please >> >help. Thank You so much! >> >> If it only started happening and was working ok before then first >> thing I would try is a Restore Point which will return your system to >> the state it was in prior to the problem. >> >> Go to Vista's Help (from start button) type in Restore to learn more >> on how to select a Restore point and what's involved. You can also >> directly access what you need to do from the various help articles. >> >> >> >>
|
|
when I was using PSE 4, I had issues. I created a shortcur directly to the editor bypassing the welcome screen or whatever it was which helped significantly. I later got the upgrade to PSE 5 and have had no problems at all.
On Mon, 9 Jul 2007 13:32:00 -0700, skycandy <skycandy[ at ]discussions.microsoft.com> wrote:
[Quoted Text] >I have downloaded the applicable updates suggested by the windows alert, my >photoshop program ran fine for about 2 days, now it won't load and says the >application is not responding. Also when I try to go into any other picture >program it shuts itself down and says windows had to shut it down. This >computer is about 10 days old and came with vista, it is driving me crazy and >I could really use some help. I've tried all the suggested tips from adobe >and the FAQ solutions from windows. The program still will not load. It was >working great as of yesterday afternoon, then started this last night. Please >help. Thank You so much!
--
Barb Bowman MS Windows-MVP http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx http://blogs.digitalmediaphile.com/barb/
|
|
|