> Hi Ronnie--
>
> You make your point well.
>
> I don't know what he got; and I don't know what Dell buyers are all
> getting. I did see this promise which made me happy. I'm going to try to
> find out directly from Roundrock how they are handling this explicit
> promise this week, but the OP should be able to clarify this fast by
> reading off the DVD. From the Dell Blog Direct2Dell which has a lot of
> good hdw information that can be extrapolated to any pc maker:
>
> Bloatware, Operating System Discs and Dell Software Support
>
http://direct2dell.com/one2one/archive/2006/10/17/3132.aspx>
> This was written at the link above in Feb. 2007:
>
> "Update: Thanks to Direct2Dell reader Steven and a couple of Dell
> employees for pointing out a mistake I made in my original post. When I
> wrote this, the OS media was listed as an option in the configurator for
> $0. I mis-read the number, and for that mistake, I apologize. Also,
> though this been in the works for some time before now, it's now official.
> For U.S. consumer and small business customers, all systems will now ship
> with an operating system disc. This change will take effect in Europe by
> later next month. In Asia, things are unchanged—we've always shipped OS
> discs with systems there."
>
> CH
>
>
> "Ronnie Vernon MVP" <rv[ at ]invalid.org> wrote in message
> news:D24AD538-60EA-4DEB-BAD8-A641CD0F7F6B[ at ]microsoft.com...
>> The OEM disk that Dell supplied you with is probably a simple recovery
>> disk which means that it will not have the repair tools available that a
>> retail disk has. FWIW, Dell IS responsible for supporting this OEM
>> version of Vista. This is why they get a deep discount on these versions.
>>
>> The recovery console has been removed in the Vista retail disk, but it
>> does have a command prompt where most of the recovery console commands
>> are still available. Regedit and all of the other options can be accessed
>> form the command prompt.
>>
>> --
>>
>> Ronnie Vernon
>> Microsoft MVP
>> Windows Shell/User
>>
>>
>> "Bill Haught" <wlhaught[ at ]ameritech.net> wrote in message
>> news:%23wAGvIGsHHA.5024[ at ]TK2MSFTNGP06.phx.gbl...
>>> PS:
>>>
>>> The Windows CD/DVD boots to a graphical interface and a window for
>>> installing Windows.
>>>
>>> Even the boot menu accessed with F8 doesn't let you boot to a command
>>> prompt.
>>>
>>> I tried System Restore. I get McAfee back, but when I try to update I
>>> get a blank window.
>>>
>>> On second thought, you probably can forget about solving my problem
>>> unless I am missing something here, although I would like to know if the
>>> command prompt and tools such as regedit import/export, and Recovery
>>> Console have in fact disappeared. From what I've read in this forum so
>>> far, it sounds like repair tools in non-OEM versions and
>>> ultimate/business/enterprise editions aren't available to us OEM Home
>>> Premium and down end-lusers.
>>>
>>>
>>>
>>> "Bill Haught" <wlhaught[ at ]ameritech.net> wrote in message
>>> news:%23WopXEFsHHA.4180[ at ]TK2MSFTNGP04.phx.gbl...
>>>>I had a problem uninstalling McAfee so I could try reinstalling (which I
>>>>was also having trouble with). Since I had a problem deleting a
>>>>registry key they suggested I contact my OS vendor. My OS vendor (Dell,
>>>>I believe) only supports hardware issues.
>>>>
>>>> OS: Windows Home premium
>>>> Error: Cannot delete
>>>> HKEY_CLASSES_ROOT\Interface\{A3CCEDF3-2DE2-11D0-86F4-00A0C913F750};
>>>> Error while deleting key.
>>>>
>>>> Command-line regedit seems unavailable in Vista (at least the Home
>>>> Premium or Dell provided Home Premium). The same seems true of
>>>> recovery console. I wonder if there would have been permission errors
>>>> there too. Any suggestions beside "backup data and reinstall Windows"?
>>>>
>>>>
>>>
>>>
>>
>