> I have been trying to install the 64 bit version of Vista Ultimate
> on my system. It is an ECS NForce4M-A motherboard with an Athlon 64
> X2 4200 processor, 1 GB RAM, A GEForce 7300 GS GPU with 512 MB RAM
> Video card and a couple of WD SATA HDs. I ran the MS Advisor
> program on the system and it found no problems. Therefore I was
> ready to go? I did a clean install since my old OS was 32 bit XP.
> The install seemed to go well until the Starting Vista for the first
> time. The process went through its thing for a while, then the
> screen went black and after a short period the monitor flashed a
> notice indicating a screen resolution greater than 1280X1024 was
> commanded and then shut down the process. Since the installtion
> never finished I could only go through the Starting Vista for the
> first time phase. After trying A Safe Mode boot and not being able
> to do that either I called Microsoft Tech support. After talking to
> someone in India for a while I was able to convince him that I had a
> Valid copy of Vista Ultimate and he forwarded me to tech support.
> Level one was not able to do anything and I was sent to a Level 2
> person with the same results. At this poin they suggested that I
> try the 32 bit version. I did try it and it installed and
> activated. I then ran the 32 bit software and found it to be
> noticably slower than XP. My options were now limited to
> uninstalling "MS' answer to the computing world's needs" and
> reinstalling XP. The following day I received a call from the Tech
> support asking how the 32 bit install went. I told them it was
> successful but inadequate and that it was being removed. They had
> no comments except, when I mentioned I may try Linux, they indicated
> that they had it on their home system. I then received an email
> stating that my case was still open and that I could comment on the
> support to the manager. I then periodically tried to replace the
> video card with another and reinstall VIsta. The same thing kept
> happening. After waiting about 10 weeks with no further
> communication from tech support I emailed them asking if there was a
> possibility of my having a bad disc and, if it was possible, how I
> would go about replacing mine. That was a week ago and I have heard
> nothing since.
>
> I received the program as a gift from a MS employee. It was
> extremely thoughtful of him to do so and I am grateful. However, I
> don't believe that even the MS employees are aware of the secretive,
> closed system that their company has built. Tech support appears to
> be totally incapable of performing their job. I asked if there were
> and keystrokes I could enter when invoking the setup to stop the
> program from trying to automatically set the resolution. They
> didn't seem to know any.
>
> I sure wish that MS would get it's support act together. The last
> Windows that had any support was 3.1. From that time on it has
> eroded to the point where they are unable to give any.
>
>
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