When I start my computer I get an "array index error" Gabriela 6/9/2007 12:31:00 AM I´ve got a brand new VAIO computer. Since the very first time I started it the first thing on screen is an error box. At the top it says "Entice" and then, "Array index error" and an "ok" option. What is it. Besides, I don´t know if it is because of the same error, but the desktop gets sometimes crazy, I can´t manage the windows and the names of each windows get erased, what can it be? thanks

Re: When I start my computer I get an "array index error" "Rock" <Rock[ at ]nospam.net> 6/9/2007 8:07:28 AM "Gabriela" <Gabriela[ at ]discussions.microsoft.com> wrote [Quoted Text] > I´ve got a brand new VAIO computer. Since the very first time I started it > the first thing on screen is an error box. At the top it says "Entice" and > then, "Array index error" and an "ok" option. What is it. Besides, I don´t > know if it is because of the same error, but the desktop gets sometimes > crazy, I can´t manage the windows and the names of each windows get > erased, > what can it be? > thanks If this is a new computer and it has done it right from the start contact Sony tech support for help. A new computer should not have problems. -- Rock [MS-MVP User/Shell]

RE: When I start my computer I get an "array index error" Fernando 6/16/2007 10:58:00 PM i've got the exact same problem, and i've have seen it with a friend of mine. We both have a brand new Sony Vaio. I've already contact sony support but i think is a vista thing. Anyone? please. "Gabriela" wrote: [Quoted Text] > I´ve got a brand new VAIO computer. Since the very first time I started it > the first thing on screen is an error box. At the top it says "Entice" and > then, "Array index error" and an "ok" option. What is it. Besides, I don´t > know if it is because of the same error, but the desktop gets sometimes > crazy, I can´t manage the windows and the names of each windows get erased, > what can it be? > thanks

Re: When I start my computer I get an "array index error" "Rock" <Rock[ at ]nospam.net> 6/17/2007 8:48:45 AM "Fernando" wrote [Quoted Text] > i've got the exact same problem, and i've have seen it with a friend of > mine. > We both have a brand new Sony Vaio. I've already contact sony support but > i > think is a vista thing. Anyone? please. > > "Gabriela" wrote: > >> I´ve got a brand new VAIO computer. Since the very first time I started >> it >> the first thing on screen is an error box. At the top it says "Entice" >> and >> then, "Array index error" and an "ok" option. What is it. Besides, I >> don´t >> know if it is because of the same error, but the desktop gets sometimes >> crazy, I can´t manage the windows and the names of each windows get >> erased, >> what can it be? >> thanks Whether it's a Vista issue, though I've not see or heard of this issue before, or related to 3rd party software installed by Sony, it's still an issue for Sony tech support. A new computer should not be giving problems. I would put pressure on them to take care of it. Does this same behavior occur when the computer is started in Safe Mode? If not it's something starting in normal mode. You could do some clean boot troubleshooting, disabling startup items, to pinpoint what's generating the error. Here are some links with info on how to do this. They are for XP but the principle is the same for Vista. Clean Boot Troubleshooting How to Troubleshoot By Using the Msconfig Utility in Windows XP http://support.microsoft.com/?id=310560 How to perform advanced clean-boot troubleshooting in Windows XP http://support.microsoft.com/?id=316434 How to perform a clean boot in Windows XP http://support.microsoft.com/?id=310353 -- Rock [MS-MVP User/Shell]